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Chaperones -- Domiciliary Visiting -- Locums and Risk -- Managing Patient Expectations -- Risk and Finance -- Getting to Grips with Communication -- Information Technology and Risk Management -- Reviewing the Practice -- Health and Safety 1 -- Health and Safety 2 -- Employment Issues and Risk -- Risk and the Media -- Clinical Governance -- Annex - Stop Press! -- Index -- Back Cover
What you really need to know about risk management, clinical governance, law and ethics... Now completely revised and updated Making Sense of Risk Management: a workbook for primary care breaks down complex issues and presents them in an easily comprehensible manner. Addressing current issues such as the new GP Contract and the rapid rise in litigation, this new edition takes on a more rigorous approach but maintains the same light-hearted style with more detailed and definitive guidance. The format makes use of tips, warnings, tables, exercises and think boxes providing an informative, interesting and engaging read. All primary care staff including General Practitioners, managers, nurses, health visitors, administrative staff and receptionists will find this book invaluable.
Traditional risk management programs focus on managing and mitigating harms - in other words, on avoiding failure. But survey after survey tell us this approach is not convincing executives and boards that risk management is helping them achieve their objectives. They see it as a compliance exercise: something they have to do rather than want to do. Norman Marks draws on his personal experience as an executive and builds on the thinking in his previous books, including World-Class Risk Management, Risk Management in Plain English, and Making Business Sense of Technology Risk, to explain how risk management should instead focus on achieving success. This book discusses how a consideration of what might happen can enable informed and intelligent decisions from the setting of objectives and corporate strategies through the daily execution of the business. Those decisions enable the appropriate taking of risk so that the organization has an acceptable likelihood of achieving its objectives. An assessment of risk management is recommended by a majority of corporate governance codes around the globe and required by the Standards of the Institute of Internal Auditors. The book includes a comprehensive maturity model that details the attributes of the highest level of maturity envisaged in this book, as well as management surveys that can be tailored for your organization. They can be used as the basis for an assessment by management, the risk officer, or the internal audit team.
The most practical and sensible way to implement ERM-while avoiding all of the classic mistakes Emphasizing an enterprise risk management approach that utilizes actual business data to estimate the probability and impact of key risks in an organization, Practical Enterprise Risk Management: A Business Process Approach boils this topic down to make it accessible to both line managers and high level executives alike. The key lessons involve basing risk estimates and prevention techniques on known quantities rather than subjective estimates, which many popular ERM methodologies consist of. Shows readers how to look at real results and actual business processes to get to the root cause of key risks Explains how to manage risks based on an understanding of the problem rather than best guess estimates Emphasizes a focus on potential outcomes from existing processes, as well as a look at actual outcomes over time Throughout, practical examples are included from various healthcare, manufacturing, and retail industries that demonstrate key concepts, implementation guidance to get started, as well as tables of risk indicators and metrics, physical structure diagrams, and graphs.
"Managing Risk in Sport and Recreation includes numerous forms, checklists, and documentation strategies as well as safety questionnaires for each of the sports covered. This lawyer-created toolkit will help you take the necessary steps to reduce injuries, decrease lawsuits, and pinpoint the strengths and weaknesses in your programs. All of the forms and checklists are also reproduced on a CD-ROM included with the book so you can easily access and use them when needed."--BOOK JACKET.
The ultimate guide to maximizing shareholder value through ERM The first book to introduce an emerging approach synthesizing ERM and value-based management, Corporate Value of Enterprise Risk Management clarifies ERM as a strategic business management approach that enhances strategic planning and other decision-making processes. A hot topic in the wake of a series of corporate scandals as well as the financial crisis Looks at ERM as a way to deliver on the promise of balancing risk and return A practical guide for corporate Chief Risk Officers (CROs) and other business professionals seeking to successfully implement ERM ERM is here to stay. Sharing his unique insights and experiences as a recognized global thought leader in this field, author Sim Segal offers world-class guidance on how your business can successfully implement ERM to protect and increase shareholder value.
Digital Risk Management is a subject filled with question marks---related to cybersecurity, it's a maze of obscure definitions, standards, compliance rules, and incrementally developed technologies to delight and confuse. Leaders have to integrate security into their teams and organizations to create an on-going learning environment. Without a coherent framework for putting it all together, it's easy to get lost in claims and jargon. This simple guide explains the big picture of how to assess vulnerabilities and risks and produce actionable policies, that meet external standards and compliance guidelines. It's aimed at anyone who seeks answers to these questions. Without technicalities, it explains the concepts to develop readers' intuitions about the challenges and the threats faced by security planners and reluctant participants.
Listed as one of the 30 Best Business Books of 2002 by Executive Book Summaries. Proactive Risk Management's unique approach provides a model of risk that is scalable to any size project or program and easily deployable into any product development or project management life cycle. It offers methods for identifying drivers (causes) of risks so you can manage root causes rather than the symptoms of risks. Providing you with an appropriate quantification of the key factors of a risk allows you to prioritize those risks without introducing errors that render the numbers meaningless. This book stands apart from much of the literature on project risk management in its practical, easy-to-use, fact-based approach to managing all of the risks associated with a project. The depth of actual how-to information and techniques provided here is not available anywhere else.
State of the art risk management techniques and practices—supplemented with interactive analytics All too often risk management books focus on risk measurement details without taking a broader view. Quantitative Risk Management delivers a synthesis of common sense management together with the cutting-edge tools of modern theory. This book presents a road map for tactical and strategic decision making designed to control risk and capitalize on opportunities. Most provocatively it challenges the conventional wisdom that "risk management" is or ever should be delegated to a separate department. Good managers have always known that managing risk is central to a financial firm and must be the responsibility of anyone who contributes to the profit of the firm. A guide to risk management for financial firms and managers in the post-crisis world, Quantitative Risk Management updates the techniques and tools used to measure and monitor risk. These are often mathematical and specialized, but the ideas are simple. The book starts with how we think about risk and uncertainty, then turns to a practical explanation of how risk is measured in today's complex financial markets. Covers everything from risk measures, probability, and regulatory issues to portfolio risk analytics and reporting Includes interactive graphs and computer code for portfolio risk and analytics Explains why tactical and strategic decisions must be made at every level of the firm and portfolio Providing the models, tools, and techniques firms need to build the best risk management practices, Quantitative Risk Management is an essential volume from an experienced manager and quantitative analyst.