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New Challenges for Future Sustainability and Wellbeing is a collection of studies about sustainability and related challenges, such as income, wealth, the environment, education and regional equality that influence the pace of economic development and affects the well-being of people and organisations all over the world.
An up-close account of how Nigerians’ self-reliance in the absence of reliable government services enables official dysfunction to strengthen state power When Nigerians say that every household is its own local government, what they mean is that the politicians and state institutions of Africa’s richest, most populous country cannot be trusted to ensure even the most basic infrastructure needs of their people. Daniel Jordan Smith traces how innovative entrepreneurs and ordinary citizens in Nigeria have forged their own systems in response to these deficiencies, devising creative solutions in the daily struggle to survive. Drawing on his three decades of experience in Nigeria, Smith examines the many ways Nigerians across multiple social strata develop technologies, businesses, social networks, political strategies, cultural repertoires, and everyday routines to cope with the constant failure of government infrastructure. He describes how Nigerians provide for basic needs like water, electricity, transportation, security, communication, and education—and how their inventiveness comes with consequences. On the surface, it may appear that their self-reliance and sheer hustle render the state irrelevant. In reality, the state is not so much absent as complicit. Smith shows how private efforts to address infrastructural shortcomings require regular engagement with government officials, shaping the experience of citizenship and strengthening state power. Every Household Its Own Government reveals how these dealings have contributed to forms and practices of governance that thrive on official dysfunction and perpetuate the very inequalities and injustices that afflict struggling Nigerians.
Customer Relationship Management: A Global Approach provides a uniquely global, holistic, strategic and tactical grounding in managing customer and other stakeholder experiences and relationships across the value chain, cultures and countries. Reflecting the global structures of companies operating today, the author draws on his research knowledge alongside industry and teaching experience to connect Customer Relationship Management (CRM) core concepts, processes and strategies with international business opportunities and challenges, including globalization and cross-cultural marketing. Emphasis is placed on the need for developing cross-cultural skills and cultural intelligence for identifying and fulfilling cross country CRM opportunities, through analytical, strategic, operational and social CRM projects. Written in an accessible style throughout, the eleven chapters provide ample depth to support a full course related to CRM, spanning: · CRM foundations · planning and implementation · managing stakeholder relationships · improving global CRM implementation Wide-ranging case studies include: Royal Bank of Scotland, the Nike hijab, Instagram, HubSpot and the pharmaceutical industry in India. The text will appeal to advanced undergraduate and graduate students studying CRM, Relationship Marketing and International Marketing, as well as CRM and marketing practitioners. Samit Chakravorti is an Associate Professor of Marketing at Western Illinois University in the United States.
Unlock the future of global economics and business with New Topics in Emerging Markets. This captivating edited volume is your gateway to understanding the dynamic forces shaping economies on the rise. Delve into critical themes like financial resilience in times of crisis, the impact of technology in Sub-Saharan Africa, the evolving landscape of education in the metaverse, and much more. With diverse insights from leading minds, this book explores the intricacies of banking, innovation ecosystems, leadership in sports, and the ever-changing realm of e-commerce in a Web3 world. Gain a deeper understanding of emerging markets and their pivotal role in the global landscape. Whether you are a seasoned expert or just starting your journey in economics and business, this book offers a thought-provoking and accessible exploration of the challenges and opportunities that define the future. Don’t miss your chance to stay ahead of the curve – grab your copy today and embark on a journey into the heart of emerging markets.
The purpose of this book is to provide an introduction to the theory and applications in the field of decision making, especially focused on Analytic Hierarchy Process, a structured technique for organizing and analyzing complex decisions, based on mathematics and psychology. It was developed by Prof. Thomas L. Saaty in the 1970s and has been extensively studied and refined since then. The idea of the book is to expand the reader's consciousness to deal with problems regarding the decision making. This book presents some application examples of Analytic Hierarchy. It contains original research and application chapters from different perspectives, and covers different areas such as supply chain, environmental engineering, safety, and social issues. This book is intended to be a useful resource for anyone who deals with decision making problems.
Despite the evolution of corporate governance in the last 30 years, corporate scandals have not stopped appearing in the media and academic documents. Therefore, this book presents a multidisciplinary study of corporate governance, as its mechanisms to reduce conflicts of interest and risk management must act as preventers of ethical and financial problems. The number of corporate scandals began to grow in the 1960s and peaked in the 1990s. From the first decade of the 2000s onwards, a remarkable evolution has taken place in the regulation market. However, new scandals continued to take place including the Subprime Crisis of 2008. New concepts such as corporate social responsibility (CRS), independence, gender diversity, and shell companies were incorporated. Until 2008 the scandals were mainly financial. Now, cases of corruption, environmental accidents, unsafe working conditions, child labor, and the political influence of power are increasing, which this book intends to address. It is critical to explore methodologies that allow collaboration among companies, regulatory entities, and those that guide their behavior and to ensure that they are consistent with the values of ethics, legality, disclosure, social responsibility, and accountability. Addressing Corporate Scandals and Transgressions Through Governance and Social Responsibility examines the tools of management and control that can be used as enforcement mechanisms of corporate governance and social responsibility and provides critical research on how to improve, discuss, and develop theories around fraud, corruption, ethics, corporate governance, and corporate social responsibility. Covering topics such as corporate scandal, human rights, and business fraud, this publication is ideal for corporate governance and social responsibility professionals such as accountants, auditors, tax officers, counsellors, directors, and managers as well as researchers, investors, and regulatory bodies and authorities.
The Covid 19 pandemic has created chaos in the business world and forced leaders to rethink their operational status quo. Though the benefits outweigh the risks, the challenges in digitalised economies are as sophisticated as the solutions they offer.