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To achieve sustainable progress in workplace and societal functioning and development, it is essential to align perspectives for the management of health, safety and well-being. Employers are responsible for providing every individual with a working environment that is safe and does not harm their physical or mental health. However, the current state of the art indicates that approaches used to promote health, safety and well-being have not had the anticipated results. At the level of the enterprise it is widely understood and accepted by all stakeholders that employers share the responsibility of promoting and managing the health of their workers. Evidence indicates that most employers put in place procedures and measures to manage workers’ health and create healthy workplaces to meet legal requirements, as a response to requests by employees, as a need to improve company image/reputation, and to improve productivity. This highlights that in addition to legal requirements, the key drivers for companies also include the ethical and business case. While much has been written about role of legislation and the business case for promoting health, safety and well-being, not much is known about the ‘ethical case’ for promoting employment and working conditions. In this context, this book examines the potential of the link between responsible and sustainable workplace practices, human rights and worker health, safety and well-being and explores how complementary approaches can be used to promote employment and working conditions and sustainability at the organizational level. It offers a framework for aligning different approaches and perspectives to the promotion of workers’ health, safety and well-being and provides recommendations for introducing such an approach at the enterprise level.
The COVID-19 pandemic has changed the face of international and domestic tourism and sharply focused attention on the importance of tourist health, safety and wellbeing like never before. This book offers a unique perspective on the challenges facing the world’s largest service industry to protect and care for customers in a rapidly evolving environment where borders have closed, social distancing rules apply and personal hygiene has become a key focus in everyday life. Yet tourism is a very resilient industry and history shows there is always an immediate surge toward recovery after a crisis has passed. Humans want to travel and see the world. While we appreciate that the pandemic is far from over, already there are reports of pent-up demand for travel as restrictions ease at some destinations and borders begin to open. As we move hopefully toward the recovery phase and people begin to move around for business and pleasure, this book presents the reader with key information and insights in both traditional and emerging areas of tourist health, safety and wellbeing, recognising that the world is now shaped by this pandemic, bringing change, potentially enduring benefits and lasting legacies.
Based on the Management Standards, this new guide will help you, your employees and their representatives manage the issue sensibly and minimise the impact of work-related stress on your business. It might also help you improve how your organisation performs.
Despite many advances, 20 American workers die each day as a result of occupational injuries. And occupational safety and health (OSH) is becoming even more complex as workers move away from the long-term, fixed-site, employer relationship. This book looks at worker safety in the changing workplace and the challenge of ensuring a supply of top-notch OSH professionals. Recommendations are addressed to federal and state agencies, OSH organizations, educational institutions, employers, unions, and other stakeholders. The committee reviews trends in workforce demographics, the nature of work in the information age, globalization of work, and the revolution in health care deliveryâ€"exploring the implications for OSH education and training in the decade ahead. The core professions of OSH (occupational safety, industrial hygiene, and occupational medicine and nursing) and key related roles (employee assistance professional, ergonomist, and occupational health psychologist) are profiled-how many people are in the field, where they work, and what they do. The book reviews in detail the education, training, and education grants available to OSH professionals from public and private sources.
What if the next global crisis is a mental health pandemic? It is here now. One-third of Americans have shown signs of clinical anxiety or depression, and the current state of suffering globally has risen significantly. The mental health pandemic manifests everywhere, not least in your workplace. As organizations around the world face health and social crises, as well as economic uncertainty, acknowledging and improving wellbeing in your workplace is more critical than ever. Increasingly, leaders and managers must support mental health and cultivate resilience in employees — not just increase engagement and performance. Based on more than 100 million Gallup global interviews, Wellbeing at Work shows you how to do just that. Coauthored by Gallup’s CEO and its Chief Workplace Scientist, Wellbeing at Work explores the five key elements of wellbeing — career, social, financial, physical and community — and how organizations can help employees and teams thrive in those elements. The book also gives leaders ideas and action items to help employees use their innate talents and strengths to thrive in each of the wellbeing elements. And Wellbeing at Work introduces a metric to report a person’s best possible life: Gallup Net Thriving, which will become the “other stock price” for organizations. In a world where work and life are more blended than ever, maximizing employee wellbeing takes on greater urgency. Wellbeing at Work shows leaders how to create a thriving and resilient culture. If you and your leaders don’t change the world, who will? Wellbeing at Work includes a unique code to take the CliftonStrengths assessment, which reveals your top five strengths.
