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Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals:
Police performance appraisal is one of the most important components of law enforcement management—affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals: A Comparative Perspective employs the comparative case study approach to evaluate systems in police departments in two diverse locales—Ankara, Turkey and Toledo, Ohio. The study seeks to determine whether there are any common trends or obvious similarities that transcend national and cultural boundaries. From this information, best practices can be identified to improve the system of any police organization. The data from the survey raises a host of issues essential to police management. Are traditional or modern appraisal systems more preferable to police personnel? Are field and command officers’ perceptions of the performance evaluation instruments in their departments similar or do they differ from those of their subordinates? Asking these and other critical questions, the authors also examine the relationship between the officer’s perception of the appraisal system and his or her rank, taking into account level of education, gender, age, and years of service. Employing both qualitative and quantitative methodologies, this study yields important findings and valuable insights for police organizations as to which characteristics an appraisal process should have for the best quality system. Lessons learned from this study should provide guidance to future efforts to design better appraisal systems and may also contribute to heightened focus on nationwide assessments of evaluation practices and standards for police organizations.
This book describes Zero-Base (Z-Base), a system that objectively measures and rates police performance, determines if improvement is needed, and evaluates improvement. This system is based on the premise that all employees deserve a good evaluation score, and are guaranteed that they will receive one at the end of the evaluation cycle -- unless they have a performance problem and cannot or will not fix it. Chapter 1 presents an overview of the system and why a zero-based approach to performance evaluation is needed. This information should be used for conducting orientation training for all employees. Chapter 2 reviews the technical and legal issues associated with performance evaluation systems and how Z-Base addresses those issues. Chapter 3 provides information for developing the proper organizational infrastructure that must be in place before implementing Z-Base or any evaluation system. This includes mission, code of ethics, values statements, and job descriptions. Chapter 4 describes how to develop objective Priority Performance Measures (PPMs). Chapter 5 details how functional and dysfunctional performance data is gathered, analyzed, and rated. Chapter 6 explains how the Problem-Solving Conference (PSC) is conducted when a rating indicates that an employee's performance needs improved. PSCs are central to Z-Base and ensure that employees are given a fair opportunity to correct problem performances before the employee's evaluation score is affected. Chapter 7 explains Z-Scores and their calculation. A Z-Score is an employee's final evaluation score. Chapter 8 presents a plan for implementing Z-Base within the typical police services organization. The plan is grounded in organization change research and experiences helping agencies improve their evaluation systems.
Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals:
The need for evidence-based practice to enhance current and future police training and assessment has never been greater. This need focuses on the procedures and findings of research within the field of police work along with the philosophy guiding these research approaches and commentaries on the methods being used. With many future directions for the science of police training and assessment, the focus on new training techniques and technologies for improving performance is of the upmost importance to find the best current, evidence-based practices for policing. In addition to these practices, understanding the practical realities and challenges of implementing cutting-edge procedures is essential in gaining a holistic view on police well-being and performance. Interventions, Training, and Technologies for Improved Police Well-Being and Performance is a critical publication that explores new training methods and technologies. The future of policing is poised to change, making the need for developments in evidence-based practices more important than ever before. New technology and techniques for improving performance and the perception of the police force can guide the policies and practices of law enforcement, trainers and academies, government officials, policymakers, psychologists, psychiatrists, therapists, to a more effective implementation of training and procedures. Including the perspective of police officers within the publication, this text offers insight into an often neglected viewpoint when creating training and policies. This text is also be beneficial for researchers, academicians, and students interested in the new training techniques, technologies, and interventions for police performance and well-being.
In recent years, personality assessment by professional psychologists has taken on an increasingly important role in the field of police work. Most importantly, personality assessment instruments have been utilized in the pre-employment psychological screening of police officer candidates. This psychological screening takes place at the end of the hiring process to ensure that candidates do not have personality characteristics or existing psychopathology that would interfere with their job performance. Personality assessment is also used for other applications in police psychology. These applications include fitness-for-duty evaluations (FFDEs) and second opinion evaluations of officers who challenge hiring decisions. Moreover, police psychologists are involved in a considerable amount of research in order to determine which tests and scales are most appropriate for evaluations. The present volume is divided into four parts to cover the relevant issues in personality assessment for police work. Part I provides an introduction and the basic principles of personality assessment in police psychology. Part II focuses on the major assessment instruments used in police psychology. These include the MMPI-2, the Personality Assessment Inventory (PAI), the Inwald Personality Inventory (IPI) and Hilson Tests, the M-PULSE Inventory, pre-offer integrity instruments, and the Rorschach Comprehensive System. Part III examines multiple issues in personality assessment research in the field of police psychology. Part IV covers applications of personality assessment in police psychology. These applications include pre-employment evaluations, fitness for duty evaluations, conditional second opinion psychological evaluations of candidates, using multiple sources of information when conducting mandatory or required evaluations, and the politics of personality assessment in police agencies. This unique and comprehensive text is designed for psychologists who are actively working in the field of law enforcement, including psychologists in both applied and research/academic settings.
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
These guidelines are intended to provide instruction and guidance to police managers and supervisors concerned with carrying out personnel appraisal responsibilities. Data used in developing the guidelines were gathered from a literature review covering performance appraisal, promotion, and placement functions as well as a survey of personnel procedures followed by over 200 police departments throughout the country. While the emphasis here is on the patrolman position and his promotion either to corporal or sergeant, or his transfer to a lateral position to investigations or technical support, the guidelines are applicable to other police positions. The three substantive areas covered in the guidelines include performance appraisal, promotion, and placement; each section contains information on existing technologies and practices and specific recommendations for procedural improvements. 7 figures and 14 references.