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In 2005, the Federal Aviation Administration (FAA) worked with industry representatives to complete theOperator's Manual for Human Factors in Aviation Maintenance (Op's Manual). That manual earned broadU.S. and international acceptance. A Spanish and Chinese translation influenced its international distribu -tion and value. The Op's Manual won the FAA Administrator's Award for Use of Plain Language. Documentdesign, simplicity, and concise delivery of technical information were the key features that made the Op'sManual useful for maintenance and engineering personnel. In 2008, the FAA and industry published anencore manual dedicated to airport operations.This new 2nd Edition of The Operator's Manual for Human Factors in Aviation Maintenance follows thesame successful format as the 1st Edition. Selected chapters of the 1st Edition are substituted with chaptersmore relevant to today's aviation maintenance challenges. Repeated chapters are significantly enhanced.As with the 1st Edition, contributors remained disciplined to keep the information concise and limited toonly relevant information.
"This manual recognizes that readers already know the importance of human factors-- a science that pays attention to physical, psychological, and other human attributes to ensure that we work safely and efficiently with minimal risk to others and equipment. The chapters discuss seven critical human factors topics that contribute to the goal of creating and reinforcing a safety culture where employees practice safe habits, both at work and at at home: 1) Hazard Identification, 2) Procedural Compliance and Documentation, 3) Human Factors Training- Evolution and Reinforcement, 4) Fatigue Risk Management, 5) Human Factors Health and Safety Program, 6) Considering Human Factors Issues in Design and Installation, and 7) Measuring Impact and Return on Investment. Operational data and practical experience from the U.S. and other countries are the basis of the seven critical topics. The Internation Civil Aviation Organization, the U.S. Occupational Safety and Health Administation, Airlines for America, Transport Canada, United Kingdom Civil Aviation Authority, the European Aviation Safety Agency, the Interational Air Transport Assocation, and information from other entities contributed to this manual. The seven contributors to this manual have worked in aviation maintenance, medicine, and engineering for an average of 35 years. The contributors characterized the seven topics and related steps discussed in this manual as 'information they wish they had known years ago' "--Abstract, Technical Report documentation page.
Considering the global awareness of human performance issues affecting maintenance personnel, there is enough evidence in the US ASRS reports to establish that systemic problems such as impractical maintenance procedures, inadequate training, and the safety versus profit challenge continue to contribute toward latent failures. Manoj S. Patankar and James C. Taylor strongly believe in incorporating the human factors principles in aviation maintenance. In this, their second of two volumes, they place particular emphasis on applying human factors principles in a book intended to serve as a practical guide, as well as an academic text. Features include: - A real 'how to' approach that serves as a companion to the previous volume: 'Risk Management and Error Reduction in Aviation Maintenance'. - Self-reports of maintenance errors used throughout to illustrate the systemic susceptibility for errors as well as to discuss corresponding solutions. - Two tools - a pre-task scorecard and a post-task scorecard - introduced as means to measure individual as well as organizational safety performance. - Interpersonal trust and professionalism explored in detail. - Ethical and procedural issues associated with collection and analysis of both qualitative as well as quantitative safety data discussed. The intended readership includes aviation maintenance personnel, e.g. FAA-type aircraft mechanics, CAA-type aircraft maintenance engineers, maintenance managers, regulators, and aviation students.
This book provides an in-depth analysis of human failure and its various forms and root causes. The analysis is developed through real aviation accidents and incidents and the deriving lessons learned. Features: Employs accumulated experience, and the scientific and research point of view, and recorded aviation accidents and incidents from the daily working environment Provides lessons learned and integrates the existing regulations into the human factors discipline Highlights the responsibility concerns and raises the accountability issues deriving from the engineers’ profession by concisely distinguishing human failure types Suggests a new approach in human factors training in order to meet current and future challenges imposed on aviation maintenance Offers a holistic approach in human factors aircraft maintenance Human Factors in Aircraft Maintenance is comprehensive, easy to read, and can be used as both a training and a reference guide for operators, regulators, auditors, researchers, academics, and aviation enthusiasts. It presents the opportunity for aircraft engineers, aviation safety officers, and psychologists to rethink their current training programs and examine the pros and cons of employing this new approach.
One of the primary applications of human factors engineering is in the aviation domain, and the importance of human factors has never been greater as U.S. and European authorities seek to modernize the air transportation system through the introduction of advanced automation. This handbook provides regulators, practitioners, researchers, and educators a comprehensive resource for understanding and applying human factors to air transportation.
Fully updated and expanded, the second edition of Human Factors in Aviation serves the needs of the widespread aviation community - students, engineers, scientists, pilots, managers and government personnel. Offering a comprehensive overview the volume covers topics such as pilot performance, human factors in aircraft design, vehicles and systems and NextGen issues. The need for an up-to-date, scienti?cally rigorous overview is underscored by the frequency with which human factors/crew error cause aviation accidents, pervasiveness of human error in safety breakdowns. Technical and communication advances, diminishing airspace and the priority of aviation safety all contribute to the generation of new human factors problems and the more extensive range of solutions. Now more than ever a solid foundation from which to begin addressing these issues is needed. New edition thoroughly updated with 50% new material, offering full coverage of NexGen and other modern issues Liberal use of case examples exposes students to real-world examples of dangers and solutions Website with study questions and image collection
Although several U.S. and European airlines have started providing human factors training to their maintenance personnel, the academic community (some 300 academic programs in the United States and several others in Europe and Asia) has not yet started offering formal human factors education to maintenance students. The highly respected authors strongly believe in incorporating the human factors principles in aviation maintenance. This is the first of two volumes providing effective behavioural guidance on risk management in aviation maintenance for both the novice and the experienced maintenance personnel. Its practical guidelines assist both student and practising aviation maintenance personnel to develop sustainable safety culture. For the maintenance community it provides some theoretical discussion about the "Why?" for risk management and then focus on the 'How?' to implement a successful error reduction program. To help the maintenance community in making a strong case to their financial managers, the authors also discuss the return on investment for risk management programs. The issue of risk management is taken at two levels. First, it provides a basic awareness information to those who have little or no knowledge of maintenance human factors. Second, it provides a set of practical tools for the more experienced people so that they can be more effective in risk management and error recovery in their jobs. This invaluable book serves as a practical guide as well as an academic textbook. The book covers fundamental human factors principles from a risk management perspective. Upon reading this informative book, the audience will be able to apply the basic principles of risk management to aviation maintenance environment, and they will be able to use low-risk behaviours in their daily work.