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"Robert Hogan is known for suggesting that the most consequential question in human affairs is, "Who should lead?" History is riddled with examples of how the survival of collectivities - schools, governments, nations, organizations - is determined by who is in charge. Good leaders turn businesses drowning in red ink into industry juggernauts; they transform "B" players into high-performers with minimal infighting and seamless cooperation. Yet history also shows that leadership strengths coincide with deeply troubled dark sides that result in totalitarian regimes, large-scale financial collapses such as the global financial crisis of 2008, exclusive political and economic institutions, ill-conceived military entanglements, and the inability to manage public health during global pandemics,"--
"Robert Hogan is known for suggesting that the most consequential question in human affairs is, "Who should lead?" History is riddled with examples of how the survival of collectivities - schools, governments, nations, organizations - is determined by who is in charge. Good leaders turn businesses drowning in red ink into industry juggernauts; they transform "B" players into high-performers with minimal infighting and seamless cooperation. Yet history also shows that leadership strengths coincide with deeply troubled dark sides that result in totalitarian regimes, large-scale financial collapses such as the global financial crisis of 2008, exclusive political and economic institutions, ill-conceived military entanglements, and the inability to manage public health during global pandemics,"--
Overcoming Bad Leadership in Organizations brings together the foremost experts on the dark side of leadership to offer groundbreaking insights to leaders, talent management professionals, and psychologists. The goal is to confront reality head on, to shed the idea that leadership is always good, and in this space increase our understanding of the perils of dysfunctional leadership.
A provocative departure from conventional thinking, Bad Leadership compels us to see leadership in its entirety Kellerman argues that the dark side of leadership-;from rigidity and callousness to corruption and cruelty-;is not an aberration. Rather bad leadership is as ubiquitous as it is insidious-;and so must be more carefully examined and better understood. Drawing on high-profile contemporary examples-;from Mary Meeker to David Koresh, Bill Clinton to Radovan Karadzic, Al Dunlap to Leona Helmsley-;Kellerman explores seven primary types of bad leadership and dissects why and how leaders cross the line from good to bad. The book also illuminates the critical role of followers, revealing how they collaborate in, and sometimes even cause, bad leadership. Daring and counterintuitive, Bad Leadership makes clear that we need to face the dark side in order to become better leaders and followers ourselves.
Do you want to move your company in a new direction? Fearless Leadership provides you with the tools to successfully drive change, overcome obstacles, and engage and align people in working effectively together to achieve your business objectives. Leadership guru Dr. Loretta Malandro has developed a groundbreaking behavior-based methodology that is used around the globe to create top-performing leaders and high-performance organizations. It is based on a simple but profound concept: In order to change your organization, you must be willing to alter your behavior and help others make the choice to change their behavior. This means demanding 100% accountability from your people--and yourself. In today's ultra-competitive business environment, a new leadership approach is needed. Fearless Leadership takes you step by step through the process of raising behavioral standards that directly impact the bottom line. You will learn the secrets behind: Confronting the blind spots that sabotage success Overcoming the success-strangling “need to be right” Eliminating silo mentality and building committed partnerships Ending compliance and gaining full support and alignment Talking straight and confronting difficult situations head on Building a culture of 100% accountability Too many people in leadership positions attempt to enact change through systemic means, such as restructuring or altering processes. The secret to real and lasting change lies in changing behavior--how people work together. Change the level of ownership and performance of people and you will transform your organization. Leaders who are able to act courageously when faced with uncertainty or fear, take bold stands, and engage with people in very real ways are those who generate great and long-lasting results. Fearless Leadership shows you how.
A liberating look at the real reasons organization-wide improvement efforts fail and how, when all attempts have failed, you can help your organization to become great. As the authors of this eye-opening new work make clear, to enact real change, organizations need to shake off their immaturity and grow up. Shifting away from the tendency to lay all the blame on bad leadership, Why Organizations Struggle So Hard to Improve So Little: Overcoming Organizational Immaturity offers specific answers for why most organizational improvement efforts fail. Why Organizations Struggle So Hard to Improve So Little explains the difficulties and dangers of organizational immaturity, then provides proven, effective tools and ideas for achieving change within the limitations of an immature organization. With this guide, leaders and other stakeholders will be able to determine the maturity level of an organization, get beyond prevailing myths about how change gets derailed, and identify potential areas for improvement.
