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This is a Pageburst digital textbook; To succeed in today's medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter's first-hand experience as an active instructor, Medical Office Administration: A Worktext, 2nd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. It includes procedures to be used with Medisoft Version 14 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 14 Student software CD (package ISBN: 978-1-4377-0315-3). The engaging worktext format reinforces chapter content and encourages you to apply what you've learned to real-world case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Written in a conversational writing style, making reading and absorbing the material easier and more enjoyable. Real-world examples offer practical insight from the front lines of medical office administration. Sample administrative procedures provide realistic practice managing common tasks with real-world office management software. An optional upgrade package includes the MediSoft Version 14 Student CD you can use for additional independent practice. Provides more in-depth coverage of patient diversity than any other medical office text. Key terms are defined throughout each chapter and in greater detail in a comprehensive glossary to clarify important concepts. Procedure boxes throughout the book offer step-by-step instructions on how to perform specific administrative tasks. Procedure Checklists, based on CAAHEP competencies, spell out the individual steps required to complete a full range of administrative procedures. Evolve online features include interactive terminology flash cards, chapter review exercises, content updates, and Web links for additional reading. HIPAA Hints boxes throughout the text familiarize you with essential state and federal compliance regulations you'll encounter in practice.
The Medical Administrative Assistant Exam Prep is a bank of 350 practice test questions similar to those that would be seen on the actual national certification exams for Certified Medical Administrative Assistant.
For courses in medical clerical and administrative medical assisting. The authoritative guide to the skills and issues of medical office management Medical Office Management explores the skills needed to manage a medical office and the issues students can expect to encounter in the field. With over 25 years in medical office management, Malone provides expert insight into office policies and procedures, health insurance, risk management, personnel management, and legal and ethical issues. This easy-to-read text is useful as a quick reference guide for both students and medical office managers. The 2nd edition expands its coverage of Affordable Care Act policies to include value-based payment, accountable care organizations, and new technologies improving health care.
Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. - Approachable writing style uses a conversational tone for easy understanding. - Procedure checklists outline the steps required to complete a full range of administrative tasks. - Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. - Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. - Chapter checkpoints promote comprehension with questions following sections of the text. - Compliance tips provide focused guidance on how to follow HIPAA mandates. - Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. - NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. - UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) - NEW! Sample practice examination on the Evolve website provides effective preparation for certification.
This text-workbook is designed to expose students to both. traditional medical office procedures and the computerized. medical office. Projects and simulations are included and can done manually or on the computer using MediSoft Patient. Accounting Software.
Designed to accompany Administrative Medical Assisting, Fifth Edition, this Workbook is part of a complete learning package, consisting of a textbook with practice CD-ROM, an on-line companion, and instructor support materials including an Instructor's Manual and Electronic Classroom Manager on CD-ROM. The learning package is designed for medical office administration students and professionals and emphasizes the customer service function of the medical office practice. The content is thoroughly updated to reflect changes in telecommunications, computer technology, managed care, and compliance issues. Each chapter integrates critical thinking and assessment of textbook objectives. In addition, each chapter consists of: objectives, areas of competence (CMA and RMA), abbreviation and spelling review lesson, review questions (fill-in, multiple choice, and matching), critical thinking exercises, performance exercises based on textbook objectives, and computer assignment integrating exercises from the CD-ROM in the textbook.
- NEW! Four Colour design with new art programme better illustrates current concepts and improves readability and visual appeal. - UPDATED! Expanded coverage of healthcare plans across Canada. - NEW! Coverage of Electronic Medical Records (EMR). - NEW! Evolve site including chapter review questions, review questions, videos, forms and templates, audio glossary, and more! - UPDATED! Reflects contemporary standards, technological tools, and terminology used in day-to-day modern health care practice. - NEW! New and revised learning tools – including: learning objectives, key terms, assignment boxes, tips, critical thinking boxes, and Did You Know boxes. - UPDATED! Reflects current privacy legislation (PIPEDA) and changes to provincial and territorial Freedom of Information acts. - NEW! Chapter order and comprehensive Table of Contents.
Plunkett's Procedures for the Medical Administrative Assistant, 4th edition, provides instruction for all the essential office procedures required by today's medical administrative assistants in Canada, whether they work in a medical office, a complementary care office, or in a hospital setting. Written in a clear, engaging style, this new edition contains the most current information available in the field, and specifically reflects health care in Canada. Chapters address the diverse skills and knowledge required by a medical administrative assistant, such as good communication, stress management, medical transcription, filing, and appointment booking. Key Terms with definitions highlight important terminology in the field. Learning Objectives and boxed inserts address important issues for students to consider. End-of-chapter assignments simulate real-life tasks in the medical office setting. Discussion questions address important issues in the office setting and how best to deal with them. Enhanced coverage of health benefits, with updated information on provincial and territorial health plans across Canada. An accompanying CD-ROM, which includes Working Papers and templates for in-text assignments, as well as new interactive exercises for extra practice on tasks and scenarios encountered in the medical office environment. Additional coverage of important topics such as patient safety and confidentiality, prioritizing tasks, limits to the role of office administrator, appropriate communication, medical ethics and legal issues, and the need to be able to handle both manual and computerized methods. A full chapter devoted to career planning and the job search. Four appendices, addressing common abbreviations used in the health care field, common laboratory tests and turnaround times, commonly prescribed drugs, and a list of important reference resources.