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Are you a leader who is tired of your time, attention, and energy getting devoured by team drama? Gossip. Infighting. Complaints. Cliques. Drama is what occurs when team members aren't given the tools or support they need to rise above stress, selfishness, and disagreements. Team drama wreaks havoc on organizational health. It damages morale, productivity, engagement, and retention. Drama leads to customer complaints, lost revenue, and a talent exodus. It also sucks the life out of every manager it touches, monopolizing their time and obliterating their spirit. This is why leaders at every level, in every industry, have a duty to build team unity and prevent team drama. No More Team Drama deftly merges research in psychology, organizational development, and employee engagement with the author's practical experience training front-line leaders from all over the U.S. The result is an indispensable manual on improving the quality of interactions between employees in the workplace. Cure for the Common Leader author Joe Mull describes exactly how to transform a group of employees into a band of collaborators committed to working hard, getting along, and wowing customers. In other words: No. More. Team. Drama. -------- "Yes, yes, yes! Joe has smartly and frankly addressed behaviors that suck the energy out of so many at work, providing us all credible, doable fixes. No More Team Drama should be required for anyone serious about creating healthy company cultures!" - Suzanne Malausky, Director of Culture and Talent Management, MedExpress, an Optum Company "Using proven ideas and presented in a real-world, read-it-and-use-it format, No More Team Drama is a treasure trove of resources and expert ideas to improve employee engagement, customer experience, and co-worker connections." - Vicki Hess, Author, Shift to Professional Paradise and 6 Shortcuts to Employee Engagement "I spent 20 years leading professional baseball organizations. I can attest that this book explains simply how to develop a workforce that models the best, most successful teams in sports. Joe mixes Gladwell-like stories and research with real-world experiences, so that you learn how to develop workplace teams that get along, while getting the job done." - Skip Weisman, Author, Overcoming The 7 Deadliest Communication SINs: A New Standard for Workplace Communication
New York Times bestselling author and leadership trainer says: Getting your employees to do their work shouldn't have to be so much, well, work!
Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.
Choice. Power. Speed. Today's leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today's transparent culture, the decision making of leaders is more vulnerable then ever-and it is more critical than ever to get it right. Marlene Chism's No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place. You will learn how to: Identify the signs of misalignment Increase your leadership effectiveness Use four quadrants of change as a catalyst for leadership growth Increase employee engagement Tap into the gifts and talents of your employees Communicate strategically Create a culture of accountability Increase innovation and productivity through empowerment Today's leader needs more than position, power, or business acumen. Today's leader needs more than self-management, communication skills, or emotional intelligence. We need leaders who are aligned, aware, and accountable, who balance choice and power with wisdom and responsibility-leaders who embrace and embody both the inner game of leadership growth with the outer game of business results, modeling both the mindsets and actions that transform the cultures they lead.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Practical help for church drama directors is only one of the features of this book. The text also includes: directing procedures, advice on building a drama team, actor training tips, script writing, and more, as well as a CD-ROM of staging examples.
NEW YORK TIMES BESTSELLER • From the critically acclaimed author of One of Us Is Lying comes a page-turning mystery about a group of old friends and the secrets that they keep. Four years ago, Brynn left Saint Ambrose School following the shocking murder of her favorite teacher—a story that made headlines after the teacher’s body was found by three Saint Ambrose students in the woods behind their school. The case was never solved. Now that Brynn is moving home and starting her dream internship at a true-crime show, she’s determined to find out what really happened. The kids who found Mr. Larkin are her way in, and her ex–best friend, Tripp Talbot, was one of them. Without his account of events, the other two kids might have gone down for Mr. Larkin’s murder—but instead, thanks to Tripp, they're now at the top of the Saint Ambrose social pyramid. Tripp’s friends have never forgotten what Tripp did for them that day, and neither has he. Just like he hasn’t forgotten that everything he told the police was a lie. Digging into the past is bound to shake up the present, and when Brynn begins to investigate what happened in the woods that day, she uncovers secrets that might change everything—about Saint Ambrose, about Mr. Larkin, and about her ex-best friend, Tripp Talbot. Four years ago someone got away with murder. More terrifying is that they might be closer than anyone thinks.
