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In 2004, 7-Eleven Inc. created a project management office (PMO), which continues today and with remarkable success. The PMO was initiated in the IT area of 7-Eleven, because more than 50 percent of the IT projects were failing to meet the schedule or budget objectives. Using and evangelizing mission statements, PMO goals, a PMO tag line, PMO objectives, best practices, and metrics were integral contributors to the success of the PMO. The PMO's establishment and associated key leaders were all about value creation--business-driven processes. The PMO was not about textbook answers, although in-depth research and reading were done. Goals included scalability, service excellence, process expertise; PMO creators became change agents and business innovators. In addition to the tactical aspects of building a successful PMO, the organization had to create a strategic culture that supported the PMO and its stakeholders. The success of the IT PMO was so remarkable that 7-Eleven Inc. decided to roll out the process across the entire enterprise. This paper reveals the key steps taken to start the PMO, the top best practices currently being used to keep the PMO vibrant, value based, and application driven. The paper shows how 7-Eleven, Inc. uses great PMO tools, including RACI charts, process swim lanes, metrics, dashboards, and resource reporting to manage its highly successful PMO. Get the insider's view of an effective, thriving PMO in this multi-billion dollar company.
This book offers a set of case studies exemplifying the broad range of statis tical science used in environmental studies and application. The case studies can be used for graduate courses in environmental statistics, as a resource for courses in statistics using genuine examples to illustrate statistical methodol ogy and theory, and for courses in environmental science. Not only are these studies valuable for teaching about an essential cross-disciplinary activity but they can also be used to spur new research along directions exposed in these examples. The studies reported here resulted from a program of research carried on by the National Institute of Statistical Sciences (NISS) during the years 1992- 1996. NISS was created in 1991 as an initiative of the national statistics or ganizations, with the mission to renew and focus efforts of statistical science on important cross-disciplinary problems. One of NISS' first projects was a cooperative research effort with the U.S. Environmental Protection Agency (EPA) on problems of great interest to environmental science and regulation, surely one of today's most important cross-disciplinary activities. With the support and encouragement of Gary Foley, Director of the (then) U.S. EPA Atmospheric Research and Exposure Assessment Laboratory, a project and a research team were assembled by NISS that pursued a program which produced a set of results and products from which this book was drawn.
The latest edition in the gold standard of project management case study collections As a critical part of any successful, competitive business, project management sits at the intersection of several functional areas. And in the newly revised Sixth Edition of Project Management Case Studies, world-renowned project management professional Dr. Harold Kerzner delivers practical and in-depth coverage of project management in industries as varied as automotive, healthcare, government, manufacturing, communications, construction, chemical, aerospace, and more. The latest edition of this bestselling book acts as the perfect supplement to any project management textbook or as an aid in the preparation for the PMP certification exam. The author includes new topics, like risk management, information sharing, scope changes, crisis dashboards, and innovation. The Sixth Edition includes ten new case studies and a wide array of updates to existing cases to meet today’s industry standards and reflect the unique challenges facing modern project management professionals. This new edition: Features 10 new case studies from LEGO, NorthStar, Berlin Brandenburg Airport, and more Includes over 100 case studies drawn from real companies illustrating successful and poor implementation of project management Provides coverage of broad areas of project management as well as focused content on the automotive, healthcare, government, manufacturing, communications, construction, chemical, and aerospace industries Offers new topics including risk management, information sharing, scope changes, crisis dashboards, and innovation Perfect for students taking courses on project management during their undergraduate degrees and at the graduate level as part of an MBA or graduate engineering program, Project Management Case Studies is also an indispensable resource for consulting and training companies who work with other professionals.
The goal of this case is to illustrate how a firm can be successful by structuring its supply chain to support its supply chain strategy. Once Seven-Eleven Japan decided to provide responsiveness by rapid replenishment, it then structured its facilities, inventory, information, and distribution to support this choice. The case also brings up the question of whether the same approach can work in the United States, especially given the greater distances and lower store density.
Globalization and increased outsourcing have redefined project management. The complex dynamics involved in today's long-distance projects require a new skill set and knowledge base unlike anything needed before. Here, leading project management expert Marcus Goncalves presents a complete guide to implementing the virtual project management office (ePMO). Leveraging his information technology expertise and PM experience, Goncalves offers cutting-edge techniques for managing projects across borders, working with colleagues and clients from different cultures, and utilizing the necessary telecommunication/Internet technologies ePM managers and their virtual teams and remote PM offices must have. Implementing the Virtual Project Management Office complies with the Project Management Institute's Project Management Body of Knowledge (PMBOK) guidelines and extends them to ePMO. After analyzing the benefits of ePM versus conventional project management, Goncalves presents an in-depth discussion of ePM practices, scenarios, and challenges, aided by real-world examples and insightful case studies. Providing a full focus on the management and execution of virtual projects, Goncalves demonstrates the time- and cost-saving advantages, showing how to begin realizing those advantages immediately. He gives you: Guidelines for building virtual project teams Step-by-step best practices for keeping an eProject on course Techniques for measuring project performance and earned value eTools for controlling project quality Ways to integrate speed, change, and innovation for ePM success A customer-driven approach to ePM Goncalves provides comprehensive information on developing a state-of-the-art virtual project management office, from the necessary structure and environment to the technology. He also defines what concurrent ePM is and the need for change management during the process. The bonus CD features sample policies, forms, budgets, checklists, and software (including the award winning Mindmanager, from Mindjet) to assist in your ePMO implementation.
