Download Free Measuring Productivity In State And Local Government Book in PDF and EPUB Free Download. You can read online Measuring Productivity In State And Local Government and write the review.

Provides a comprehensive theoretical and practical framework for informing budget decisions based on the efficiency and effectiveness of service delivery. The authors enliven the text with references to their original research and personal experiences with performance measurement, citizen satisfaction surveys, and financial management practices. This edition includes increased coverage of cost accounting procedures and of citizen participation in performance management.