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Performance improvement is important for any organization in Europe. In the early 1990's the Productivity Measurement and Enhancement System (ProMES) was introduced in Europe. ProMES can help to define performance indicators for work groups. Feedback and goal setting are the crucial elements that operate in the use of this system in practice. In this issue we have brought together the experiences of European researchers in implementing the ProMES system. The first three articles cover these experiences and try to give an answer to three fundamental questions: -- In what way can people contribute to the effectiveness of the organization?-- What kind of motives do people have to contribute to organizational effectiveness?-- How can people actually improve performance?The last two articles focus on the subject of improving quality in particular. The fourth article illustrates that a gap exists between quality management practices and a more scientific approach. The model that is used by the European Foundation for Quality Management requires a better methodological and conceptual underpinning. The fifth article presents the results from a European Study about the social impact of the implementation of a quality policy in organizations. It shows that a quality policy can have impact on commitment, job security and upward communication.
EuropeActive’s Foundations for Exercise Professionals provides core knowledge and industry standards to help exercise professionals serve their clients. Endorsed by EuropeActive, the continent’s leading standard-setting organisation in fitness and health, this text is an authoritative guide for current and future exercise professionals and training providers in Europe. The book uses scientific foundations to cover concepts and hands-on skills that promote best practices in exercise instruction and training. The content applies to all levels of the European Qualifications Framework (EQF) and associated job titles—the only resource to do so—and matches the core information for EQF levels 3 and 4. Thus, this instructional guide ensures smooth movement and work transfers among employers, educational institutions and countries in Europe. Written by renowned experts in exercise and sport sciences and framed in the European Register of Exercise Professionals’ Code of Ethical Practice for exercise professionals, the text offers several practical features for readers: • Easy-to-apply instruction accompanied by 88 full-colour photos and 68 illustrations offer an ideal visual learning experience. • Complete descriptions and images detail proper form for common free-weight and machine-resistance training exercises. • Explanations and recommendations are included for the most popular cardiorespiratory exercise equipment. • Official nutrition recommendations prepare professionals to address clients’ concerns. • The complete Code of Ethical Practice serves as a guide for all exercise professionals in Europe. EuropeActive’s Foundations for Exercise Professionals begins by covering the bones, joints, muscles and cardiovascular system to ensure a proper understanding of the body’s movement and physiology. Readers then learn the components of exercise theory and prescription, including energy systems; body composition; resistance, aerobic and flexibility training; warm-up and cool-down; and the principle of progression. The book helps professionals become role models in the industry with information on managing lifestyle through physical activity, health, nutrition, hydration and safety. After gaining foundational knowledge, readers will look closer at the role of the exercise professional, starting with building rapport, motivating, screening and assessing clients. The final chapters discuss the basic aspects of training: exercise technique using weight machines, free weights and cardiorespiratory equipment. Both aspiring and qualified exercise professionals should keep abreast of foundational information about all areas of the health and fitness sector in order to properly serve the industry and their clients. EuropeActive’s Foundations for Exercise Professionals is an ideal reference for promoting physical activity, making lifestyles healthier and guiding clients toward their fitness goals.
This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improving quality of care. Crucially, it summarizes available evidence on different quality strategies and provides recommendations for their implementation. This book is intended to help policy-makers to understand concepts of quality and to support them to evaluate single strategies and combinations of strategies.
This book offers comprehensive coverage of various aspects of financial accountability around the EU budget – how it is spent via policies, how institutions engage in checking policy performance (what taxpayers’ money actually delivers), and therein, the issues of monitoring, controlling, auditing, scrutinising and communicating budgetary expenditure. Presenting conceptual and theoretical approaches including financial accountability, learning, multi-level governance, implementation and throughput legitimacy, it looks at EU institutions (European Parliament, European Court of Auditors, European Ombudsman, European Public Prosecutor’s Office) and national bodies (supreme audit institutions at the national level), examining their contact with the EU budget. It details the historical development of accountability mechanisms (the ‘statement of assurance’, financial corrections, and parliamentary oversight by the Budgetary Control Committee (CONT)), and examines policy areas such as those of agriculture, social policy and cohesion (including Structural Funds and the Common Agricultural Policy), exploring the challenges of financial accountability in practice. Given the recent introduction of non-budgetary financial instruments and tools only partly financed by the EU budget, it sheds light on new burgeoning areas such as the European Stability Mechanism (ESM) and the European Fund for Strategic Investment (EFSI) and the challenges they bring for ensuring the accountability of public money. This book will be of key interest to scholars and students of audit and evaluation, budgetary spending and financial control and, more broadly, public administration, public policy and EU institutions and politics.
The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world. Patricia Pulliam Phillips, Jack J. Phillips, and Klaas Toes present the ROI Methodology, a user-friendly approach to showing and proving the value of programs, projects, and initiatives. Based on over 40 years of development and refinement, it is a process that meets the demands currently facing training and performance improvement functions. This third edition includes chapters thoroughly detailing the application of the ROI Methodology and new and innovative developments. The book provides examples, case studies and worksheets, and solutions to implementation issues. A case study spans the book and takes the reader through each part of the ROI Methodology. Readers can work through the case, step-by-step, exploring the issues uncovered in the chapter and learn how to apply the process in their own organizations. This book continues to be a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, human resources, and change initiatives throughout organizations. Proven to work as a guide for practitioners, managers, and leaders, the book is also ideal for students of learning and development and performance improvement at graduate and postgraduate levels and individuals involved in executive and professional development programs. A complimentary 500-page book with 25 detailed case studies is available to book purchasers. See the offer on page 384 at the back of the book.
This volume presents a rich account of the development of accreditation and evaluation in 20 European countries. It shows how accreditation is becoming a main mechanism in the steering of higher education across Europe. The book is unique in its analysis of forces driving towards the spread of different models of accreditation in the emerging European Higher Education area.
This book covers the main issues on the study of competencies and talent management in modern and competitive organizations. The chapters show how organizations around the world are facing (global) talent management challenges and give the reader information on the latest research activity related to that. Innovative theories and strategies are reported in this book, which provides an interdisciplinary exchange of information, ideas and opinions about the workplace challenges.
This report provides a comprehensive assessment of Kazakhstan’s urban policies in terms of economic, social and environmental impact.