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This report describes a process of evaluating the performance of first line patrol officers created by a department that was attempting to develop a community-oriented style of policing. Evaluation of the project found that personnel performance measurement can enhance other organizational efforts to implement a new philosophy of policing.
Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals:
This monograph discusses the role expectations of community policing, identifies multiple evaluation perspectives and describes a performance analysis model. It identifies evaluation purposes and requirements and offers suggestions for altering various components of traditional police performance measurement system.
This publication is a guide for police executives who wish to institutionalize community policing in their organization through performance management strategies. This guidebook demonstrates how to incorporate principles of procedural justice into performance management systems. Procedural justice describes the extent to which community residents believe that the police treat them with fairness, dignity, and respect. This is critical to the success of community policing. Procedural justice also can be applied within a police department to reflect the extent to which officers feel that they are treated fairly and respected by their superiors. Officers who experience procedural justice themselves are more likely to use those principles in their interactions with the public. This guidebook presents strategies and tools to develop and assess the performance of officers. The strategies lead to creating internal procedural justice for employees and also model how officers (and other department employees) should interact with community members.
Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals:
Built on a foundation of nearly 1,200 references, Leadership and Management in Police Organizations is a highly readable text that shows how organizational theory and behavior can be applied to improve the operations, leadership, and management of law enforcement. Author Matthew J. Giblin emphasizes leadership and management as separate skills in successful police supervisors and executives, illustrating to students how the two skills combine to improve individual and organizational efficacy in policing. Readers will come away with a stronger understanding of why organizational decisions matter and the impact research can have on police departments.
This report provides a guide to assessing the performance of both community policing departments and individual community officers at work on the street. The report outlines the basic ideals of a community policing department, provides a checklist of sample questions to facilitate performance assessment, and details the process for evaluating the community police officer. To develop a suitable performance evaluation for the community officer first requires identifying the many objectives of an ideal evaluation and reassuring those within the department that they will be allowed input into the process of developing their own performance measurements. Appendixes provide a sample job description, a management by objective work plan, and a community officer significant incident log. 2 footnotes and 3 appendixes.