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The key themes and ideas in management, from A to Z and back again covered in 52 chapters. Aimed at anyone who is a line manager, project manager or who wants to learn more about management and leadership. From the author of Coaching from A to Z and Back Again, this is ideal for anyone who wants to develop the management skills - of themselves and their employees. Whether you are a line or project manager in an organisation or a student who wants to learn more about management and leadership, this book is perfect for you. Consisting of 52 short, accessible chapters from A to Z and back again, it combines discussion of key ideas, practical management tools and theoretical models. The topics discussed draw on the human and relationship aspects of management and cover the basics of emotional intelligence, self-awareness, leadership and change. Written in a clear and engaging format, this book provides you with a firm foundation in the theory and practice of management and encourages the development of self-management and leadership skills.
Written by an experienced coach, mentor and mediator, this book is perfect for developing your coaching skills by drawing on ideas, tools and models to help you engage in effective coaching conversations. It takes ideas from a variety of approaches to coaching and explores issues such as ethics, coaching as a line manager, boundaries and qualifications/accreditation. It summarises key ideas from the literature on management, leadership, psychology and personal effectiveness, as well as coaching. Written in 52 short accessible chapters from A to Z and back again, it is a clear and engaging guide that can be read from beginning to end, or dipped in to as appropriate. Critical questions throughout help the reader to reflect on their own knowledge and apply it to their work or studies. This book is ideal for students on coaching programmes, people working as a coach, consultants, learning and development practitioners, and managers at all levels from supervisor to director.
Published in previous editions as Relationship Selling, the latest edition of Mark Johnston and Greg Marshall’s Contemporary Selling: Building Relationships, Creating Value continues to set the standard for the most up-to-date and student-friendly selling textbook available anywhere today. The latest edition incorporates a new chapter on social media and technology-enabled selling, as well as a new chapter on selling globally. To support student engagement, the book also features: ‘Expert Advice’ chapter openers showing how each chapter’s sales concepts are applied in the real world In-chapter ‘Ethical Dilemmas’ that help students identify and handle effectively the numerous ethical issues that arise in selling Mini-cases to help students understand and apply the principles they have learned in the classroom Role-plays at the end of each chapter enabling students to learn by doing Special appendices on selling math and developing a professional sales proposal Video material available on the Companion Website, featuring new content with sales experts discussing best sales practices from a recent PBS special on selling produced by Chally Group Worldwide. Further resources for instructors and students are available at www.routledge.com/cw/johnston-9780415523509 .
An A to Z of all the essential concepts and models applied in business and management, from Balanced scorecard and the Boston matrix to Experience curve, Kaizen, McKinsey 's 7S model, Market analysis, Porter 's generic strategies, Relative cost position, Sustainable development to Yield management and Zero-based planning.A superb and comprehensive source of reference for professionals in all sectors of business and MBA students. Bengt Karl'f and Fredrik L'vingsson are successful consultants who have been determined to fill a need for an up to date and approachable A to Z of management concepts, ratios and models. Bengt Karlof is the author of several books published by Wiley.
The European Conference on Research Methodology for Business and Management Studies was established 19 years ago. This event has been held in countries across Europe, including Ireland, England, France, Malta, Portugal, Spain to mention only a few of the countries who have hosted it. The conference is generally attended by participants from more than 25 countries. The Electronic Journal of Business Research Methods (indexed by Scopus) publishes a special edition of the best papers presented at this conference. The conference once again played host to the Innovation in Teaching of Research Methodology Excellence Awards
This IBM® Redbooks® publication provides a documented deployment model for IBM GPFSTM in a cross-platform environment with IBM Power SystemsTM, Linux, and Windows servers. With IBM GPFS, customers can have a planned foundation for file systems management for cross-platform access solutions. This book examines the functional, integration, simplification, and usability changes with GPFS v3.4. It can help the technical teams provide file system management solutions and technical support with GPFS, based on Power Systems virtualized environments for cross-platform file systems management. The book provides answers to your complex file systems management requirements, helps you maximize file system availability, and provides expert-level documentation to transfer the how-to skills to the worldwide support teams. The audience for this book is the technical professional (IT consultants, technical support staff, IT architects, and IT specialists) who is responsible for providing file system management solutions and support for cross-platform environments that are based primarily on Power Systems.
InfoWorld is targeted to Senior IT professionals. Content is segmented into Channels and Topic Centers. InfoWorld also celebrates people, companies, and projects.