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Since organizations and industries are the catalysts for sustainable development, managing organizations and industries along with resource protection dilemmas is critical for developing countries. This volume brings together contributions from experts and new researchers on managerial dilemmas in developing countries, and is divided into five parts: namely, organizational development; human resource management; consumer behaviour; finance; and tourism and hospitality. The chapters in the first section provide empirical insights into e-learning systems, information systems for decision-making processes, business reengineering, and performance efficiency. The second part explores the role of human resource, organization downsizing, work-life balance, fair treatment and a good working environment, job satisfaction and job stress, the big five personality traits, and psychological contract and employment. The next section investigates bank interest rates, insurance policies, organic foods in consumer behaviour, and a marketing value chain analysis of cinnamon. Studies of the effect of financial development, foreign direct investment on economic and endogenous growth, and the effect of institutional excellence and information efficiency on stock market development make up the fourth part of the book. The fifth section then embraces studies of the impact of tourist guides on tourist satisfaction, the behavioural characteristics of solo female travellers, community participation in tourism, and the unplanned development of tourism.
In the midst of the most severe recession for 80 years there is little need to argue that organizations are beset by dilemmas and paradoxes. Confidence in prevailing business models and in the underlying assumptions underpinning business decisions over many decades has now been shaken. But it is not enough to rail against arrogance and greed. Within their own (flawed) assumptions bankers and corporate leaders were acting rationally. A major reason for the failure to anticipate and warn is that observers of organizations usually tend to view organizations in terms similar to those employed by the people who run them: as rational, sensible and objective, whereas, in fact, they are usually confused and confusing, paradoxical and contradictory entities. Paradox is at the heart of how organizations work (or don’t work) yet the phenomenon has been strangely unstudied. In an age of crisis and uncertainty, dilemmas and paradoxes are especially evident and prevalent. The fascination and the promise of paradox is that there is also a sense that there is a hidden truth entwined within the opposites. This we contend is a challenge for leaders. The ultimate responsibility of leadership is to make sense of these and to handle them in a competent manner. This demands a new mode of leadership. The management of dilemma and paradox it is contended, the essence of leadership today. Paradoxical forces provide a dynamism which, although often experienced as potentially threatening, discomforting and negative can also be exciting, promising and positive. "The assumption that organizations are rational entities is challenged every day in the work environment by a rich reality of asymmetries between conflicting forces, complexity, hidden intentions and paradoxes. Anyone wanting to understand the real forces that govern organizations should read this book. A must read for modern leaders who have the intellectual honesty to lead organisations with open eyes and not with the over simplifications and clichés of the past"--Giovanni Ghisetti, Director Business Transformation, Coca Cola Enterprises Europe "Storey and Salaman’s description of the paradoxes which characterise leadership today is hauntingly accurate. Their intelligent optimism that those dilemmas can be met is as encouraging as it is challenging for those of us who have to do just that. Having read the insights in this book I now understand how their business advice was always so pertinent".--Andy Street, Managing Director of John Lewis
Published in 1998, this work brings together 17 individual papers written by academics, practioners and consultants who have dealt with human resource issues in various contexts and developing countries. It covers management, education and training and through these addresses ethnic and gender issues, financial markets in transition economies and agricultural development. Countries featuring in the studies include Bangladesh, Ghana, Pakistan, and Costa Rica - and the authors draw on their own experiences in these countries.
The Top 50 Management Dilemmas provides help on the most common hurdles that managers face. It will help you understand every situation better so you know exactly what to do, fast. Whatever your challenge – an individual, your team, external clients, conflict, change or power – you’ll discover how to: Get things done quicker, better and right – quickly understand what you need to do to get the best results Develop stronger relationships – get the best from others, manage your team better and transform your dealings with clients Build your problem-solving toolkit – avoid getting stuck and develop a powerful set of skills Boost your reputation - be known as an adaptable, flexible and forward-thinking manager who always delivers The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
The book examines the international, cross-cultural environment faced by international firms, detailing how this environment affects behavior at both the individual and organizational levels. Fully updated to incorporate the latest research in the field, Punnett has also invested in several new features that will make this book even more appealing to students and instructors: Expanded and new coverage of several key topics, including diversity, multi-cultural teams, virtual teams, global careers, global talent management, global value chains, ethics, and millennials. New pedagogy—learning objectives, chapter summaries, lessons learned, cases, mini-cases, and discussion questions—to help students consolidate learning and encourage critical thinking. Clearly written and concise, International Perspectives on Organizational Behavior helps students of international organizational behavior and cross-cultural management classes understand the many differences that managers face when operating cross-nationally, and provides them with practical tools to tackle these differences.
