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The contribution of human performance to the occurrence of significant events and consequently to overall performance improvement in the nuclear field has been well documented. Nuclear industry experience shows that within nuclear power plants, 80% of significant events can be attributed to human error. Monitoring and continually improving human performance has now become one of the key challenges in the management of human resources for a nuclear facility. This publication provides practical guidance in this area and will assist Member States to review and improve the systems and process for improving human performance as a major contribution to sustaining and improving the performance of nuclear facilities.
Training is an important tool to achieve and maintain the required competence of personnel working in nuclear facilities. Effective training and qualification of personnel are necessary for the achievement of high safety and efficiency standards in nuclear facility performance. Training and qualification combined is a key feature of the integrated management systems of nuclear facilities. It is these considerations that led to this publication which consolidates the experience gained worldwide using the systematic approach to training (SAT) for nuclear facility personnel. It provides a basis for establishing and sustaining the quality and reliability of training and qualification for all main categories of nuclear facility personnel. SAT has proved its effectiveness in nuclear and other safety critical industries over decades and is recognized as the best international practice in nuclear training. The publication details the processes and methodology, presents good practices and offers recommendations from the experts in the field on the entire set of activities within the SAT–based training methodology and provides examples of SAT application. It builds on, and supersedes, guidance provided in an earlier IAEA publication (Technical Report Series 380, Nuclear Power Plant Personnel Training and its Evaluation: A Guidebook). A key feature of this publication is demonstrating how SAT–based training serves as one of the important processes in a nuclear facility management system and how it integrates with other processes.
This publication is primarily intended for human resource managers in the nuclear industry and gives practical guidance designed to help improve human performance in their organisations. While some of the good practice information is based upon the experience of nuclear facility operating organisations, most is drawn from initiatives in non-nuclear organisations and industries.
This book statistically confirms that complexity and changing technologies that affect the way operators interact within the systems of the nuclear facili-ties exacerbate the severity of incidents caused by human error and details the application of the systems engineering process to reduce human error given industries’ rapidly advancing technology. Technology, Human Performance, and Nuclear Facilities: A Systems Engineering Approach to Reduce Human Error provides a basic understand-ing of Human Error/ P erformance and its relation to industrial operations and advancing technologies incorporated into facilities. The book discusses the context surrounding the complexity of changing technologies at nuclear facili-ties and the potential worsening of problems caused by human error when technology advancements concerning operator interaction with control sys-tems are implemented. It presents how to reduce human error propensity given the incorporation of advanced technology and covers ways to reduce human error using the systems engineering process. Also offered are several concepts related to the operator’s involvement in the systems engineering process and the human performance integration with system operational requirements and system testing, evaluation, and validation, and the procedures and training development in the systems engineering process. This book presents empirical evidence for the importance of human performance management in the con-text of nuclear facilities and offers practical recommendations for the improve-ment of this function. Systems engineers, plant/ design engineers, the nuclear industry, plant operations management, and those involved in industrial and nuclear safety will find something of interest in this book.
Recent decades have seen a significant increase in the number of decommissioning projects undertaken globally. Decommissioning technologies have advanced, driven by innovations in digitization and robotics, and the Systematic Approach to Training (SAT) methodology is now being applied to the decommissioning phase of all types of nuclear facilities. This publication provides practical information and examples of good practices in training personnel for decommissioning activities, based on Member States’ experience, including guidance on the application of SAT methodology. The increasing use of digital and web-based tools to enhance competence development for implementation of decommissioning programmes is also discussed.
Human Factors in the Nuclear Industry: A Systemic Approach to Safety presents the latest research and studies of human factors in the nuclear industry. It models and highlights scientific and technological foundations before providing practical examples of applications within the nuclear facility of human performance at an individual, group, organization, and system level. Editors Dr. Teperi and Dr. Gotcheva supply concrete models, tools and techniques based on research to provide the reader with knowledge of how to facilitate and support human performance in this dynamic and fast moving safety critical field. Models and case studies are provided to add practical benefits for the reader to apply to their own projects, including user friendly state-of-the-art equipment, fluent work processes for information flow, functional control room resource management, and scope for competence and learning in the work place. This book will benefit nuclear researchers, safety experts, human factors professionals and power plant operators, as well as those with an interest in human factors outside of the nuclear field. Provides a comprehensive framework for human factors, considering not only the individual, but also the team, organizational and industrial levels Presents tried and tested tools and techniques based on research from the nuclear industry Includes models, examples and case studies of user-friendly equipment, fluent work processes and functional control room resource management
Today's dynamic organizations must achieve positive results in record time - a challenge that requires managers to avoid problems before they arise and to solve these issues quickly. Human Performance Improvement (HPI) is a powerful tool that can be used to help build intellectual capital, establish and maintain a 'high-performance workplace, enhance profitability, and encourage productivity' - as well as increase return on equity and improved safety. Written by a group of highly respected authors in the field, this book will show you how to:- - discover and analyze performance gaps - plan for future improvements in human performance - design and develop cost-effective interventions to close performance gaps.
Human error is a significant factor in the cause and/or complication of events that occur in the commercial nuclear industry. In recent years, great gains have been made using Human Performance (HU) tools focused on targeting individual behaviors. However, the cost of improving HU is growing and resistance to add yet another HU tool certainly exists, particularly for those tools that increase the paperwork for operations. Improvements in HU that are the result of leveraging existing technology, such as hand-held mobile technologies, have the potential to reduce human error in controlling system configurations, safety tag-outs, and other verifications. Operator rounds, valve line-up verifications, containment closure verifications, safety & equipment protection, and system tagging can be supported by field-deployable wireless technologies. These devices can also support the availability of critical component data in the main control room and other locations. This research pilot project reviewing wireless hand-held technology is part of the Light Water Reactor Sustainability Program (LWRSP), a research and development (R & D) program sponsored by the U.S. Department of Energy (DOE). The project is being performed in close collaboration with industry R & D programs to provide the technical foundations for licensing, and managing the long-term, safe, and economical operation of current nuclear power plants. The LWRSP vision is to develop technologies and other solutions that can improve the reliability, sustain the safety, and extend the life of the current nuclear reactor fleet.
This publication focuses on the challenges and their possible solutions in the areas of leadership, human performance and internal communication in a severe nuclear emergency. It presents a brief overview of some of the key concepts, especially how they relate to an organization's ability to successfully manage an emergency event. The target audience for this publication are those officials and senior managers dealing with emergency response in the operating organization, government, local authorities and the regulatory body. Those who have an influence on the style of leadership and personnel development and training that is applied in their organizations and who are involved in emergency preparedness and response will also benefit from this publication.
Human Factors Methods for Improving Performance in the Process Industries provides guidance for managers and plant engineering staff on specific, practical techniques and tools for addressing forty different human factors issues impacting process safety. Human factors incidents can result in injury and death, damage to the environment, fines, and business losses due to ruined batches, off-spec products, unplanned shutdowns, and other adverse effects. Prevention of these incidents increases productivity and profits. Complete with examples, case histories, techniques, and implementation methodologies, Human Factors Methods for Improving Performance in the Process Industries helps managers and engineering staff design and execute an efficient program. Organized for topical reference, the book includes: An overview on implementing a human factors program at the corporate level or the plant level, covering the business value, developing a program to meet specific needs, improving existing systems, roles and responsibilities, measures of performance, and more Summaries of forty different human factors relating to process safety, with a description of the tools, a practical example with graphics and visual aids, and additional resources Information on addressing the OSHA Process Safety Management (PSM) requirement for conducting human factors reviews in process hazard analyses (PHAs) A CD-ROM with a color version of the book Note: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.