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This book traces the origins of worker participation in management and decision making, examines the repertoire of empowerment and participatory techniques as applied throughout the world, and assesses, by means of empirical evidence, their effectiveness in the day to day managerial work. Both theoretical and empirical bases of participation and empowerment are presented and their relationship with leadership, goal setting, and problem solving phenomenon analyzed. The book concludes with a chapter describing a comprehensive model of the dynamics of employee participation and its influence on work outcomes is suggested.
Some 70 percent of U.S. manufacturing output currently faces direct foreign competition. While American firms understand the individual components of their manufacturing processes, they must begin to work with manufacturing systems to develop world-class capabilities. This new book identifies principles-termed foundations-that have proved effective in improving manufacturing systems. Authored by an expert panel, including manufacturing executives, the book provides recommendations for manufacturers, leading to specific action in three areas: Management philosophy and practice. Methods used to measure and predict the performance of systems. Organizational learning and improving system performance through technology. The volume includes in-depth studies of several key issues in manufacturing, including employee involvement and empowerment, using learning curves to improve quality, measuring performance against that of the competition, focusing on customer satisfaction, and factory modernization. It includes a unique paper on jazz music as a metaphor for participative manufacturing management. Executives, managers, engineers, researchers, faculty, and students will find this book an essential tool for guiding this nation's businesses toward developing more competitive manufacturing systems.
This book traces the origins of worker participation in management and decision making, examines the repertoire of empowerment and participatory techniques as applied throughout the world, and assesses, by means of empirical evidence, their effectiveness in the day to day managerial work. Both theoretical and empirical bases of participation and empowerment are presented and their relationship with leadership, goal setting, and problem solving phenomenon analyzed. The book concludes with a chapter describing a comprehensive model of the dynamics of employee participation and its influence on work outcomes is suggested.
One of the major discussions in the business world is: How do we get our human capital assets more engaged in the organization? Current Gallup Polls state that 85% of our employees are not engaged within their organizations. Employee Empowerment fully analyzes this workplace condition, which is a major concern for most CEOs. The solution proposed by this book is the introduction of the TLS (Theory of Constraints - Lean - Six Sigma) Continuum Empowerment model, which comprises three levels of empowerment – Management, Cross-Functional Team, and Individual. The first is the empowerment that comes from upper management to the organization as a whole. The second level is the empowerment that comes from the various cross-functional teams and the final level is from the individuals themselves through their ability to take ownership in the processes in which they are involved. The end solution in the book is that if we can get the human capital assets to take ownership of the processes (that is, empower the front-line employees), it will increase the level of engagement. If they become more engaged they will empower the organization at all levels to introduce sustainable change management to resolve problems within the organization. One of the tools of individual empowerment is the use of the Six Sigma toolbox. This book makes the case that when human capital assets take ownership of the processes, then we have greater engagement, and thus a more empowered organization.
Organizational psychology is the science of psychology applied to work and organizations. This is the first of two volumes which compiles knowledge in organizational psychology, encapsulates key topics of research and application, and summarizes important research findings.
Designed as a study aid for those preparing to take the Certified Quality Manager Examination administered by the American Society for Quality (ASQ), this book provides a thorough understanding of the principles, terms and concepts of quality management. The new second edition contains practical examples from many different industries and organizations, including manufacturing, health care, government, education and the service industries.
In today′s society, many young people feel marginalised and unable to find their own voice. It is vital therefore that youth workers are able to work with them to tackle this in a meaningful way. Drawing on the real experiences and difficulties faced by youth workers, this book will help those who want to work with young people in an empowering way. The concepts of empowerment and participation are explained, explored and critically analysed, along with the key notion of resilience. This is backed up by activities and case studies which help to bring together the theory and the practice.
"Collaborative, participatory, and empowerment evaluations are stakeholder involvement approaches to evaluation. They address concerns about relevance, trust, and use in evaluation. They also build capacity and respond to pressing evaluation needs in the global community. The chapters in this book are designed to help further distinguish one approach from another. The essentials of collaborative, participatory, and empowerment evaluation are presented in separate chapters in order to help practitioners compare and contrast approaches. In addition, case examples are used to illustrate what each approach looks like in practice"--
Provides the frank answers to questions about how teams work, what makes them effective, when they are useful, how to get them going, and how to maintain their vigor and productivity over the long haul. Draws on a survey of over five hundred organizations and an in-depth study of twenty-eight companies (conducted jointly by Industry Week and the Association for Quality and Participation).
Now in its fourth edition, completely revised and updated, this book continues to offer in-depth coverage spanning both conceptual debates about empowerment and a range of practice issues. The text provides social workers with a clear framework for critical and empowering practice with service users and carers. The author offers an account of the development of empowerment and participation in practice, considering all dimensions, from work with individuals and groupwork, through to organisational, community and political aspects. The clarity and accessibility, as well as new examples reflecting varied global contexts and material on empowering children and adults, make it an essential resource at all levels of study. New to this Edition: - Strong emphasis on the needs of service users and a clear focus on how social workers may encourage service user and carer prticipation - Internationally diverse case studies and practice examples, reflecting global concerns as well as the changing service and practice terrains in the UK - New and extended material on empowering children and adults