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This case studies book is an indispensable resource for educators, students, and practitioners of nursing. It is innovative in its application of lessons from the communication sciences to common challenges in the delivery of safe patient care. The authors apply basic tenets of human communication to the context of nursing to provide a foundation for practices that can advance the safety and quality of care. The cases, which describe "close calls" and adverse events, are organized along the continuum of healthcare delivery, providing quick access to solutions in commonly encountered care situations. Each case is accompanied by a discussion of how skillful communication can be key to preventing and recovering from errors and adverse events. Thought-provoking discussion questions and references for further reading make this book a valuable reference for nursing educators, students, and practitioners across the world.
This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and references to further readings. Furthermore, the book is conveniently organized along the continuum of medical care delivery, providing quick access to ad-hoc solutions in safety- and quality-compromised situations, illustrating how skillful communication can be the key to a more effective prevention, intervention, and response to “close calls” and adverse events. The case studies book is unique and innovative in its interdisciplinary integration of the contemporary literature in communication science with current “hot buttons” of patient safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets of human communication science for practitioners of medicine, providing a conceptual, evidence-based foundation for formulating communication-based practice guidelines to advance patient safety and quality of care. The case studies put communication theory into practice to facilitate experiential learning, granting insights into the breadth and diverse aspects of safe and high quality healthcare delivery. Thought-provoking discussion questions and references for further reading make this book a valuable reference for medical practitioners across the world.
This case studies book is a unique, practical, cutting-edge, indispensable go-to resource forprofessionals in nursing. Each case study is framed by learning objectives, an evaluation section, thought-provoking discussion questions and references to further readings. The book is conveniently organized along the continuum of medical care delivery, providing quick access to ad-hoc solutions in safety- and quality-compromised situations.
Health literacy in practice requires the development of techniques that ensure that the patient can better access information, understand its content, know how to use this information, and make better health decisions. If the patient makes better health decisions, there are immediate reflexes in health outcomes. The aim is to develop an approach based on the commitment and creation of an atmosphere of trust that reduces uncertainty, anxiety, and embarrassment based on a process of assertive, clear, and positive communication (ACP model). The Handbook of Research on Assertiveness, Clarity, and Positivity in Health Literacy brings the consolidation of knowledge, strategies, and techniques to improve health literacy. This book discusses the importance of making sound health decisions: decisions that can save lives, prevent premature deaths, avoid hospitalizations and abusive resources to medical emergencies, and improve overall health outcomes for the individual, family, community, and society. Covering topics such as dietary guidance, health behavior change models, and medication reconciliation, this resource has theoretical and practical aspects essential to health information libraries, hospitals, clinics, health centers, health schools, patient associations, health professionals, medical students, researchers, professors, and academicians.
Critical Conversations, Volume 2: Moving From Monologue to Dialogue With the field of nursing in the midst of an unprecedented transformation, nurse educators seek new approaches to classroom teaching and learning that prepare students to confront the complexities of practice and confidently solve problems in clinical settings. Building on the foundation of Critical Conversations: The NLN Guide for Teaching Thinking, this second volume in the NLN’s Critical Conversations series delivers specific examples and expert direction — grounded in knowledge from learning science and models of experiential, situated, and constructivist learning — that nurse educators can use to engage students in active thinking as they work together to determine the best approaches to clinical situations. Structured around the “three Cs” of context, content, and course, this approachable text enhances the teacher-learner relationship and emphasizes clinically focused, authentic dialogue to help nurse educators provide the realistic problem-solving experiences essential for preparing tomorrow’s nurses for practice. “The value of this second volume in the NLN’s Critical Conversations series is in the specific guidance it offers to nurse educators. Based on evidence from learning science, constructivist and experiential learning theories, and the science and philosophy of situated cognition, the authors use examples and offer specific instructions to assist nurse educators in all settings to develop the skills they need to transform their teaching and maximize learning.” Lisa Day, PhD, RN, CNE, ANEF, FAAN Associate Dean for Academic Affairs and Clinical Professor Washington State University College of Nursing
This case studies book is a unique, practical, cutting-edge, and indispensable go-to resource for front-line practitioners and educators in medicine. Each case study (chapter) is framed by a set of introductory learning objectives, an evaluation section, thought-provoking discussion questions, and references to further readings. Furthermore, the book is conveniently organized along the continuum of medical care delivery, providing quick access to ad-hoc solutions in safety- and quality-compromised situations, illustrating how skillful communication can be the key to a more effective prevention, intervention, and response to “close calls” and adverse events. The case studies book is unique and innovative in its interdisciplinary integration of the contemporary literature in communication science with current “hot buttons” of patient safety. It manifests a valuable interdisciplinary collaboration by translating the basic tenets of human communication science for practitioners of medicine, providing a conceptual, evidence-based foundation for formulating communication-based practice guidelines to advance patient safety and quality of care. The case studies put communication theory into practice to facilitate experiential learning, granting insights into the breadth and diverse aspects of safe and high quality healthcare delivery. Thought-provoking discussion questions and references for further reading make this book a valuable reference for medical practitioners across the world.
Increased concern for patient safety has put the issue at the top of the agenda of practitioners, hospitals, and even governments. The risks to patients are many and diverse, and the complexity of the healthcare system that delivers them is huge. Yet the discourse is often oversimplified and underdeveloped. Written from a scientific, human factors
Providing healthcare is a team endeavor. Teams play an important role along the full chain of patient care, ranging from ad-hoc emergency and anesthesia teams delivering immediate care to tumor boards conferring on long-term cancer treatment. Thereby, quality of patient care hinges on the successful intra- and interprofessional collaboration among healthcare professionals, and sensitive partnering with patients and their families. In particular, communication and coordination in healthcare teams have been found essential for team performance and patient safety. Yet, effective teamwork is challenging, especially in large hospitals where turnover rates are high, and for interdisciplinary and interprofessional ad-hoc teams lacking the experience of constantly working together as a team (e.g., ICU, emergency teams, obstetrics, or anesthesia). Moreover, healthcare teams deal with complex tasks, have to make risky and fast decisions under uncertainty, and to adapt quickly to changing conditions. Fostering research on how to promote effective teamwork in healthcare may thus make an important contribution to a better quality of patient care.
Drawing on the universal values in health care, the second edition of Quality and Safety in Nursing continues to devote itself to the nursing community and explores their role in improving quality of care and patient safety. Edited by key members of the Quality and Safety Education for Nursing (QSEN) steering team, Quality and Safety in Nursing is divided into three sections. Itfirst looks at the national initiative for quality and safety and links it to its origins in the IOM report. The second section defines each of the six QSEN competencies as well as providing teaching and clinical application strategies, resources and current references. The final section now features redesigned chapters on implementing quality and safety across settings. New to this edition includes: Instructional and practice approaches including narrative pedagogy and integrating the competencies in simulation A new chapter exploring the application of clinical learning and the critical nature of inter-professional teamwork A revised chapter on the mirror of education and practice to better understand teaching approaches This ground-breaking unique text addresses the challenges of preparing future nurses with the knowledge, skills, and attitudes (KSAs) necessary to continuously improve the health care system in which they practice.