Now in its third edition, Encyclopedia of Public Administration and Public Policy remains the definitive source for article-length presentations spanning the fields of public administration and public policy. It includes entries for: Budgeting Bureaucracy Conflict resolution Countries and regions Court administration Gender issues Health care Human resource management Law Local government Methods Organization Performance Policy areas Policy-making process Procurement State government Theories This revamped five-volume edition is a reconceptualization of the first edition by Jack Rabin. It incorporates over 225 new entries and over 100 revisions, including a range of contributions and updates from the renowned academic and practitioner leaders of today as well as the next generation of top scholars. The entries address topics in clear and coherent language and include references to additional sources for further study.
The global business world appears to be changing and there is an ever greater focus on developing countries. This change in the international business environment is not reflected in the range of management textbooks currently available, as most are written from a developed country perspective This book introduces and assesses the typical theories and management approaches that are popular in developed countries, from the perspective of managers in developing countries. A wide variety of countries, with many different environments and cultures are explored and the book covers key concepts, such as Economic development Planning and strategic management Operations management HRM Leadership With the added benefit of various pedagogical features and supplementary web materials, students taking classes requiring an understanding of management concepts will find Punnett’s book adds serious value. It could be used as core reading for a range of classes, including international business, management, development studies and managing in a developing country. Please click on the eResources tab for the supplementary web materials.
Here's an all-new presentation of the most powerful, thoroughly tested, and widely used tool ever designed for improving human effectiveness and developing sound leadership. For more than 25 years millions of people have been using the Grid framework to achieve optimum organizational and personal productivity. Built on the foundations of Blake and Mouton's best-selling management classic 'The Managerial Grid' (more than 2 million copies in print!) this new book employs dynamic literary action - characters, dialogue, storyline - to fuse Grid theory with workplace reality. It gives you a front row seat to observe, react to, and, therefore more clearly comprehend and successfully apply proven Grid solutions. You almost become a cast member in this 'management drama' as the employees of the company Celarmco interact with their colleagues, subordinates, and bosses. You witness the delicate dynamics of managerial and personal behavior as these characters project and respond to Grid styles that reflect various degrees of concern for performance and people. But make no mistake. This completely new version contains the same descriptions, definitions and explanations of the Grid framework that is improving human relations and increasing productivity in 37 corporations worldwide. Still covered are the major approaches for managing work and people (9,1; 1,9; 9,9; etc); solving conflict; handling organizational change; and developing strong leadership. If you are familiar with Grid concepts, the real-life scenarios in this book will give you fresh new insights into applying them. If this is your first exposure to the Grid, you will discover a valuable, effective system for better understanding 'what makes a person tick'. 'Leadership Dilemmas - Grid Solutions' is a classic management text for all the right reasons - it's sound, it's practical, it's understandable and widely applicable. It clearly shows that leadership and managerial excellence can be learned - and it shows how!
Managing international development and aid programs often relies on trial and error and flexibility. Practitioners need a mix of management theory and field practice to prepare them for work in other countries—transitional, developing, wealthier, and poorer alike. Filling an important gap in the literature for graduate students and practitioners in the public sector, private firms, contractors, and nonprofit organizations that manage development assistance projects, this is a guide to dealing with core issues likely to be faced in doing field work. International Development Management for Public and Nonprofit Organizations offers an accessible primer on the basics of managing and motivating people, teams, and organizations. It focuses on challenges and opportunities to managing in difficult cultures and contexts, including hostile political regimes. The book takes a deeper look at management in four sectors: public finance, urban transport, K–12 education, and natural resources and the environment. Presented throughout the book are 28 cases, designed to stimulate critical discussions, as well as five technical exercises to allow integration of theory and practice. This textbook is supplemented by slides for teaching along with a sample syllabus. It is addressed to current and future international aid managers, including those enrolled in international management and international development courses at the university level. Professional development organizations, such as contractors, nonprofits, and donors, will also find the book a useful addition to their training materials.