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“Mastering Soft Skills – Essential Tools for Success” is a comprehensive guide designed to equip individuals with the critical interpersonal abilities needed to succeed in both personal and professional situations. Written by experts in personal development, this book highlights the core competencies that define successful interactions and relationships. The text covers a range of topics, including communication, teamwork, problem-solving, and emotional intelligence. Each chapter is thoughtfully structured, starting with a theoretical overview followed by practical exercises and real-life examples. This approach ensures that readers can easily understand and apply the concepts in a variety of scenarios. A special feature of the book is its focus on emotional intelligence. It provides detailed information on how to identify and manage one’s own emotions and understand and influence the emotions of others. This skill is increasingly being recognized as important in promoting effective leadership and collaboration in the modern workplace. Additionally, “Mastering Soft Skills” addresses the importance of adaptability and flexibility in today’s rapidly changing environment. It encourages readers to develop a growth mindset, which is essential for continuous learning and personal development. The book also emphasizes the importance of cultural awareness and sensitivity in a globalized world. By promoting an understanding of diverse perspectives, it helps individuals build more inclusive and harmonious relationships. “Mastering Soft Skills – Essential Tools for Success” is an invaluable resource for anyone who wants to enhance their interpersonal skills. Its blend of theory and practical application makes it suitable for students, professionals, and anyone committed to personal growth and success.
"The 12 soft skills that are covered in this book are industry and culture neutral. In whichever industry and country you may belong, they enable you to achieve extraordinary results in your personal life, career, and business."--Back cover.
"Mastering Soft Skills: Key Strategies for Professional and Personal Success" is an authoritative book that has been designed to equip individuals with the essential skills necessary to flourish in the globalised world of today. This book emphasises the critical importance of soft skills in attaining personal fulfilment and career advancement, while also transcending technical expertise. Through in-depth analysis and practical tips, readers will set out on a transformational path that will improve their ability to communicate, collaborate with others, resolve problems amicably, and develop their leadership potential. Every chapter is carefully designed to provide a balance between theoretical underpinnings and real-world applications, guaranteeing that ideas are not only comprehended but also incorporated into regular interpersonal and professional encounters. "Mastering Soft Skills" provides readers with the resources necessary to establish strong relationships, adjust to a variety of environments, and motivate others with genuine empathy and authenticity, utilising practical examples as well as engaging exercises. This book is a great tool for ongoing development, regardless of your experience level. It may help new graduates improve their interpersonal skills or seasoned professionals improve their leadership style. iv "Mastering Soft Skills" serves as a guiding light for those who are committed to obtaining enduring success in the contemporary world by fostering the development of effective communication, cooperation, and leadership. This is achieved through its comprehensive approach and dedication to excellence.
ABOUT LEADERSHIP MAKES THE DIFFERENCE BUT LEADERS MATTER The book “Leadership Makes the Difference but Leaders Matter” is a 367-page book written by Prof. Goski Alabi, one of Africa’s leading Full Professor in total quality management, and a scholar in leadership who serves on several public, corporate and international boards and committees. Prof. Goski is President of the African Council Distance Education (ACDE), Chair of the African Network for internationalization of Education (ANIE), Founder and Consulting President of Laweh University College, Founding Dean of the School of Graduate Studies University of the University of Professional Studies, Accra (UPSA), Member of the ISO Committee on Consumer Policy, four times national delegate to the World Health Assembly, Member of the National Codex Committee, a certified member of the Europe – Africa- Caribbean Liaison Committee (COLEACP) Inter Professional Association who served as a framework consultant to the EU-COLEACP for Good Company Practices on the Pesticides Initiative Program (PIP). She also consulted for the Ministry of Trade and Industry on the National Quality Awareness Project as a lead consultant. She has offered training and consultancy services on quality management and strategic planning to the Bank of Ghana, the Public Services Commission, the Architects Registration Council. of Ghana and the Ethiopian Institute of Architecture, Building Construction and City Development (EiABC). She also offered several other consultancy services to the Association of African Universities, (AAU), the African Union Commission, as well as the European Union Commission among a few to mention. Prof. Goski has also led and participated in several Work Bank, DFID and EU Commission Projects successfully. As a regulator, who worked with the Food and Drugs Administration (FDA) of Ghana she audited several organizations from micro-to multinational level and also audited several national and international public and private universities for the then National Accreditation Board and the African Union Commission’s Quality Rating Mechanism. Prof Goski was “The Lecturer”, Keynote speaker at the prestigious Oxford University’s Sir David Watson Memorial Lecture at the Human Welfare Conference (https://www.gtc.ox.ac.uk/news-and-events/events-series/human-welfare-conference/human-welfare-conference-2019/2019-david-watson-memorial-lecturer-professor-mrs-goski-alabi/). She is also author of the seminal book “Managing for Excellence in the 21st Century, the Total Quality Approach” which appeared in the New York Times in August 2017. Prof Goski has taught leadership at the Graduate level (Masters level) for 12 years and has condensed the knowledge and experiences gathered into the book, “Leadership Makes the Difference but leaders Matter”. The must-read book presents both practical and theoretical perspectives about how we can use leadership to create and deliver value for both the individual and common good in the twenty-first century. The book also challenges our thoughts about leadership to provide a key insight for today’s leaders. The aim of Leadership Makes the Difference but Leaders Matter is to bring us to question our held assumptions about leadership to improve our leadership skills. It shows striking differences between the concept of leader and leadership and argues that though leaders’ matter, leadership makes the difference in bringing about necessary and constructive change, which is the ultimate goal of leadership. Leadership Makes the Difference but Leaders Matter explains that being in a leader’ s position does not guarantee leadership, and that leadership itself is a concept of shared influence which begins not with influence but ideas and vision, and centers around communication and actions, with trust, power, influence, commitment and competence as core pillars. It also discusses trust and the sources of power as the main avenues for negotiating power in leadership. Are you driven to lead or driven to leadership? Leadership Makes the Difference but Leaders Matter is for Scholars, Practitioners, Governments and Trainers.
