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To succeed in today’s medical front office, you need a resource that will help you learn not only the principles of medical office administration but also how to apply your factual knowledge to the many complex scenarios that may arise in the medical office environment. Reflecting Brenda Potter’s first-hand experience as an active instructor, Medical Office Administration: A Worktext, 3rd Edition combines instruction and application to help you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job. It includes procedures to be used with Medisoft Version 18 which allows you to practice the day-to-day activities as if you were in an actual office setting. An optional upgrade package is available which includes a Medisoft Version 18 Demo CD (ISBN: 9780323279789). Engaging worktext format makes it easier to apply what you’ve learned to the real world, breaking up the content into manageable segments, and providing case studies, critical thinking exercises, role-playing exercises, and collaborative learning activities. Real-world examples apply important concepts to the medical office setting. A conversational writing style makes it easier to read and understand the material. HIPAA Hints ensure that you comply with HIPAA mandates. UNIQUE! The Diverse Community of Patients chapter addresses the important issue of cultural diversity. Procedure boxes offer step-by-step instructions on how to perform specific administrative tasks. Procedure checklists spell out the individual steps required to complete a full range of administrative procedures, and are based on CAAHEP competencies. Learning objectives show the key points that you are expected to learn in each chapter. NEW! Medisoft® v18 software allows you to practice common administrative tasks with real-world office management software. Medisoft sold separately. NEW! Coverage of ICD-10 coding prepares you for the October 2014 transition to ICD-10. UPDATED EHR coverage applies administrative concepts and procedures to their use within the Electronic Health Record. NEW electronic procedure checklists on the Evolve companion website measure how well you have mastered procedures.
Prepare for a successful career in medical assisting! Kinn’s The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder. Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step. Threaded case scenarios let you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations. Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately. Emergency Preparedness and Assisting with Medical Emergencies chapter prepares you to take action during crises and urgent situations. Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website. Patient education and legal and ethical issues are described in relation to the Medical Assistant's job. A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers. NEW! Charting examples within the procedures are highlighted for easier learning. UPDATED coverage of the Electronic Health Record ensures that you are familiar with the technology you'll use on the job.
- NEW and EXPANDED! New content on technology in the dental office, HIPAA, communication and social media, patient recall and retention, coding, and cross-medical billing. - NEW! Images throughout, with a focus on updates in technology. - UPDATED! Revised artwork throughout the text.