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Managing for Results

Michael J. Curro

Published: 1998-06

Total Pages: 48

Documents the widespread existence of mission fragmentation (circumstances in which more than one Fed. agency or bureau is involved in the same broad area of national need) & program overlap from both the broad perspective of Fed. missions & from the more specific viewpoint of individual Fed. programs. Includes an annotated bibliography in: agriculture; commerce & housing credit; community & regional development; education, training, employ. & social services; gen'l. science, space, & technology; gen'l. gov't.; health; income security; internat. affairs; law enforce.; & natural resources & environment.

Using Performance Information to Facilitate Decisionmaking in Transportation Logistics

James Shuler

Published: 2009-09-08

Total Pages: 374

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This book assesses whether, and to what extent, senior logistics executives use performance information when making logistics-related decisions. The research examines the performance management and measurement systems and processes within three major government organizations; determines what conditions, if any, affect logistics processes and how the organizations measure them; and explores whether senior officials use this information in their decisionmaking. Case studies were conducted on the United States Department of Defense (DOD), the United States Postal Service (USPS), and the United States Department of Energy (DOE). Based on 12 critical practices that the United Stated General Accounting Office has identified for federal agencies to use in assessing compliance with the Government Performance and Results Act of 1993 (GPRA), 28 evaluation factors were used to assess the use of performance information at four logistical levels within each agency.