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This is the official curriculum of the Apple El Capitan 101: OS X Support Essentials 10.11 course and preparation for Apple Certified Support Professional (ACSP) 10.11 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X El Capitan. This guide provides comprehensive coverage of El Capitan and is part of the Apple Pro Training series–the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the El Capitan operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring El Capitan to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification. Covers updated system utilities and new features of OS X El Capitan. Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more. Focused lessons take you step by step through practical, real-world tasks. Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam. Web Edition provides full text of the book as part of our Content Update Program with revised content for significant software updates. This book is part of Peachpit’s Content Update Program. As Apple updates features of OS X El Capitan, sections of this book may be updated or new sections may be added to cover significant updates to the software. The updates will be delivered to you via a free Web Edition of this book, which can be accessed with any Internet connection. For details about accessing the Web Edition, please see the "About This Guide" section of your book.
The only Apple-certified book on Mac OS X v10.6, this revised best-seller will take you deep inside the latest big-cat operating system—covering everything from installation to automation, customizing the operating system, supporting applications, setting up peripherals, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the new features in Mac OS X 10.6, including native support for Microsoft Exchange Server 2007. Following the learning objectives of the Apple Certified Support Professional exam, this self-paced book is a perfect guide for Apple’s training and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Chapter review sections and quizzes summarize and reinforce acquired knowledge. The Apple Training Series serves as both a self-paced learning tool and the official curriculum for the Mac OS X and Mac OS X Server certification programs.
This is the official curriculum of the Apple High Sierra 101: OS X Support Essentials 10.13 course and preparation for Apple Certified Support Professional (ACSP) 10.13 certification—as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS High Sierra. This guide provides comprehensive coverage of High Sierra and is part of the Apple Pro Training series—the only Apple-certified books on the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside macOS High Sierra. You will find in-depth, step-by-step instruction on everything from installing and configuring High Sierra to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more—all on your way to preparing for the industry-standard ACSP certification. This is a step-by-step guide that works through lessons designed to teach practical, real-world tasks, with lesson files let you practice as you learn.
This is the official curriculum of the Apple Mavericks 101: OS X Support Essentials 10.9 course and preparation for Apple Certified Support Professional (ACSP) 10.9 certification- as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Mavericks. This guide provides comprehensive coverage of Mavericks and is part of the Apple Pro Training series-the only Apple-certified books on the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Mavericks operating system. Readers will find in-depth, step-bystep instruction on everything from installing and configuring Mavericks to managing networks and system administration.Whether you run a computer lab or an IT department, you'll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more-all on your way to preparing for the industry-standard ACSP certification. Covers updated system utilities and new features of OS X Mavericks, including iCloud Keychain and Tags. Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more. Focused lessons take you step by step through practical, realworld tasks. Lesson files and bonus material available for download-including lesson review questions summarizing what you've learned to prepare you for the Apple certification exam.
The only Apple-certified book on OS X Lion, this revised best-seller will take you deep inside the latest big-cat operating system—covering everything from installation and configuration, customizing the operating system, supporting applications, setting up peripherals, and more. Whether you're a support technician or simply an ardent Mac user, you'll quickly learn and master the new features in OS X Lion. Following the learning objectives of the Apple Certified Support Professional exam, this self-paced book is a perfect guide for Apple’s training and a first-rate primer for computer support personnel who need to troubleshoot and optimize OS X Lion as part of their jobs. Chapter review sections and quizzes summarize and reinforce acquired knowledge. The Apple Pro Training Series serves as both a self-paced learning tool and the official curriculum for OS X Lion and OS X Lion Server certification programs.
This is the official curriculum of the Apple Yosemite 101: OS X Support Essentials 10.10 course and preparation for Apple Certified Support Professional (ACSP) 10.10 certification–as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Yosemite. This guide provides comprehensive coverage of Yosemite and is part of the Apple Pro Training series–the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Yosemite operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring Yosemite to managing networks and system administration. Whether you run a computer lab or an IT department, you’ll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more–all on your way to preparing for the industry-standard ACSP certification. Covers updated system utilities and new features of OS X Yosemite. Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more. Focused lessons take you step by step through practical, real-world tasks. Lesson files and bonus material available for download–including lesson review questions summarizing what you’ve learned to prepare you for the Apple certification exam.
The only Apple-certified book on supporting Mac OS X 10.5 Leopard, this comprehensive reference takes support technicians and Mac aficionados deep inside the new operating system, covering everything from installation to networking technologies, and more. Following the learning objectives of the Apple Certified Support Professional exam, the lessons in this self-paced volume serve as a perfect guide for Apple’s own training class and a first-rate primer for computer support personnel who need to troubleshoot and optimize Mac OS X as part of their jobs. Lesson-review quizzes reinforce the knowledge gained along the way.
The Apple-Certified Way to Learn macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers Big Sur. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service. This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV). This book includes the following content: Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more Focused lessons that take you step by step through practical, real-world tasks A Web Edition that provides the full text of the book online The Apple Pro Training Series is Apple's official self-paced learning resource. Books in this series offer downloadable lesson files and an online version of the book. Additional information on this and other books in this series can be found at www.peachpit.com/apple. For more on certification, visit training.apple.com.
This is the official curriculum of the Apple Yosemite 101: OS X Support Essentials 10.10 course and preparation for Apple Certified Support Professional (ACSP) 10.10 certification-as well as a top-notch primer for anyone who needs to support, troubleshoot, or optimize OS X Yosemite. This guide provides comprehensive coverage of Yosemite and is part of the Apple Pro Training series-the only Apple-certified books the market. Designed for support technicians, help desk specialists, and ardent Mac users, this guide takes you deep inside the Yosemite operating system. Readers will find in-depth, step-by-step instruction on everything from installing and configuring Yosemite to managing networks and system administration. Whether you run a computer lab or an IT department, you'll learn to set up users, configure system preferences, manage security and permissions, use diagnostic and repair tools, troubleshoot peripheral devices, and more-all on your way to preparing for the industry-standard ACSP certification. Covers updated system utilities and new features of OS X Yosemite. Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more. Focused lessons take you step by step through practical, real-world tasks. Lesson files and bonus material available for download-including lesson review questions summarizing what you've learned to prepare you for the Apple certification exam.