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This one-of-a-kind training manual will show students and professionals how to efficiently serve clients, staff and management. A "must have" resource, this manual covers everything a professional receptionist needs to know to succeed in a career, from procedures to techniques. Just some of what you will learn includes: -How to function as a more professional level and achieve a more satisfying position -How to run an appointment desk, greet clients, sell retail products and bookkeeping -How to establish positive relationships with management and staff ALSO AVAILABLE AUDIOTAPE, ISBN: 1-56253-307-X
Written with both the newly licensed cosmetologist and salon owner in mind, this book addresses the problems both face and serves as an advanced text for schools and a training manuals for salons. Included are: -Step-by-step techniques for performing chemical and creative salon services -How to acquire a full book of satisfied clients -The importance of physical presentation and basic principles for making a positive image -How to present retail products to clients and educate them about professional products, and mor
This practical book provides both esthetic students and professionals alike with advanced scientific, theoretical and technical information in one easy-to-use and reader-friendly guide. This guide contains specific details on topics including sun damage, retinoids and therapy for photoaging skin, chemical peeling and more. A valuable supplement to Milady's Standard Textbook should be incorporated into school curriculums, helping to better prepare future estheticians for the world in which they will operate.