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Diving into an original and unusually positive case study from India, Patching Development shows how development programs can be designed to work. How can development programs deliver benefits to marginalized citizens in ways that expand their rights and freedoms? Political will and good policy design are critical but often insufficient due to resistance from entrenched local power systems. In Patching Development, Rajesh Veeraraghavan presents an ethnography of one of the largest development programs in the world, the Indian National Rural Employment Guarantee Act (NREGA), and examines NREGA's implementation in the South Indian state of Andhra Pradesh. He finds that the local system of power is extremely difficult to transform, not because of inertia, but because of coercive counter strategy from actors at the last mile and their ability to exploit information asymmetries. Upper-level NREGA bureaucrats in Andhra Pradesh do not possess the capacity to change the power axis through direct confrontation with local elites, but instead have relied on a continuous series of responses that react to local implementation and information, a process of patching development. Patching development is a top-down, fine-grained, iterative socio-technical process that makes local information about implementation visible through technology and enlists participation from marginalized citizens through social audits. These processes are neither neat nor orderly and have led to a contentious sphere where the exercise of power over documents, institutions and technology is intricate, fluid and highly situated. A highly original account with global significance, this book casts new light on the challenges and benefits of using information and technology in novel ways to implement development programs.
This second comprehensive edition of Visual Development, Diagnosis, and Treatment of the Pediatric Patient combines basic concepts of vision development with clinical diagnosis and treatment of vision disorders in infants, toddlers, children, and adolescents. Heavily updated, with new sections on timely issues and topics, the book is ideal for anyone who needs to know the practical aspects of evaluation and care of pediatric patients.
The deployment of software patches can be just as challenging as building entirely new workstations. Training and support issues can haunt even the most successful software launch for months. Preparing for the rigors of software deployment includes not just implementing change, but training employees, predicting and mitigating pitfalls, and managin
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This book shares key insights into system performance and management analytics, demonstrating how the field of analytics is currently changing and how it is used to monitor companies’ efforts to drive performance.Managing business performance facilitates the effective accomplishment of strategic and operational goals, and there is a clear and direct correlation between using performance management applications and improved business and organizational results. As such, performance and management analytics can yield a range of direct and indirect benefits, boost operational efficiency and unlock employees’ latent potential, while at the same time aligning services with overarching goals.The book addresses a range of topics, including software reliability assessment, testing, quality management, system-performance management, analysis using soft-computing techniques, and management analytics. It presents a balanced, holistic approach to viewing the world from both a technical and managerial perspective by considering performance and management analytics. Accordingly, it offers a comprehensive guide to one of the most pressing issues in today’s technology-dominated world, namely, that most companies and organizations find themselves awash in a sea of data, but lack the human capital, appropriate tools and knowledge to use it to help them create a competitive edge.