From Chapter #1 Apathy: A Natural, Human Instinct I had just finished my introductions in front of more than 70 top executives of an international organization when I made a shocking and somewhat risky statement. I told them that all the organizational problems they had identified on their introductory worksheets were merely symptoms of the same universal problem -- apathy. The individual annual incomes of this group ranged from $250,000 to $500,000, and I had just told them they were apathetic! At least that is what they heard. I quickly asked them to withhold their judgment for a moment, and give me a chance to explain before collectively deciding that a high-priced development expert had just insulted them. As a hush fell over the room, I began to verbally review the general list of people problems that they had provided for me prior to the meeting: - indecisiveness - lack of drive - lack of creativity - lack of focus - stagnation - burnout - imbalance - the list went on and on. This was their list, not mine! I paused for a second and just looked at them. Then I asked each executive to write down the following developmental definition for apathy: A natural, human instinct, common to us all, that consistently encourages us to seek a comfort zone in which nothing ever changes. Pens began to move across legal pads. After a few moments, I asked the group this question, How many of you know someone in your current organization who is impeded by this description of apathy? The entire group raised their hands in unison. Then I asked the hard question, How many of you have, at some point, suffered from this same description? You could hear a pin drop. Finally, one person started laughing and courageously raised her hand. Her actions stimulated other colleagues to raise their hands, and the entire room broke into laughter of genuine confession. Facing the Facts The word apathy is an unfriendly and threatening word to most people, and that is probably the reason I never hear executives use the word to describe problems within their organizations. Instead, I hear the listing of symptoms, such as: - burnout - stagnation - indecision - lack of creativity - lack of motivation - lack of productivity - and so on. These symptoms may sound more professional, academic, clinical, or forgiving, but symptoms, if worked on exclusively, lead an organization on a wild goose chase, fixing symptoms but never solving real problems! Comfortable with the Truth Apathy is a very useful and effective word for me now after years of experience. In fact I have learned that until a person gains an awareness of how the forces of apathy work to impede effectiveness, behavioral change and improvement are out of the question. Awareness begins with an understanding of apathy as a natural, human instinct common to us all. Usually when someone is called apathetic, he or she is being accused of indifference. But the working definition I am using for apathy has little to do with indifference. It has everything to do with describing the relationship between the basic motivation of security and the natural, human instinct described as apathy. Take a close look at my working definition of apathy: A natural, human instinct, common to us all, that consistently encourages us to seek a comfort zone in which nothing ever changes. Now, ask yourself this question, What is one of humankind's basic, motivational drives? According to Maslow's famous book, A Theory of Human Motivation, most all human behavior can be traced back to the basic motivation of self-preservation and security. Some may be motivated by higher-level needs, but as soon as their security is threatened, they quickly revert to self-preservation. This process of seeking security and building unproductive comfort zones, if left unchecked, leads to behaviors that are usually described as the causes of people problems and ineffectiveness. In order to demonstrate how the forces of apathy as a natural, human instinct act as the root cause of most individual and organizational dysfunction, I have included the following real case studies, which are typical examples out of hundreds. (Names have been changed and do not relate to the actual client case.) John, a Senior VP John is a senior vice president in a large international company. He is 52 years old and has been with the same company for over 27 years. In talking with John, I asked him this question, John, do your employees have any consistent criticism of you or your leadership? He quickly replied, Indecision. I asked if he believed those critiques to be accurate. He said, I don't think so because with the company in transition now, I have to make sure my decisions are right. It's better not to make a decision at all than to make the wrong one. After all, I'll be retiring in the next few years anyway. I interviewed several of John's employees, and what I heard most often was this: John is a good man, but he keeps us waiting forever for an answer to our basic requests. His indecision is causing severe delays in production. The forces of apathy are the cause of John's problems. Indecision is the symptom. John has constructed a comfort zone for himself to avoid the fear of making a bad decision and risking his security. As a result, his unconscious goal is never to make a mistake. John's comfort zone is a place in which nothing can ever change and mistakes can never happen. John's leadership behavior is unproductive but comfortable.
