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Geschäftskorrespondenz – E-Mails und Briefe richtig schreiben Schreiben Sie souverän auf Englisch Terminvereinbarungen, Anfragen und Angebote, Reklamationen, geschäftliche Mitteilungen, Bewerbungen und vieles mehr Viele Musterschreiben und über 800 Textbausteine helfen Ihnen bei der passenden Formulierung. Im Kapitel „Telefonieren“ mit Spickzettel für Ihren Schreibtisch lernen Sie die professionelle Kommunikation am Telefon. Im ausführlichen Anhang: Lösungen zu den Übungen, Fachwortschatzliste in beide Sprachrichtungen. Online-Extras zum Herunterladen: Telefondialoge zum Anhören, weitere Musterschreiben. Für fortgeschrittene Sprachkenntnisse (Niveau B1)
With examples from literature, essays, tech writing, and articles, this fully updated edition provides a close-reading tutorial in an easy 20-step program. This guide helps readers learn how to quickly: - Get essential information from a passage - Find the main idea - Identify chronological order - Define vocabulary in context - Distinguish between fact and opinion - Identify similarities and differences, point of view, diction, and style - Assume causes and predict effects - Find meaning in literature - Draw conclusions
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Packed with contemporary examples from the business world, this is an exciting and engaging text which explains how language works in business, how to analyse it and how to use it in an informed and creative way. The book is split into three parts, which look at business communication from corporate, management and employee perspectives. Wide-ranging in nature, it explores a variety of topics ranging from stakeholder communication and brand narratives to managing conflict and self-branding. Each chapter contains ample opportunity for readers to put new skills into practice, while case studies act as springboards for further discussion. This is essential reading for students of both language and business-related disciplines, both during and beyond their studies. It is also an indispensable resource for teachers of business communication.