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A new edition of the bestselling classic – published with a special introduction to mark its 10th anniversary This pioneering account sets out to understand the structure of the human brain – the place where mind meets matter. Until recently, the left hemisphere of our brain has been seen as the ‘rational’ side, the superior partner to the right. But is this distinction true? Drawing on a vast body of experimental research, Iain McGilchrist argues while our left brain makes for a wonderful servant, it is a very poor master. As he shows, it is the right side which is the more reliable and insightful. Without it, our world would be mechanistic – stripped of depth, colour and value.
Melissa Calaresu is the McKendrick Lecturer in History at Gonville and Caius College, University of Cambridge, UK. Filippo de Vivo is Senior Lecturer in Early Modern History at Birkbeck College, University of London, UK. Joan-Pau Rubies is Reader in International History at the London School of Economics and Political Science, UK.
“Incontrovertibly the most important book on mediation published in English in recent years (possibly EVER?)” Hew Dundas, Former President of the Chartered Institute of Arbitrators “Great attention to detail, bringing together a life time experience! I will certainly be recommending it to people in Ireland who come on my training courses.” Geoffrey Corry, Mediator and Trainer “Put simply, it is a masterpiece.” John Sturrock, Core Solutions Group David Richbell is ranked fifth, internationally, in the top ten “Most Highly Regarded Commercial Mediators" by Who's Who Legal 2014 How to Master Commercial Mediation guides commercial mediators through every stage of their development, from novice to the aspirational standards of the master mediator. Moulding, maturing and mastering Split into three sections, this new title covers the essential skills and processes of effective commercial mediation for three levels of competence: Moulding for novices; Maturing for practising mediators and; Mastering for those who are at the top and wish to maintain their excellence. Section one covers basic skills and process. It includes a case study that covers each phase of a typical mediation, and also covers typical challenges that may be encountered. Section two builds on these basic skills and covers psychology in mediation, specialist sectors, ethics and intercultural mediation. Section three looks at the personal and external development needed for mediators to become experts in their field. It includes contributions from mediators in every European jurisdiction describing the state of mediation in a particular jurisdiction and its place within that respective legal system as well as discussing further intercultural skills. It also looks at skills beyond mediation that can be used to help in dispute resolution. Written by an experienced commercial mediator with specialist contributions from other renowned mediators How to Master Commercial Mediation is filled with expert, practical advice and tips. It also includes bullet point summaries, checklists, scripts of actual commercial mediations together with questions and answers.
Your hands-on guide to the most up-to-date selling strategies and techniques Are you looking to enter the world of sales, or are you already a salesperson who's looking for new tips and tactics to expand your business? No matter your level of skill, this guide will help you lay a foundation for sales success, with the latest information on how to research your prospects, break down the steps of the sales process, follow up with happy customers, and much more. The wonderful world of selling — discover what selling is (and isn't) and find out how mastering selling skills can benefit all areas of your life Stand out from the crowd — find out how knowing your clients sets you apart from average persuaders and helps you hear more yeses Scale the steps to success — discover the seven steps of the selling cycle to score appointments, make a good impression, give winning presentations, address client concerns, close sales,and more If you build it, they will come — take your career to the next level with valuable tips on how to stay in touch with clients, harness the power of the Internet to make more sales, manage your time wisely, and partner with others Open the book and find: Tips for approaching selling with passion and a positive attitude The latest prospecting and qualification strategies Top techniques for sales presentations Helpful hints on handling client concerns Guidance on getting referrals The scoop on using the latest technology to your advantage Information on establishing goals and planning your time efficiently Advice on staying upbeat when you don't succeed Learn to: Be truly well-prepared for every selling situation you encounter or create Close sales in seven steps or less Take advantage of the latest technology during the selling process Set and achieve sales goals to grow your business
Today, people from various parts of the world who are interested in helping fellow human beings impacted by famine, epidemics, wars, and poverty are uniquely positioned. They are interconnected due to globalization's impact, which also has implications for intercultural work and global missions. The ability to help people is a constructive asset, which calls for the need to build friendships and partnerships across the globe. Helping well depends on a number of factors, yet this book looks into the impact of stereotype threat and its effects on intercultural identities, the perceptions of others, and performance in intercultural missions. Human interactions continue to suffer due to fears, anxious reactions about confirming negative stereotypes about a person's identity, abilities, and effectiveness in global missions. Stereotype threat happens when caricatures and negative understandings about people's identities are invoked.
Who wins and who loses in urban regeneration? What are the mechanisms at play? Francesca Weber-Newth looks at two neighbourhoods that are adjacent to large-scale regeneration schemes: the 2012 Olympic park in London and the Mediaspree waterside development in Berlin. By analysing how urban regeneration is experienced on the ground, her study counters the notion that Olympic-led regeneration is any different from other forms of neoliberal urban development. Adopting Pierre Bourdieu's view of the social world as made up of competitive ›games‹, an analysis of the two neighbourhoods reveals how the concepts of ›culture‹ and ›community‹ are strategically employed in the ›game‹ of urban regeneration - to the benefit of some and the detriment of others.