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The roles and responsibilities of administrative managers are identified and explained in this updated and comprehensive resource on managing the information needs of an organization to facilitate timely, relevant, and accurate communication. Topical case studies and practical examples illustrate the knowledge and skills required for success in office management. Whether managing cultural diversity in the work place or learning proper business ethics, the instructions outlined in this guide provide the basis for arriving at meaningful decisions that can make a candidate an asset in any office environment.
While there is a widespread belief that some people are born to lead, the existence of an 'ideal manager' is almost entirely a myth. Basic skills - the ones that most employees can learn - are often more important than personality traits. In Skills of an Effective Administrator, Robert L. Katz identifies the three fundamental abilities companies should seek to develop in their managers. Find out for yourself how these vital skills can be put to work today. Since 1922, Harvard Business Review has been a leading source of breakthrough ideas in management practice. The Harvard Business Review Classics series now offers you the opportunity to make these seminal pieces a part of your permanent management library. Each highly readable volume contains a groundbreaking idea that continues to shape best practices and inspire countless managers around the world.
Public administration in South Africa grapples with multifaceted challenges, from ensuring equitable service delivery to fostering democratic governance. Institutions and organizations within the public sector must navigate complex, interdependent systems while addressing the evolving needs of their communities. This dynamic environment demands innovative policy formulation, implementation, and management approaches. However, existing literature often needs to provide comprehensive insights tailored to the specific context of South Africa's public administration. Challenges of Public Administration Management for Higher Education, is a book which provides a platform for rethinking and reflecting on the field of public administration, offering theoretical frameworks, methodologies, and practical applications that resonate with the South African context. By delving into democratic governance, policy transformation, and citizen-centric approaches, this book equips policymakers, practitioners, scholars, and researchers with the necessary tools to address 21st-century challenges effectively. It serves as a guide for fostering collaboration, enhancing capacity building, and promoting ethical practices in public administration.
This book provides an introduction to, and assessment of, the theories and principles of the new public management and compares and contrasts these with the traditional model of public administration.