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Success of any negotiation depends on the team skills. This book contains valuable information, ideas, and techniques for individuals who take part in high-stakes negotiations in both leading and supporting roles. Mastering High-Stakes Negotiations is a valuable resource for growth minded buyers and sellers to learn soft and hard concepts.
Learn how to master the art of convincing others in any business situation—with insider tips from a former FBI hostage negotiator and a top DC publicist From CEOs communicating with board members to managers negotiating salary increases and entrepreneurs looking to raise capital, it's impossible to overstate the role of persuasion in making your personal and professional goals a reality. The ability to convince others—respectfully and effectively—is one of the most important skills you can master, whatever your profession. In Convince Me, you'll find eye-opening, behind-the-scenes details revealing how some of the best in the business ply their trade. Inside, you'll discover how to: Adapt Forensic ListeningTM techniques to your needs Understand "unstated narratives" and employ de-escalation techniques Become a master at generating enthusiasm Read people effectively and spot attempts at manipulation Walk through the type of story arc negotiators use to gain a hostage taker's trust And more! Delivering compelling, real-life stories that give you an inside look at the kinds of techniques and strategies that prove effective in high-risk situations, former FBI hostage negotiator Chip Massey and top DC publicist Adele Gambardella show you how these tactics can be used in any business situation you'll face. You'll find fascinating tips on how a hostage negotiator reads people, rooms, and situations at a glance and gain insights from the neuroscience of convincing. Armed with useful, ready-to-use strategies and insightful advice as to how, when, and with whom each tool can best be used, you'll finish Convince Me feeling more capable and confident about your own powers of convincing others.
Praise for Mastering the Complex Sale "Jeff Thull's process plays a key role in helping companies and their customers cross the chasm with disruptive innovations and succeed with game-changing initiatives." —Geoffrey A. Moore, author of Crossing the Chasm and Dealing with Darwin "This is the first book that lays out a solid method for selling cross-company, cross-border, even cross-culturally where you have multiple decision makers with multiple agendas. This is far more than a 'selling process'—it is a survival guide—a truly outstanding approach to bringing all the pieces of the puzzle together." —Ed Daniels, EVP, Shell Global Solutions Downstream, President, CRI/Criterion, Inc. "Mastering the Complex Sale brilliantly sets up value from the customer's perspective. A must-read for all those who are managing multinational business teams in a complex and highly competitive environment." —Samik Mukherjee, Vice President, Onshore Business, Technip "Customers need to know the value they will receive and how they will receive it. Thull's insights into the complex sale and how to clarify and quantify this value are remarkable—Mastering the Complex Sale will be required reading for years to come!" —Lee Tschanz, Vice President, North American Sales, Rockwell Automation "Jeff Thull is winning the war against commoditization. In his world, value trumps price and commoditization isn't a given, it's a choice. This is a proven alternative to the price-driven sale. We've spoken to his clients. This stuff really works, folks." —Dave Stein, CEO and Founder, ES Research Group, Inc. "Our business depends on delivering breakthrough thinking to our executive clients. Jeff Thull has significantly redefined sales and marketing strategies that clearly connect to our global audience. Read it, act on it, and take your results to exceptional levels." —Sven Kroneberg, President, Seminarium Internacional "Jeff's main thesis—that professional customer guidance is the key to success—rings true in every global market today. Mastering the Complex Sale is the essential read for any organization looking to transform their business for long-term, value-driven growth." —Jon T. Lindekugel, President, 3M Health Information Systems, Inc. "Jeff Thull has re-engineered the conventional sales process to create predictable and profitable growth in today's competitive marketplace. It's no longer about selling; it's about guiding quality decisions and creating collaborative value. This is one of those rare books that will make a difference." —Carol Pudnos, Executive director, Healthcare Industry, Dow Corning Corporation
Ever since he wrote The Art of the Deal, Trump has been the world’s most famous negotiator—even though he didn’t reveal his actual deal-making secrets. Now, George Ross explains the tactics that too Trump to the top and how you can use those same tactics and strategies in your daily negotiations. A practical, real-world negotiation playbook, this is the ultimate guide for anyone who wants to negotiate like a proven winner.
In "The Master of Negotiation: Strategies for Winning in Any Situation or Any Deal," embark on a transformative journey to become a skilled negotiator. This book is a comprehensive guide that delves into the art and science of negotiation, offering valuable insights and practical techniques to navigate various scenarios successfully. From understanding the psychology of negotiation to mastering communication and problem-solving, each chapter equips you with the tools to excel in any negotiation context. Whether you're negotiating in business, personal relationships, or high-stakes situations, this book empowers you to embrace negotiation as a lifelong skill and achieve mutually beneficial outcomes. Unleash your negotiation potential and embark on a path of continuous growth and success as a master negotiator.
