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Limited research has compared parents’ perceptions of the benefits of the early intervention (EI) program across states. This study explored whether parents’ perceptions of the EI program’s benefits differed significantly based on two of the program’s primary components: the lead agency’s profile and the service delivery model. In addition, the researcher evaluated families’ responses to individual items on the Family Outcome Survey-Revised (FOS-R) and provided insights into the findings. The researcher implemented a causal-comparative research design to compare parents’ responses to Section B of the FOS-R. As a result of the purposive sampling technique, the researcher obtained data that had been collected by six states, and 3,945 cases were included in the final data set for analysis. The results indicated that, in general, parents have positive perceptions of the EI program’s benefits. However, significant differences were detected in parents’ responses across lead agencies, suggesting that lead agencies’ governing departments influence parents’ experiences with the program. Similarly, the comparisons drawn across service delivery models identified significant differences in parents’ perceptions of the EI program’s benefits. To create a system that provides similar benefits and opportunities for families across states, stakeholders and policymakers consider the results of this study to identify the factors that produce differences in parents’ experiences from state to state.
This study has multiple purposes. The first purpose is to investigate whether variations in the Early Intervention (EI) service delivery model influence parents' perceptions of the quality of their EI services. The second purpose is to compare parents' satisfaction level with the early intervention program in the selected counties from Pennsylvania and Florida. The third purpose is to reveal whether families' residency determines the level of access to services. The study subjects were parents and caregivers whose children received services through the Part C early intervention program between January 2013 and January 2017. The targeted population for the study were residents living in Florida and Pennsylvania. Participants were selected from three counties in Florida, and three counties in Pennsylvania. The result of this study revealed that parents' satisfaction level was higher in a state where families had access to multiple services, sessions were provided more than once a week, and the services were provided across disciplines. In addition, the results indicated that parents' level of satisfaction was influenced by the quantity of the provided services, and families residing in Pennsylvania had better access to services than did a comparative group of families in Florida.