This groundbreaking book uses a comprehensive study of a novel Master of Education program to showcase how teachers can be engaged in authoritative equity‐based research, using comparative education theory, inquiry‐based pedagogy, and the UNESCO SDGs as powerful frameworks. By developing agency to advance culturally sustaining and humanizing practices, it demonstrates how teachers can promote equity in their classrooms and communities. The central premise of the program is that teachers must become comparative, global, and local action researchers to have agency in their practice and to become effective advocates for the cultural and learning needs of their students, especially those in disadvantaged contexts or “learning at the bottom of the pyramid.” By learning comparative framing and social science methods, reviewing the literature to select verifiable educational research, and developing and implementing a plan for action research, this book offers new ideas for how teachers can effectively respond to recent UNESCO calls to reimagine and create promising futures locally. By providing formative and summative evidence of culturally and socially transformative learning, and showcasing how teacher educators can engage teachers in authoritative justice‐inquiry‐based research, this book will appeal to scholars, faculty, and researchers of comparative education and teacher education, and development.
Get an edge in the job market and develop the soft skills - the personal qualities, habits, attitudes, and social graces needed to work successfully with anyone, anywhere. Job Readiness for Health Professionals, Soft Skills Strategies for Success, 2nd Edition provides a unique tool for soft skill programming to help graduates succeed on the job as effective, engaged, and high-functioning employees. This handy resource uses an 8th grade reading level and a consistent, easy-to-follow modular format to guide you through the essential entry-level soft skills like how to dress, speak, and collaborate in the healthcare setting. With two new chapters, new Video Case vignettes, and 48 soft skills and behavioral competencies, it gives you the tools you need to join the healthcare workforce. Behavioral objectives provided for mastering each skill. Worktext format with journaling activities and multiple self-reflection activities offers valuable review exercises. Critical thinking exercises woven throughout skills include multidisciplinary scenarios from the field. What If? boxes feature short scenarios that encourage you to think about how you would handle a situation in the workplace. Case studies throughout use fictional vignettes to illustrate the issues involved with the specific skills. Down a Dark Road vignettes depict what can go terribly wrong when a skill is ignored or not mastered. Experiential Exercises are actions or experiments that you can perform on your own to gain a deeper appreciation for the skill. Cross Currents with Other Skills ties together and cross-references related skills, pointing out the synergies and connections between them. NEW! Highly anticipated Finding Your First Job chapter highlights competencies that you need to consider and prepare for when starting your job search, beginning a career in the health professions, writing your resume, and interviewing. NEW! Video Case vignettes with assessment and implementation tools on interview skills, active listening, dealing with others, problem solving and decision making, communication, presenting yourself for the workforce, working as a team, dealing with authority, and enhancing your promotability provide a multimedia component with real-life workplace scenarios for your review. NEW! Being a Student chapter covers competencies where students often struggle, including: taking meaningful notes, remaining calm and confident during assessments, and successfully preparing for practicum interviews. NEW! New content on financial literacy, including managing finances and paying back students loans, covers the impact financial decisions have on your life - both personally and as you look for a job.
Mastering the Art of Soft Skills For a Successful Career” is your ultimate guide to personal and professional transformation in today's fast-paced world. Authored by esteemed experts in the field of personal development, this comprehensive handbook is designed to equip you with the essential soft skills required to excel in various facets of life. In an era where exceptional soft skills are the key to success, this book offers invaluable insights and practical techniques that can be applied to communication, leadership, teamwork, emotional intelligence, and more. It's not just a book; it's your roadmap to becoming the best version of yourself, regardless of whether you're a student, a professional, or someone striving to enrich personal relationships. ""Mastering the Art of Soft Skills For a Successful Career"" is your comprehensive handbook, empowering you to master the art of soft skills and enabling your success in all areas of life. Invest in yourself, embark on a journey of self-discovery, and watch as your future self thrives. Your path to personal and professional excellence begins here. The book is composed of 17 chapters, each focusing on a specific topic: • Chapter 1: Introduction • Chapter 2: Soft skills and hard skills • Chapter 3: Communication skills • Chapter 4: Verbal communication • Chapter 5: Non-verbal communication • Chapter 6: Time Management • Chapter 7: Team Building • Chapter 8: Resume Writing and Job Application • Chapter 9: Group Discussions • Chapter 10: Personal Interviews • Chapter 11: Emotional Intelligence • Chapter 12: Courtesy and habits • Chapter 13: Self-image management • Chapter 14: Making Online Presence • Chapter 15: The Art of promoting yourself • Chapter 16: Build a Career: Learning Soft skills training • Chapter 17: Strategies for Introverts to enhance Interpersonal Skills
A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.
Unlock the secrets to sales success with "Sales Terminology and Mastery: Essential Skills and Techniques for Success". This sales book is designed to equip sales professionals with the critical sales terminology, skills, and techniques needed to excel in today's competitive market. Sales manager, sales executive , and sales representative terminology Mastery is the ultimate resource for understanding the language of sales and mastering the techniques that lead to success. Equip yourself with the knowledge and skills to stand out in the competitive world of sales and achieve your professional goals. This sales terms book equips you with the knowledge to enhance your sales performance and advance your career. Ideal for both newcomers and seasoned professionals.