Essay from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, James Cook University, language: English, abstract: Poor leadership is undoubtedly one of the main potential factor that can lead an organization to fail. In this paper, the causes of poor leadership are discussed. The resulting impact on employees and the organization itself is also evaluated. Three case studies of great startup companies, namely Atari, Commodore and Motorola are used as examples to describe how poor leadership has been the leading factor to their organizational failures.
Organizational compassion provides a multitude of benefits at individual, team and organizational levels. These encompass heightened positive affect, trust, engagement, loyalty, performance, resilience, and recovery. This important book provides an accessible yet scholarly overview of key academic findings and theories on organizational compassion. It equips readers with tools for reflection, awakening and practical application of compassion within the workplace across dyadic, team and organizational contexts. Historically, compassion work has been largely unacknowledged in official organizational discourse. Yet, wherever there are human beings, there will be suffering; where there is human suffering, one can often find human responses infused with kindness and compassion. This observation holds true across industries, professions, and communities. The book explores the complexities of organizational compassion, analyzing the factors that enhance organizational compassion capabilities, as well as those that make compassion falter and fail. The primary aim of this book is to foster the cultivation of organizational compassion by providing a provocative, stimulating and engaging foray into the academic study of organizational compassion for readers, ranging from undergraduate to postgraduate and executive students, as well as reflective practitioners. In a world marked by suffering and challenges, a research-based understanding and fostering of compassion at work, offers a path towards a better future.
The ABC's of bad leadership are: arrogance, bullying, complacency and corruption. Each of these ABC's of bad leadership are negative values. Leadership is either value positive or value negative. Leadership, like the culture of an organization, is never value neutral. It is the leader who chooses whether to be value positive or value negative. This choice by the leader is the single most important factor which shapes the culture of an organization. It is also why it is important to understand the nature of negative value leadership. Negative value leadership is bad leadership. In the book, Caring Leadership, by this author, it is stated that it is the prevalence of an "I don't care" attitude in the workplace that is the primary cause of organizational performance mediocrity and employee dissatisfaction. Once an "I don't care" attitude takes hold in an organization, it will eventually scuttle an organization's quest for excellence unless a cultural transformation takes place. Organizations are either going forward and making progress, or going backward and losing ground. Organizations of people never stand still. It is the "I don't care" attitude that propels an organization backwards, sometimes imperceptivity, but always certainly. Bad leadership is responsible for ultimately creating a pervasive "I don't care" employee attitude within the workplace. Once an "I don't care" attitude takes root in the workplace, it is extremely contagious. The most detrimental words which can be uttered in the workplace are "I don't care." However, employees do not actually have to speak the words, "I don't care." Rather, the words "I don't care" can be heard just as loudly through employee's actions. Silent "I don't care" attitudes can be just as deadly to the organization. Again, it is the leadership of an organization that is always responsible for the existence of a prevalent lack of caring in the workplace. In Caring Leadership it was explained that creativity in the workplace begins to flow where trust exists in the workplace. Employee trust of organizational leadership is built in caring places to work. Workplace trust and respect for the leadership lead to greater employee commitment, creativity, performance and morale. Caring leadership is the key. Unfortunately, bad leadership undermines trust. Without trust between the leader and the people in the organization, performance excellence is not possible. This author has previously written about the need for organizational change because there are far too many mediocre performing organizations in both the private and public sectors in America. Servant Governing, The Servant Organization and Caring Leadership are companion books to this book. Servant Governing primarily relates to government organizations. The Servant Organization is written for application to for-profit and not-for-profit organizations. Caring Leadership compliments the two foregoing books in that it was written from the employee's perspective of how and why caring leadership can transform a mediocre performing organization into an organization of performance excellence through the implementation of The Servant Organization's Four Cornerstone Framework. The above books outline a four-part leadership and management framework which, when implemented, will help improve organizational creativity, vitality and performance. With the framework in place, the organization can shape its own identity. The adoption and implementation of The Servant Organization's Four Cornerstone Framework by caring leaders will help the organization achieve higher performance results. The Servant Organization culture created by the caring leader engenders trust, stimulates creativity, drives mission focus, increases performance, enhances job satisfaction and, in for profit organizations, adds to shareholder value. The ills of bad leadership can be cured by the caring leadership of a servant leader.