Since project management offices began to appear in organizations over the last decade, project management practitioners and their organizations have been asking how to structure project management offices (PMOs) and what functions to assign them. In The Project Management Office (PMO): A Quest For Understanding, authors Brian Hobbs and Monique Aubry address these questions, providing a look at how PMOs exist today, and some clues about how and why they're changing. Of particular interest to practitioners, the authors address the roles that PMOs play in organizations, which provides valuable insights for better creating, structuring and governing PMOs. When designing a PMO, an organization has a variety of choices regarding the PMO's structure and role assignment. By providing a way to define PMOs by type, this research explores how to set up and define a PMO, depending upon the specific type of PMO The authors discuss the many bases for the types of PMOs, including structural characteristics and functions, and how these types affect the PMO's role in the organization.
Clinical Case Studies for the Family Nurse Practitioner is a key resource for advanced practice nurses and graduate students seeking to test their skills in assessing, diagnosing, and managing cases in family and primary care. Composed of more than 70 cases ranging from common to unique, the book compiles years of experience from experts in the field. It is organized chronologically, presenting cases from neonatal to geriatric care in a standard approach built on the SOAP format. This includes differential diagnosis and a series of critical thinking questions ideal for self-assessment or classroom use.
PROJECT MANAGEMENT BEST PRACTICES Best practices from 50+ world-class organizations to improve project management, add business value, and increase benefit realization Featuring senior executives and project managers from more than 50 world-class companies offering their best practices for successful project management implementation, the newly revised Fifth Edition of Project Management Best Practices contains updates throughout to reflect the latest project management best practices that add value and efficiency to every level of an organization. The text offers guidance on a wide range of project management best practices, with new coverage of the impact of COVID-19, the growth of nontraditional projects, cultural and emotional intelligence, and much more. Project Management Best Practices features insights and best practices from world class organizations like Siemens, Deloitte, GEA, Heineken, Sony, Dubai Customs, Philips Medical, IBM, Boeing, Comau, and Hitachi. Case studies from many of these organizations are included in each chapter to practically illustrate various concepts. This Fifth Edition includes updated information from companies covered in the earlier books along with contributions from new companies. Project Management Best Practices includes information on: Project management best practices throughout modern history and how the best of intentions can quickly become migraines Responding to changing customer requirements, what to do when the wrong culture is in place, and handling the internal politics of any project Strategic planning for project management, roadblocks to excellence, and seven fallacies that delay project management maturity Recognizing the need for project management methodology development and where/how artificial intelligence (AI) slots into the project management field Following the same successful format as its predecessor in terms of content, the Fifth Edition of Project Management Best Practices is an essential resource for senior level and middle level corporate managers, project and team managers, engineers, project team members, business consultants, and students in related programs of study.
The comprehensive guide to project management implementation, updated with the latest in the field Project management has spread beyond the IT world to become a critical part of business in every sphere; built on efficiency, analysis, and codified practice, professional project management leads to the sort of reproducible results and reliable processes that make a business successful. Project Management Best Practices provides implementation guidance for every phase of a project, based on the real-world methodologies from leading companies around the globe. Updated to align with the industry’s latest best practices, this new Fourth Edition includes new discussion on Agile and Scrum, tradeoffs and constraints, Portfolio PMO tools, and much more. Get up-to-date information on the latest best practices that add value at every level of an organization Gain insight from more than 50 project managers at world-class organizations including Airbus, Heineken, RTA, IBM, Hewlett-Packard, Sony, Cisco, Nokia, and more Delve deeper into implementation guidance for Agile, Scrum, and Six Sigma Explore more efficient methodologies, training, measurement, and metrics that boost organization-wide performance Adopt new approaches to culture and behavioral excellence, including conflict resolution, situational leadership, proactive management, staffing, and more Ideal for both college and corporate training, this book is accompanied by an Instructor’s Manual and PowerPoint lecture slides that bring project management concepts right into the classroom. As the field continues to grow and evolve, it becomes increasingly important to stay current with new and established practices; this book provides comprehensive guidance on every aspect of project management, with invaluable real-world insight from leaders in the field.