As governments throughout the world experience increasing fiscal challenges, the pressures on public sectors to streamline services and harness technological advances is unprecedented. Many have undergone huge budgetary cuts as a result, but what are the effects of this intense organisational change on such a large and varied workforce? And how can managers within the public sector meet the challenge of delivering services whilst maintaining the health and wellbeing of staff tasked with carrying out the work? Managing Health and WellBeing in the Public Sector: A Guide to Best Practice is the ideal companion to any manager in these challenging times. Exploring the realities of working in the public sector, and those factors which can add meaning and purpose to working life, the book provides managers with a practical toolkit for creating the best working environment, as well as nurturing resilience and motivation within their staff. Written by two authors with a lifetime of experience in the field, the book also examines why promoting occupational health and wellbeing is beneficial to organizations, drawing on a wealth of international research to support this argument. It concludes with a series of case studies in which an international range of public sector managers discuss initiatives they have implemented, and how successful they have been. This is the ideal companion for any manager working in the public sector. It will also be instructive reading for students or researchers of occupational or organizational psychology, as well as HRM.
This volume delineates the ways in which key areas of healthcare, well-being, patient safety and organisational change overlap with and contribute to unhealthy workplaces for healthcare professionals. There is a growing realisation within healthcare that healthcare worker well-being, patient outcomes and organisational change are symbiotically linked. Burnout and stress in healthcare workers and toxic organisational cultures can lead to a cycle of patient neglect, medical errors, sub-optimal care and further stress. This topical volume therefore outlines the ways in which worker well-being, patient outcomes and organisational change can be aligned to contribute to a healthy workplace and therefore better medical care. The volume includes an array of authors from different disciplines including primary care, clinical medicine, psychology, sociology, management, clinical governance, health policy and health services research. It succeeds in integrating different voices and reaches meaningful conclusions to address the challenges facing the healthcare workforce.
This Handbook presents opportunities, best practices, and case studies backed by cutting edge research on the drivers of continuous improvement of health, safety, and wellbeing in the architecture, engineering, construction, and facility management sector. The book consists of 23 chapters with six themes covering: ● Drivers of the business case for healthier and safer construction ● Opportunities and drivers of digital technologies for improving health and safety ● Drivers of human factors for improving health and safety ● Drivers of safer design and procurement ● Drivers of better health and wellbeing for construction. ● Opportunities for driving equality and inclusivity for safer construction. The book will be beneficial to academics, undergraduate and postgraduate (research and taught) students, professional institutions (such as the Institution of Occupational Safety and Health), health and safety professionals (health and safety officers, consultants and managers), occupational health professionals, mental health and wellbeing professionals, construction managers, architects, project professionals, engineers (design, construction, project, site, electrical, mechanical, civil, building services, and structural), facilities managers, quantity surveyors, and site managers. The aim of the book is to provide critical perspectives alongside evidence based practical examples of success stories, that should inspire readers and engender continuous improvement in health, safety, and wellbeing in the construction industry.
Building on the revolutionary Institute of Medicine reports To Err is Human and Crossing the Quality Chasm, Keeping Patients Safe lays out guidelines for improving patient safety by changing nurses' working conditions and demands. Licensed nurses and unlicensed nursing assistants are critical participants in our national effort to protect patients from health care errors. The nature of the activities nurses typically perform â€" monitoring patients, educating home caretakers, performing treatments, and rescuing patients who are in crisis â€" provides an indispensable resource in detecting and remedying error-producing defects in the U.S. health care system. During the past two decades, substantial changes have been made in the organization and delivery of health care â€" and consequently in the job description and work environment of nurses. As patients are increasingly cared for as outpatients, nurses in hospitals and nursing homes deal with greater severity of illness. Problems in management practices, employee deployment, work and workspace design, and the basic safety culture of health care organizations place patients at further risk. This newest edition in the groundbreaking Institute of Medicine Quality Chasm series discusses the key aspects of the work environment for nurses and reviews the potential improvements in working conditions that are likely to have an impact on patient safety.
The book considers what makes an excellent face-to-face health and safety contact in the workplace, and why these contacts are a fundamental building block of any strong, caring, and empowering workplace culture. It stresses the vital importance of inquiry, empathy, and analysis in understanding what employees need to mitigate risk factors around safety and mental health. This revised and updated edition includes empowering methodologies that directly address mental health and well-being issues and the challenges organisations face in a post COVID19 era. The reader will gain an understanding of the day-to-day mechanisms of why "culture is king" and how everyone contributes every-day to this truism. This book covers how interactions regarding leadership and teamwork directly lead to the amount of human error and fallibility an organisation can expect to need to manage, and how taking proactive, analytical, and empowering approaches to safety and health is key to identifying and mitigating risks. Talking Health, Safety and Wellbeing explains why it is so important to talk about health and safety issues proactively. Written in an accessible and engaging manner, this book is an ideal read for any frontline supervisor, HR manager, mental health first aider, safety rep, or company director.