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El presente libro retoma la cuestión de la calidad desde el concepto "la calidad de los productos y servicios de las organizaciones son el resultado de la calidad de las personas que participan en ella", bajo esta premisa desarrolla los elementos que, a la postre, incidirán en los resultados de la misma, los principios en que se fundamenta, las experiencias en la aplicación y prácticas sugeridas al interior de la colectividad que constituye la empresa que permitan identificar las áreas de oportunidad y desarrollar acciones orientadas a sostener los estándares de calidad.
El presente libro retoma la cuestin de la calidad desde el concepto "la calidad de los productos y servicios de las organizaciones son el resultado de la calidad de las personas que participan en ella", bajo esta premisa desarrolla los elementos que, a la postre, incidirn en los resultados de la misma, los principios en que se fundamenta, las experiencias en la aplicacin y prcticas sugeridas al interior de la colectividad que constituye la empresa que permitan identificar las reas de oportunidad y desarrollar acciones orientadas a sostener los estndares de calidad.
In this textbook, Heizer (business administration, Texas Lutheran U.) and Render (operations management, Rollins College) provide a broad introduction to the field of operations management. A sampling of topics includes operations strategy for competitive advantage, forecasting, design of goods and services, human resources, e- commerce, project management, inventory management, and maintenance. The CD-ROM contains video case studies, lecture notes, Excel OM and Extend software, and additional practice problems. Annotation copyrighted by Book News Inc., Portland, OR
The 2015 Inter-American Yearbook on Human Rights provides an extract of the principal jurisprudence of the Inter-American Commission on Human Rights and the Inter-American Court of Human Rights. Part One contains the Decisions on the Merits of the Commission, and Part Two the Judgments and Decisions of the Court. The Yearbook is published as an English-Spanish bilingual edition. The print edition is available as a set of three volumes (9789004338524).
The North American Free Trade Agreement (NAFTA) may not imply changes in the immigration laws of its signatories, but it will make it easier for people to move freely among Canada, Mexico, and the United States. One of the concerns arising from NAFTA involves meeting the health care needs of people who move from one member country to another. The publication analyzes the legal implications of the access to health care by individuals from NAFTA countries who are temporarily working or residing in another member country. The book compares the health systems of Canada, the United States, and Mexico, focusing on their principles and objectives, legal framework, institutional structure, operational modalities, and outcomes. Detailing the similarities and differences among the systems of these three countries, this publication attempts to anticipate the treaty's potential benefit or detriment to access to health care services and examines the expectations and concerns that free trade generates in this respect.