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Les services internet, nécessitant des cycles de développement rapides, avec des fonctionnalités toujours plus nombreuses pour les utilisateurs, ont conduit au développement des méthodes de type agile en entreprise. En parallèle, les exigences à fournir des solutions utiles et utilisables par les usagers rendent la conception des systèmes, services et produits de plus en plus complexes. La méthode agile centrée utilisateurs est une solution d’intégration mutuelle de la conception centrée utilisateurs (où les notions d’itération et de recherche de feedbacks tiennent un rôle important) et de la méthode agile Scrum (orientée gestion de projet) en vue d’apporter plus de garanties sur le produit fini en termes d’utilisabilité. Elle est basée sur l’imbrication de ces deux méthodes, en phase de conception, et sur la réalisation de tests-utilisateurs courts qui permettent de prendre en compte les utilisateurs en phase de développement.
Agile development methods began to emerge around 20 years ago. However, it was not until the early 2000s that they began to be widely used in industry. This growth was often due to the advent of Internet services requiring faster cycles of development in order to heighten the rate at which an ever-greater number of functionalities were made available. In parallel, user-centered design (UCD) methods were also becoming more and more widely used: hence, user-centered design and agile methods were bound to cross paths, at least in the telecoms industry! During this period, in the field of telecommunications, the explosion in the number of connected terminals, Web applications, new use environments (particularly in a domestic setting), etc., meant it was crucial to gain a fuller understanding of users’ requirements and better evaluate the relevance and acceptance of services’ attempts to cater for these requirements. Thus the user-centered agile method, as proposed in this book, aims to mutually integrate two existing methods: user-centered design – as used by ergonomists – and the agile Scrum method – as used by developers. The user testing method is also covered. Analyzing work on this subject spanning the past 10 years, the authors also provide an assessment of the feedback on the user-centered agile method. The method described in this book has been based on all these sources. It is a framework relying on the logic introduced by Scrum, i.e. a framework based on project management. The method proposed is seen as an extension of Scrum which is “centered on humans” because of the integration of user-centered design and user-testing. Therefore the description of the user-centered agile method is based on the basics of the agile Scrum method and uses its terminology and elements. As well as descriptive elements of the user-centered agile method, practical examples of how to implement it are also provided. Contents 1. Introduction. 2. Intrioduction to the Methods Employed. 3. Sources for this Work. 4. Description of The User-Centered Agile Method. 5. Case Studies. About the Authors Dominique Deuff worked at the National Institute of Informatics in Japan for 21⁄2 years before coming back to France in June 2006 and joining Orange Labs France Telecom as a developer in a Scrum team. In 2008, she graduated with a Master’s degree in ergonomics and has since then been applying her new skills to various projects at Orange Labs Lannion. Mathilde Cosquer joined Orange Labs as an ergonomist after completing her PhD on the question of transparency of technical devices from the user’s point of view. She has taken part in the design and evaluation of numerous innovating services, but over the past four years, she has been more particularly involved in projects of interpersonal communication services.
The history of documentary has been one of adaptation and change, as docu-mentarists have harnessed the affordances of emerging technology. In the last decade interactive documentaries (i-docs) have become established as a new field of practice within non-fiction storytelling. Their various incarnations are now a focus at leading film festivals (IDFA DocLab, Tribeca Storyscapes, Sheffield DocFest), major international awards have been won, and they are increasingly the subject of academic study. This anthology looks at the creative practices, purposes and ethics that lie behind these emergent forms. Expert contributions, case studies and interviews with major figures in the field address the production processes that lie behind interactive documentary, as well as the political, cultural and geographic contexts in which they are emerging and the media ecology that supports them. Taking a broad view of interactive documentary as any work which engages with 'the real' by employing digital interactive technology, this volume addresses a range of platforms and environments, from web-docs and virtual reality to mobile media and live performance. It thus explores the challenges that face interactive documentary practitioners and scholars, and proposes new ways of producing and engaging with interactive factual content.
This volume constitutes selected papers presented at the First International Conference on Frontiers in Software Engineering, ICFSE 2021, hekd in Innopolis, Russia, in June 2021. The 13 presented full papers were thoroughly reviewed and selected from 37 submissions. The papers present discussion on such topics as software engineering tools and environments; empirical software engineering; model-driven and domain-specific engineering, human factors and social aspects of software engineering, cooperative, distributed, and global software engineering, component-based software engineering, software metrics, and software engineering for green and sustainable technologies.
In April 1991 BusinessWeek ran a cover story entitled, "I Can't Work This ?#!!@ Thing," about the difficulties many people have with consumer products, such as cell phones and VCRs. More than 15 years later, the situation is much the same-but at a very different level of scale. The disconnect between people and technology has had society-wide consequences in the large-scale system accidents from major human error, such as those at Three Mile Island and in Chernobyl. To prevent both the individually annoying and nationally significant consequences, human capabilities and needs must be considered early and throughout system design and development. One challenge for such consideration has been providing the background and data needed for the seamless integration of humans into the design process from various perspectives: human factors engineering, manpower, personnel, training, safety and health, and, in the military, habitability and survivability. This collection of development activities has come to be called human-system integration (HSI). Human-System Integration in the System Development Process reviews in detail more than 20 categories of HSI methods to provide invaluable guidance and information for system designers and developers.
User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace. The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right. Provides 17 proven methods for innovating around user experience Helps you think beyond the product to the sum total of a customer's experience Written by an experienced practitioner holding more than 100 user-experience patents
This book examines the possibilities of incorporating elements of user-centred design (UCD) such as user experience (UX) and usability with agile software development. It explores the difficulties and problems inherent in integrating these two practices despite their relative similarities, such as their emphasis on stakeholder collaboration. Developed from a workshop held at NordiCHI in 2014, this edited volume brings together researchers from across the software development, UCD and creative design fields to discuss the current state-of-the-art. Practical case studies of integrating UCD in Agile development across diverse contexts are presented, whilst the different futures for UCD and other design practices in the context of agile software development are identified and explored. Integrating User Centred Design in Agile Development will be ideal for researchers, designers and academics who are interested in software development, user-centred design, agile methodologies and related areas.
​This book addresses the developing field of Work Disability Prevention. Work disability does not only involve occupational disorders originating from the work or at the workplace, but addresses work absenteeism originating from any disorder or accident. This topic has become of primary importance due to the huge compensation costs and health issues involved. For employers it is a unique burden and in many countries compensation is not even linked to the cause of the disorder. In the past twenty years, studies have accumulated which emphasize the social causes of work disability. Governments and NGOs such as the World Bank, the International Labor Organization, and the Organization for Economic Cooperation and Development have produced alarming reports on the extent of this problem for developed and developing countries. However, no comprehensive book is presently available to help them address this emerging field where new knowledge should induce new ways of management.​
Innovate Bristol highlights and celebrates those companies and individuals that are actively working at building a better tomorrow for all. Innovation Ecosystems thrive through the involvement and support of companies and individuals from all industries, which is why the Innovate series not only focuses on the innovators but also those people whom the Innovation Ecosystem, would not be able to thrive without.