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Instant Wall Street Journal Bestseller! Congratulations, you're a manager! After you pop the champagne, accept the shiny new title, and step into this thrilling next chapter of your career, the truth descends like a fog: you don't really know what you're doing. That's exactly how Julie Zhuo felt when she became a rookie manager at the age of 25. She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations? Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager. The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including: * How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answers Whether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
"Time management for the 21st century"--Jacket.
Applying the methods and ideas espoused in his popular book Choice Theory, world-renowned psychiatrist and relationship expert Dr. William Glasser, along with his wife, Carleen, offers a practical guide to an enduring, satisfying, successful marriage. Eight Lessons for a Happier Marriage showcases eight real-life histories of troubled couples and presents simple, practical solutions to overcoming the pitfalls illustrated therein. Keeping love alive and strong is not as difficult as you think; let the Glassers and this indispensable book show you how!
The biblical principles found in The 7 Minute Spiritual Manager simplify spiritual management and increase spiritual reactions and reaction time when incorporated with the basic concepts of management. The book serves as a resource and an assessment tool. The seven-minute spiritual manager establishes a spiritually intuitive action plan for goals and objectives which lead to purpose; and decrees to the soul that as a result of spiritual practice (obedience), God will initiate and support thoughts and actions which will produce optimum outcomes in spite of obstacles and difficult situations. The spiritual manager strives for spiritual consistency and avoidance of flesh-laden distractions to close the time gap between events, thought for resolution, and spiritual reaction. The Bible, as the foundation of a spiritual action plan, serves as a resource for supporting and assessing progress towards godly purpose. The spiritual manager, unable to remove completely the burden of sin from worldly surroundings, empowers the soul to contradict the appeal of sin (wrong choices) to our weakest points. He or she invalidates and lessens sinful opportunities while maximizing spiritual production. The spiritual manager's ultimate goal then evolves from one of satisfying a temporary need, to attaining ongoing spiritual enlightenment and fulfillment.
Positioning is hot. Not only in the realm of consumer goods manufacturers, but also for other companies, institutions, governments and even individual persons. An explosion of good quality products on the market and targeted media and advertising campaigns has led to an increasing interest from organizations as to how to strategically position their brand. Up to now, only a few books on positioning were published. Positioning the Brand picks up the gauntlet with an approach based on two fundamental choices: Firstly, the book was written from the perspective of the brand manager, and has therefore been shaped as a practical roadmap. Secondly, this book advocates a new stance on positioning, teaching the reader to look from the inside-out, instead of adopting the usual outside-in methodology. This inside-out approach departs from an analysis of the corporate identity, enabling better fulfilment of external positioning, and ensuring internal support. This book is intended for (future) managers, marketing professionals and communication professionals responsible for the commercial success and reputation of a brand. The contents have a practical set-up, reinforced by engaging examples, and enable the reader to individually complete a positioning process.
Deals with philanthropy. This title includes major themes in which the tools of choice, endogeneity, and self-selection are employed such as: What increases or decreases charitable activity? and How do organizational and managerial issues affect the performance of non-profit organizations?
First published in 1998, readers of this volume will get a good overview of research into managerial work. They will learn about: what the researchers have studied; what methods have been used and the criticisms of the limitations of individual methods; the different concepts that have been developed; what has been learnt about managerial work and behaviour from these studies over the years; how this field of study has developed; the main criticisms made of the research; suggestions for future research and future developments. Studies of managerial work have a long history: the first major work was by Sune Carlson in Sweden in 1951 and studies have continued to the present day, mainly in the USA and the UK. The early studies sought to find out what managers actually did, as distinct from the generalized theories of the nature of managerial work. They were part of the new interest of social scientists in finding out what actually happened in organizations in opposition to the general theories that prevailed then. Articles cannot give a complete picture of the field studies that have been such a notable feature of this branch of research, because Carlson’s study, like many of the later ones, was published only as a book. However, they provide all the information that students and researchers need to understand the aim, methods and approaches used by researchers so far and a good guide to the varied possibilities for developing this area of study.
Test of English for International Communication.