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Invaluable etiquette guidelines for today's business professionals. Now that technology is changing the way people do business, proper manners and etiquette have become more important than ever. In this comprehensive guide to mastering everything from professional relationships and correspondence to business attire and luncheons, the author demonstrates that interpersonal skills are as crucial to success as are innovative products and services. Covering topics including business handshakes, telephone courtesy, electronic etiquette, office manners, gift-giving in the office, and international business, the author offers hundreds of useful, practical suggestions for the veteran business professional and novice alike.
Manly Manners: Lifestyle & Modern Etiquette for the Young Man of the 21st Century is the first volume of a three-volume treatise on modern mens manners by fashion designer, lawyer, former senator Wayne James. Elegant, sophisticated, and immensely informativeyet edgy, sexy, witty, and even irreverent at timesthe trilogy is poised to become the definitive lifestyle guide for the modern man. Is there a difference in the way one holds a glass of red wine versus a glass of white? How should a young man conduct himself in a gay sauna? What are the rules for Shopping While Ethnic? Ever heard of a tabarro? How does a gentleman correctly wear one? What should a young man do (and not do) if detained by law enforcement officers? And whats the best way to survive prisonunraped? How should a gentleman comport himself when invited to coffee in Ethiopia or a funeral in Japan? Is there gloryhole etiquette? Who enters a revolving door first: The man or the woman? What about when entering and exiting restaurants? How should transgender people conduct themselves in gender-specific public restrooms? Ladies are taught how to sit, stand, and walk correctly. But whats the comportment for their male counterparts? Is there a way to politely suggest an enema to a sex-partner before engaging in anal sex? And what are the new and emerging rules for planning a same-sex wedding? How should a corn-fed, red-blooded, young man apologize to his tellak for getting a raging erection while being massaged on the gbektasi? Roll over and play dead? When conducting business in China or in the Arab World, what are the faux pas that can kill a multi-million-dollar deal? Is there a difference between a blazer and a sport coat? And whats the history of penny loafers or mens underwear? Such topics, and many moresome as mundane as how to correctly use a bidet, others as arcane as how to conduct oneself during an Audience with the popeare addressed in the more than 800 pages of Manly Manners: Lifestyle & Modern Etiquette for the Young Man of the 21st Century. Manners is a mans job; and Manly Manners is the new manual.
Reprint of the original, first published in 1840.
If you could drastically increase the value of each customer’s visit to your Spa, Salon or Health Club by 60% or more...(Yes, certainly more!), how would that impact your business's profitability? To be brutally honest, sadly, most spas, salons or health clubs LOSE that amount every time a customer walks out of their door! Salon Marketing has changed considerably over the last few years and so businesses need to embrace these changes to improve the way they sell to their clients without being 'in fear' of doing so. Besides the regular services & facilities offered, retail sales is now viewed as a significant source of additional revenue for salons and spas; and when successfully done, the profit from retail sales can even pay for the rent of your premises and part of the consumables. This book: "Spa, Salon & Health Club Selling Skills" is therefore is a must have for anyone in the spa/ beauty salon/ health club & similar businesses on how to take the business further by Selling: 1. Yourselves (Customers go by what they see in you first- the way you carry & conduct yourself. 2. Your Services. 3. Retailing your Products. 4. Projecting the Right Salon Image. It covers in detail, each step required for the Sales & Customer Service Process- the skills sets, behavior & attitude, and is aimed at all therapists, beauticians, receptionists, retail sales, customer service & shop floor staff, supervisors/team leaders & their managers, who are keen on creating a memorable experience that is enjoyable by encouraging customers to return again! Potential profits could be walking out of the door every single day! Can your salon/ spa business afford this to be happening? Increase Sales in Your Spa/ Salon Today! Here's what some of our Participants have to say after attending our session on: ‘Professional Selling Skills for SPA’s, Salons and Health Clubs’ "Very interesting....One of the best I have had in my life. After the training, I was clear about the objectives of selling in my spa....." "It built our creativity to work in teams with open minds...Learnt a lot on up/ cross-selling, handling complaints politely & how to translate to profits! Awesome, Interesting!" "Very useful information....the way to handle my Guests...very useful for my future...." "I liked the fact that the Trainer was able to keep the attention & interest of the participants at ALL times...A lot of useful information!!! Forced us to think by ourselves" "Excellent Training!" "Clear, great information-loved the exercises, examples...I gained enough & valuable information- Gerard, A great Trainer!!!" "Helped me greatly on my self-confidence, handling complaints & being customer focused!" "Every part clearly understood...Gained extensive knowledge in selling, up-selling, cross-selling our services...Changed my personal attitude!!! Thanks a lot...”