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Addresses the forms of violence that can occur between workers and their clients or customers ; for example between social workers and their clients, or nurses and patients. Includes draft violence prevention policy and strategy documents and checklists for employers to adopt and adapt to specific conditions.
Workplace Violence: Issues in Threat Management defines what workplace violence is, delves into the myths and realities surrounding the topic and provides readers with the latest statistics, thinking, and strategies in the prevention of workplace violence. The authors, who themselves have implemented successful workplace violence protection programs, guide novice and experienced practitioners alike in the development of their own programs.
The American Psychiatric Foundation Manfred Guttmacher Award Winner for 2012. Workplace Violence in Mental and General Health Settings provides clinicians, health care administrators, law enforcement professionals and educators with an easily accessible, cross-disciplinary approach to preventing and controlling violence in the workplace. This book condenses the vast literature available on workplace violence and renders it operational—allowing readers to rapidly digest important concepts and put them into action in real-world settings. Workplace Violence in Mental and General Health Settings draws on knowledge from fields beyond medicine to provide a comprehensive resource on everything from organizational and emergency room violence to self-defense techniques for the health care professional. More than any other, this book guides the reader from theory to practical application of prevention and management methods in the workplace. Key Features: - An explanation of violence terminology to enhance readability - New information on how workplace violence affects quality of care - Steps to manage high-volume emergency room violence - Specific training protocol to prevent workplace violence - A free CD-Rom containing sample workplace violence guidelines, powerpoints, internet links and more
Violence at work, ranging from bullying and mobbing, to threats by psychologically unstable co-workers, sexual harassment and homicide, is increasing worldwide and has reached epidemic levels in some countries. This updated and revised edition looks at the full range of aggressive acts, offers new information on their occurrence and identifies occupations and situations at particular risk. It is organised in three sections: understanding violence at work; responding to violence at work; future action.
The U.S. Office of Personnel Management presents the full text of a handbook entitled "Dealing with Workplace Violence: A Guide for Agency Planners," published in 1998. The handbook discusses how to establish workplace violence initiatives. The handbook covers the basic steps of program development, case studies, threat assessment, considerations of employee relations and the employee assistance program, workplace security, and organizational recovery after an incident.
A blueprint for doing clinical work in field experience, Field Experience: Transitioning from Student to Professional aids students in developing their professional identity on their journey toward becoming a counselor. Authors Naijian Zhang and Richard D. Parsons help students integrate the knowledge they learn across the curriculum by presenting a roadmap of how to start, navigate, and finish a practicum or internship. Throughout the book, coverage of CACREP standards, case illustrations, exercises, and real-life examples create an accessible overview of the entire transitioning process. Field Experience is part of the SAGE Counseling and Professional Identity Series, which targets specific competencies identified by CACREP (Council for Accreditation of Counseling and Related Programs).
In this book, the authors bring together the extant research evidence on occupational violence and bullying, estimate the costs to organizations and the community at large, examine the overlaps between manifestation in the broader community and the extent of spillover into workplaces, and identity preventive interventions that may safeguard organizations from these threats. Opportunities for safeguarding strategies to add value to organizational skills, productivity, quality and reputation amongst clients, investors and government stakeholders are emphasized.
This book provides a theoretically informed guide to the practice of working with offenders in different settings and for different purposes. It deals with topics such as offender rehabilitation, case management, worker-offender relationships, working with difficult clients and situations, collaboration, addressing complex needs, and processes of integration. The book offers a unique perspective on working with offenders in that it incorporates three key elements. As part of the latter, it provides different types of data, including descriptions of programs and selected statistics from each jurisdiction, and presents this information in easy-to-read formats. The chapters are structured around a dual focus of workers and their environments on the one hand, and the nature of the offenders with whom they work on the other. The condition and situation of workers is thus considered in the context of the condition and situation of offenders, and the relationship between the two. The book is intended to be relevant and familiar to those already working in the field, as well as to introduce contemporary principles and practices to those wishing to do so in the future. Each chapter concludes with two key features. The first, Further Reading, is oriented toward concepts and the 'why' questions of practice. The second, Key Resources, alerts readers to appropriate manuals and handbooks, and the 'how' questions of practice. This includes reference to evidence-based examples of good practice and specific intervention models.
Presenting practical strategies for violence assessment and prevention that are grounded in solid empirical research, this book guides social work practitioners and students to provide state-of-the-art treatment to aggressive clients while reducing violence risks. Effective methods are described together with specific recommendations for approaching, engaging, and intervening with potentially violent clients in both office and field settings. Skills development exercises, case analyses, and guidelines for developing and implementing an agency safety plan enhance the book's utility as a training text and professional resource.