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A guide to professional etiquette counsels readers on how to forge successful, productive relationships with business associates, including such topics as handling conflicts, communicating effectively, and business entertaining.
Discover a wealth of business etiquette in this invaluable resource book that helps prevent bad behavior in the workplace. What are the rules for business etiquette today? Is it acceptable to text your boss at home? What is the polite way to ask a colleague to take a distracting conversation behind closed doors? What about the use of smartphones in meetings? In today’s workplace, manners matter more than ever. With an increasing amount of open-plan workplaces and constant connectivity, the chances of unintentionally annoying or offending others is growing. Merging classic rules of behavior with new realities of modern business, Excuse Me spotlights dozens of puzzling situations, with suggestions for bridging divides. This book untangles the nuances of: meeting etiquette, interview expectations, proper office attire, electronic manners, privacy in tight spaces, nonverbal cues, small talk, social media use, and more. In even the most diverse workplaces, good manners will create an atmosphere of respect, smoothing the way for everyone to succeed. Excuse Me explains how to begin.
A comprehensive field guide to modern manners, including social skills, phones & social media, the workplace, dining, weddings, and more. Good manners are the hallmark of a well-rounded person, and are a character trait that can benefit one socially and professionally. However, a lot has changed since the first etiquette guides were published almost a century ago, with modern etiquette encompassing so much more than simply being able to identify between a chowder and consommé spoon. To step in and guide readers is Nancy R. Mitchell, who, for more than thirty-five years, has been an etiquette consultant and trainer for numerous institutions and corporations. From revealing the secrets behind successful networking and job interviews, to decoding proper dining habits, to wedding decorum, Etiquette Rules! succinctly gives readers everything they need to successfully maneuver with manners in today’s world. Praise for Etiquette Rules! “An excellent general primer for a young woman entering the workplace.” —The New York Times “In a world where reading news headlines would have you believe it has gone to hell in a hand-basket, it is nice to see someone making the effort to uphold some common civility and manners which, though they might be updated now for same-sex weddings, work cubicles or food trucks, are never out of style.” —DearAuthor.com
This book is a definitive guide to professional behavior whether you are eating lunch with a client, Skyping with your boss, or meeting a business partner for the first time. It is all about how you present yourself. The book contains 101 critical tips for improving behavior in any business situation, all delivered in a quick, no-nonsense format. -- From back cover.
The Easy and Smart Way to Mind Your Manners in the Boardroom and Beyond Diane Gottsman is here to make minding your manners more practical, relatable and modern. In today’s busy world, there are too many instances when proper social behavior can go awry, holding us back or making us nervous. Knowing what to say, wear and how to conduct ourselves not only opens many doors, but also puts us at ease and brings out the best in us. Without being rigid or stuffy, Diane’s simple and easy tips show readers how to feel comfortable in any situation and how to elegantly become their best, most confident selves. Readers will no longer worry about what to wear to work; how to shake hands with a higher-level executive; how to travel with the boss and deal with office cliques; how to conduct oneself on social media and the do’s and don’ts of everything in between, from table manners to baby showers.
Have you ever wondered: - How to make sense of business casual? - How to make small talk when you don't know what to say? - How to navigate a 21st-century business dining experience? - How to successfully marry your personal brand to your social media presence? - And, where can you find relevant and reliable answers to these and other modern business etiquette dilemmas? Modern Business Etiquette meets you and the other 20+ million millennial women in the US workforce where you are: serious about growing your career and careful about guarding your authenticity. This guidebook offers a relatable and solution-focused approach to contemporary business etiquette dilemmas and presents tools and takeaways that you can use immediately to confidently navigate today's business realities.
For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette. Includes: "Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches "Sir, your fly is unzipped!" - the art of verbal diplomacy Contemporary guidelines for goof-proof e-mail The top ten career killers and how to beat them Global gaffes: easy ways to avoid overseas embarrassment Grace under fire-surviving dining disasters, party faux-pas and everything in-between
The only current authorized edition of the classic work on parliamentary procedure--now in a new updated edition Robert's Rules of Order is the recognized guide to smooth, orderly, and fairly conducted meetings. This 12th edition is the only current manual to have been maintained and updated since 1876 under the continuing program established by General Henry M. Robert himself. As indispensable now as the original edition was more than a century ago, Robert's Rules of Order Newly Revised is the acknowledged "gold standard" for meeting rules. New and enhanced features of this edition include: Section-based paragraph numbering to facilitate cross-references and e-book compatibility Expanded appendix of charts, tables, and lists Helpful summary explanations about postponing a motion, reconsidering a vote, making and enforcing points of order and appeals, and newly expanded procedures for filling blanks New provisions regarding debate on nominations, reopening nominations, and completing an election after its scheduled time Dozens more clarifications, additions, and refinements to improve the presentation of existing rules, incorporate new interpretations, and address common inquiries Coinciding with publication of the 12th edition, the authors of this manual have once again published an updated (3rd) edition of Robert's Rules of Order Newly Revised In Brief, a simple and concise introductory guide cross-referenced to it.