Mercy Callahan thought she'd escaped the cult decades ago, but its long fingers are reaching out for her again in this electrifying novel in the Sacramento series by New York Times bestselling author Karen Rose. Seventeen years ago. That was the last time Mercy Callahan saw Ephraim Burton, the leader of the twisted Eden cult where she was raised. But even though she escaped the abuse and terror, they continue to haunt her. When her brother Gideon discovers new evidence of the cult's--and their victims'--whereabouts, Mercy goes to Sacramento to reconnect with him. There, she meets Gideon's closest friend--homicide detective Rafe Sokolov. From Rafe, she receives an offer she never knew she needed: to track down Ephraim and make him pay for everything. But Ephraim, who had thought Mercy long dead, discovers she is in fact alive and that she is digging around for the cult's secrets. And now he'll do anything to take her back to Eden--dead or alive.
"Written for physicians, practice managers, unit directors, chief nursing officers, or anyone else serving as someone's boss in a healthcare setting, this book is a powerful primer on successfully building teams and leading people." Why are some healthcare teams polluted by conflict, gossip, and lack of effort, while others work hard, get along, and wow patients? Research says it's the boss that makes the difference. The most engaged and inspired healthcare teams don't get that way by chance. They are led by physicians and managers who create the conditions necessary for people to thrive. Yet many leaders in healthcare settings lack insight into what employees must experience to be at their best, every day. Cure for the Common Leader translates the latest research on leadership, employee engagement, and motivation into SEVEN actions physicians and managers must take to engage and inspire healthcare teams. With more than 14 years of experience training leaders, Joe Mull packs each chapter with tips, ideas, strategies, and exercises to help physicians and managers get their teams firing on all cylinders. "While healthcare undergoes a variety of changes, one thing remains the same: the need for physicians and managers to build, lead, and sustain talented, dedicated teams. Mr. Mull has outlined exactly how to get there in one of the most practical healthcare leadership books you will ever read." ~Robert Maha, MD, MBA Chief Medical Officer/Chief Operating Officer, MedExpress. "As a leadership how-to for physicians and managers, Cure for the Common Leader is truly superior, brimming with savvy advice and clear direction. It's a powerful toolkit for anyone leading others in healthcare." ~Barb Moran, RN, BSN, MBAChief Clinical Officer/Chief Nursing Officer, Grace Hospital "25 years in healthcare has taught me that managing a team is the most challenging part of the job. Joe Mull has been, for me, a guiding influence in my quest to keep employees engaged. I am so excited that he has written this book. It's a clear, specific action guide that spells out exactly what healthcare leaders must do to be successful." ~Teresa D. Babyak, RN, MHA, MBA,Director of Operations, Washington Physicians Group
A brand-new standalone novel in the New York Times bestselling Briar U series! What I learned after last year’s distractions cost my hockey team our entire season? No more screwing up. No more screwing, period. As the new team captain, I need a new philosophy: hockey and school now, women later. Which means that I, Hunter Davenport, am officially going celibate…no matter how hard that makes things. But there’s nothing in the rulebook that says I can’t be friends with a woman. And I won’t lie—my new classmate Demi Davis is one cool chick. Her smart mouth is hot as hell, and so is the rest of her, but the fact that she’s got a boyfriend eliminates the temptation to touch her. Except three months into our friendship, Demi is single and looking for a rebound. And she’s making a play for me. Avoiding her is impossible. We’re paired up on a yearlong school project, but I’m confident I can resist her. We’d never work, anyway. Our backgrounds are too different, our goals aren’t aligned, and her parents hate my guts. Hooking up is a very bad idea. Now I just have to convince my body—and my heart.