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This book presents a systematic overview of the development of and challenges facing e-government in Denmark.
This review is the first to analyse e-government at the country level using a revised framework designed to capture the new challenges faced by countries today. It highlights the richness of initiatives and actions taken by Denmark in relation to a number of areas.
This comprehensive review of e-government in the Netherlands examines such questions as whether the goal of reducing administrative burdens is sufficient in itself for e-government to transform public administrations. Further, how can the public sector build partnerships across levels of government?
The report gives a broad description of the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.
This report shows that the development and provision of the next generation of user-focused services in the Belgian government will require the maximisation of synergies between the federal, regional and community governments and local authorities.
This comprehensive review of e-government in Hungary draws important lessons from the Hungarian experience and identifies the challenges Hungary faces in using e-government to improve government.
This is the one in a series of national e-government reviews which use a common analytical framework developed by the OECD E-Government Project to evaluate e-government policies, in order to provide international comparability and to develop an empirical body of evidence regarding good e-government practices. The publication focuses on e-government practice and challenges in Denmark, and issues discussed include: context and structure within which e-government operates; external barriers; planning and leadership issues; organisational change; common frameworks and collaboration; user-focused services; monitoring and evaluation. It also includes two case studies relating to e-government standards in the health sector; and implementation of the 'eDay initiative'.
Examines broadband developments and policies, and highlights challenges such as connecting users to fibre-based networks or coverage of rural areas.
This report analyses e-government implementation in Egypt and presents a series of recommendations for action.
This public governance review of Mexico examines the regulatory framework in Mexico, explains how e-government could be used to find new approaches to old challenges, and looks at the challenge of professionalising public servants in Mexico.