Mastering Business Negotiation is a handy resource for any leader or manager who needs practical strategies and ideas when conducting business negotiations. Grounded in solid research, the authors - experts in the field of business negotiation - reduce the huge volume of available information into an accessible handbook for busy executives who need to prepare for everyday negotiations as well as for more demanding and complex negotiation situations. Mastering Business Negotiation offers down-to-earth advice for learning to play the negotiation game and shows how to: Understand the game so you can better control what happens Predict the sequence of negotiation activities and move from disagreement toward agreement Identify the strategies and tactics of other players in the game. Apply the rules of the game - the "do's and don'ts" that will ultimately lead to success
In the dynamic and interconnected world we live in, negotiation has become an essential skill for achieving success in various aspects of life. Whether you're a business professional, a diplomat, a lawyer, or even an everyday individual navigating personal relationships, the ability to negotiate effectively can significantly impact your outcomes. In "Mastering the Art of Negotiation: Strategies for Success," acclaimed negotiation expert and author delve into the fascinating realm of negotiation, providing readers with invaluable insights and practical techniques to enhance their negotiation skills and achieve optimal results. Drawing from extensive research, real-world case studies, and personal experiences, this book offers a comprehensive guide that covers all facets of negotiation, from preparation to execution. Readers will learn how to: Understand the fundamentals of negotiation: Explore the underlying principles and theories that form the foundation of successful negotiation. Gain an understanding of the various negotiation styles and approaches and learn how to adapt them to different scenarios. Prepare strategically: Discover the importance of thorough preparation and learn how to analyze the interests, needs, and motivations of all parties involved. Develop effective strategies to set objectives, identify potential barriers, and craft compelling arguments. Build rapport and communicate effectively: Master the art of active listening, empathy, and non-verbal communication to establish trust and foster positive relationships with counterparts. Learn how to articulate your ideas persuasively and negotiate collaboratively. Overcome challenges and resolve conflicts: Explore techniques for managing conflicts, handling difficult personalities, and finding creative solutions that satisfy the interests of all parties. Gain insights into managing emotions and maintaining composure during high-stakes negotiations. Negotiate in different contexts: Explore the unique challenges and considerations in negotiating across various domains, including business, legal, international diplomacy, and personal relationships. Discover strategies for negotiating deals, resolving disputes, and managing complex negotiations. Close deals and achieve win-win outcomes: Learn effective closing techniques and how to secure agreements that maximize value for all parties involved. Understand the importance of building long-term relationships and maintaining integrity throughout the negotiation process.
Sharks are not evil. But they're single-minded and very, very hungry. On land, they take the form of bosses, businesspeople, colleagues, family, and sociopathic neighbors. In the world of former governor of New Mexico and US ambassador to the United Nations Bill Richardson, they have taken the form of the most powerful people in the world. He's engaged in high-stakes, face-to-face negotiations with Castro, Saddam, the Taliban, two generations of North Korean leadership, and many more of the world's most infamous dictators—and done it so well he was known as the "Undersecretary of Thugs" while with the Clinton administration. Now the 5-time Nobel Peace Prize nominee tells these stories—from Washington, DC, to the Middle East to Pyongyang—in all their intense and sometimes absurd glory. How to Sweet-Talk a Shark is a rare, candid, and entertaining glimpse into an insider's world of high-stakes negotiation—showing Richardson's successes and failures in some of the world's least friendly places. Meanwhile, readers get frank lessons in the art of negotiation: how to prepare, how to size up your opponent, how to understand the nature of power in a standoff, how to give up only what is necessary while getting what you want, and many other strategies Richardson has mastered through at-the-table experience—and from working with other master negotiators like Presidents Obama and Clinton, and Nelson Mandela. These are takeaways that anyone can use to negotiate with the power brokers, dealmakers, and, yes, the hungry sharks in their own lives.
In today's competitive business landscape, trustworthiness and credibility are paramount to achieving successful negotiations and long-term success. "The Art of Influence" is a comprehensive guide that equips you with the essential strategies and practices to build a strong reputation and establish yourself as a trusted and credible negotiator. Whether you are a seasoned professional or just starting your journey in sales and negotiation, this book offers invaluable insights into ethical conduct, maintaining integrity, and fostering meaningful relationships. From understanding the power of trust in negotiations to mastering effective communication and active listening, you'll learn how to navigate complex scenarios with confidence and professionalism. Inside, you'll discover: The importance of ethical behavior and integrity in negotiations Strategies for building trust and credibility with customers and partners Techniques for effective communication and active listening to understand customer needs The art of crafting persuasive messages and using language to influence decisions Winning strategies for overcoming objections and handling rejections gracefully Key principles of empathy and understanding customer needs to nurture long-term relationships Techniques for establishing rapport and creating genuine connections with customers Proven strategies for resolving conflicts and finding common ground Expert advice on maintaining customer loyalty and satisfaction through exceptional customer service Practical tips for handling difficult negotiations and demanding customers with confidence Strategies for negotiating in high-stakes or complex scenarios with integrity And much more! "The Art of Influence" provides you with a roadmap to navigate the intricacies of sales and negotiation while upholding ethical principles. Each chapter is filled with practical examples and actionable strategies that you can immediately apply to your negotiations. Whether you're a sales professional, business owner, or aspiring negotiator, this book is your comprehensive guide to building trust, credibility, and long-term success in the competitive world of negotiations. Unlock the secrets to ethical conduct, establish yourself as a trusted negotiator, and achieve mutually beneficial outcomes with "The Art of Influence." Scroll up, click the "Add to Cart" button, and start your journey toward becoming a trusted and successful negotiator today.
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.