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The text presents a systematic, behavioral model that underlies crisis management, showing which personality functions are required for managing and preparing for major crises. The book discusses the extreme importance of Emotional IQ in handling, responding, and preparing for any crisis. Crisis Leadership presents the findings from new national surveys and new concrete, easy-to-understand models for implementing programs of proactive leadership. The combination of models-including a comprehensive look at what happens before, during, and after a crisis-creates a truly integrated and systematic approach.
Examines Iran's current nuclear potential while charting America's future course of action, recounting the prolonged clash between both nations to outline options for American policymakers.
Unlock the secrets of survival with this riveting expedition into the science of disaster—now revised and updated to address the pandemic, the role of social media in disaster response, and more—from the New York Times bestselling author of The Smartest Kids in the World “The thinking person’s manual for getting out alive.”—NPR’s “Book Tour” “A must read . . . We need books like this to help us understand the world in which we live.”—Nassim Nicholas Taleb, author of The Black Swan and Fooled by Randomness Disaster can come in many forms, from earthquakes and wildfires to pandemics and acts of terror. Afterward, when the dust settles and the survivors emerge, we can’t help but wonder: Why did they live when so many others perished? In The Unthinkable, prize-winning journalist Amanda Ripley, who has covered some of the most devastating disasters of our age, sets out to find the answers. To understand the human reaction to chaos and imminent danger, she turns to leading brain scientists, trauma psychologists, and other disaster experts—from a Holocaust survivor who studies heroism to a master gunfighter who learned to overcome extreme fear. Along the way, we learn about the perils of crowd psychology, the elegance of the brain’s fear circuits, how leaders can build trust quickly, and other invisible factors that can make the difference between death and survival. A fascinating combination of neuroscience, firsthand accounts, and thrilling investigative journalism, this book is for anyone who has ever wondered how they would respond in a life-and-death situation—or wanted to increase their odds of survival. This new edition updates all the original research and features timely material on enormous, slow-moving disasters such as pandemics and climate catastrophes. Most important, it reveals the brain’s ability to do much better—with a little help.
As the war in Europe entered its final months, we teetered on the edge of a Third World War. While Soviet forces smashed their way into Berlin, Churchill ordered British military planners to prepare the top-secret Operation Unthinkable - the plan for an Allied attack on the Soviet Union - on 1 July 1945. The plan called for the use of the atomic bomb and Nazi troops if necessary: more than merely controversial, as the extent of the Holocaust was becoming clear.A haunting study of the war that so nearly was, Walker offers a fascinating insight into the upheaval as the Second World War drew to a close and the Allies' mistrust of the Soviet Union that would blossom into the Cold War.
Documents the nine years between the cars accident that claimed both his legs to Scott Rigsby becoming the first double-leg amputee using prosthetics to cross the finish line in the grueling Ford Ironman World Championship triathlon in Kailua-Kona, Hawaii.
The breathtaking sequel to "Impossible." Fenella, the first of cursed Scarborough girls, is challenged to accomplish three tasks of destruction against her family in order to finally leave her miserable life of purgatory in the faerie realm and return to the human world.
Crises are no strangers on campuses—whether the deaths of students, severe weather events, athletic wrongdoing, crime, or student or employee malfeasance. How leaders respond can save lives, strengthen the institution, and comfort the community—or compromise reputations and result in scandal.Risk management and readiness are not often at the top of the list of what presidents and their boards must do, but in a time of ongoing change, instantaneous communication, and media scrutiny, they risk their jobs and their institutional reputation if they do not heed the messages conveyed in this book. Gretchen Bataille and Diana Cordova, with extensive and varied experiences that include a university presidency, directing senior leadership programs, and counseling presidents and senior administrators faced with critical campus events – together with 22 presidents, seasoned leaders in higher education, and media experts – provide forthright, firsthand advice on preparing for and managing a crisis, as well on handling the emotional, and often long-term, toll that can result from dramatic events on campus. Through the examples of those who have successfully managed crises, this book provides expert insights and guidance on preparedness, assigning roles and responsibilities, and planning for contingencies ahead of time so that, in the moment, when there is pressure for immediate response that will be scrutinized by the media, by the public, and by the local constituencies, leaders can act with confidence.The contributors emphasize the crucial importance of ethical behavior, the need for clear protocols for how all employees should handle problematic issues, and the need for mechanisms that allow employees and students to report problems without fear of retribution. Creating an atmosphere of transparency, accountability, and ethical behavior isn’t something a leader does when a scandal strikes to protect a reputation; it’s what leaders must do to reinforce their good name every day.For senior leaders and board members not in the throes of managing a crisis, this book outlines what needs to be done to be prepared and offers extensive resources for further reading.
The shah of Iran, Mohammad Reza Pahlavi, would remain on the throne for the foreseeable future: This was the firm conclusion of a top-secret CIA analysis issued in October 1978. One hundred days later the shah--despite his massive military, fearsome security police, and superpower support was overthrown by a popular and largely peaceful revolution. But the CIA was not alone in its myopia, as Charles Kurzman reveals in this penetrating work; Iranians themselves, except for a tiny minority, considered a revolution inconceivable until it actually occurred. Revisiting the circumstances surrounding the fall of the shah, Kurzman offers rare insight into the nature and evolution of the Iranian revolution and into the ultimate unpredictability of protest movements in general. As one Iranian recalls, The future was up in the air. Through interviews and eyewitness accounts, declassified security documents and underground pamphlets, Kurzman documents the overwhelming sense of confusion that gripped pre-revolutionary Iran, and that characterizes major protest movements. His book provides a striking picture of the chaotic conditions under which Iranians acted, participating in protest only when they expected others to do so too, the process approaching critical mass in unforeseen and unforeseeable ways. Only when large numbers of Iranians began to think the unthinkable, in the words of the U.S. ambassador, did revolutionary expectations become a self-fulfilling prophecy. A corrective to 20-20 hindsight, this book reveals shortcomings of analyses that make the Iranian revolution or any major protest movement seem inevitable in retrospect.