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The global airline industry, facing significant changes and discontinuity is prompted and forced to deal with a "new normal." Who would have imagined a few years ago that: - a significant percentage of consumers in the US now prefer to fly low-cost airlines instead of full-service airlines because they perceive the product to be better, - airlines would generate up to a third of their total income from non-ticket revenue, - many low-cost airlines would add complexity to their original simple business models through the development of code-share agreements, the use of global distribution systems, and travel agents to distribute their seats, - Jetstar, a low-cost subsidiary of Qantas, would grow faster and be more profitable than its parent, - a survey carried out by Ryanair would show that 42 percent of passengers would be willing to stand on short (one hour) flights if they could pay 50 percent less than seated passengers, - passengers could pay as little as US$2,000 for a transatlantic Business Class ticket on top-brand airlines, - Lufthansa would have ownership in airlines based in Austria, Belgium, Italy, Switzerland, Turkey, the UK, and the US, and that it would continue to pursue equity ownership in airlines based in Poland and Scandinavia, or - the Japanese and Canadian governments would struggle to find different ways to bail out their heretofore flag carriers? To deal with this upcoming "new normal", airlines have to go beyond their short-term circumstantial strategies - they need strategic renewal of their ageing business model. In this candidly-written book, Nawal Taneja explains what will separate the winners from the losers. He maintains the leaders will be the airlines that: (1) exploit this crisis-driven change to their best advantage, (2) learn to work around the airline-inherent constraints that prevent them from running their businesses just like other businesses, (3) learn from successes and failures of other global enterprises, (4) sharpen their business intelligence, analytics, and strategic agility, and (5) proactively explore the "pockets of growth" in this emerging-markets century. To help airline executives become informed of new competitive games, the author analyzes numerous business sectors such as auto, hospitality, retail, technology, and entertainment. For example, relevant lessons can be learned from the strategic mistakes made by the US automakers. Likewise, emergent and compelling insights can be gained in superior customer experience from Ritz Carlton and Zappos, and in value-creating innovation from Cirque du Soleil and Zipcar. The book also features a multitiude of forewords from airlines and related businesses to provide readers with multiple perspectives on the changing landscape in the global airline industry. Nawal Taneja is a career analyst of the global airline industry with wide-ranging experience in the aviation industry, academia, and public policy. Encouraged by industry executives, he has written five other books for practitioners in the global airline industry, including FASTEN YOUR SEATBELT: The Passenger is Flying the Plane and Flying Ahead of the Airplane.
"We must all listen to Nina Garcia. Sharp and genuine, her advice can make or break an outfit." -- Tim Gunn, Fashion Consultant and Mentor of Project Runway "Believe me-there's pressure when you're deciding what to wear to a meeting with an iconic fashion designer or a member of the press. It can be terrifying. But instead of panicking, I stop, take a deep breath, and remember that I speak "fashion." And by the time you have read this book, you'll be able to speak the language of fashion too, at all the key moments of your life." -- from Nina Garcia's Look Book Every woman, at one time or another, has contemplated an all-important job interview, first date, formal party, or important presentation and wailed to herself and to her closest girlfriends, "What should I wear" In Nina Garcia's Look Book, style guru Nina Garcia solves this universal quandary with an inspired and unbeatable combination of fashion knowledge and common sense. She shows us the pieces, the accessories, and the strategies to create the looks that will take us from the first day on a job through the day we ask for a raise and beyond, from the first time we meet our boyfriend's parents (or his children) through the day we see our own children walk down the aisle. With Nina by your side, you can't go wrong. You'll have all the tips you will need to navigate every day looking your best. True style is not about having a closet full of expensive and beautiful things-it is instead about knowing when, where, and how to utilize what you have.
A stunning work on contemporary fashion spectacles, showcasing the most innovative, creative, and artistic high-fashion runway shows of the last twenty years. In recent years, as fashion shows have become a part of our collective imagination and an important part of contemporary culture, blockbuster productions have redefined the runway show as a form of entertainment and creativity on par with the clothes themselves. This book focuses on designers for whom fashion and the mode of presenting it have held equal significance: Alexander McQueen, Martin Margiela, Hussein Chalayan, Viktor & Rolf, Marc Jacobs, Karl Lagerfeld at Chanel, Raf Simons, Thom Browne, and Imitation of Christ, among them. From the performance art spectacles of the first Alexander McQueen collections in the mid-1990s and the high-art concept shows of Hussein Chalayan in the late 1990s to the lavish beauty of Chanel haute couture in 2012, author Alix Browne explores the highest pinnacles of fashion today. Runway gives the reader full access to the theatrical and creative aspects of the production, in both intimate, little-seen runway shows from the pre-Internet era—many of the photographs here have never been published before—as well as major productions with elaborate sets and full-blown narrative. A thrilling, immersive, and inspiring look into the wide-ranging creativity of contemporary fashion, Runway is the most thorough book available on the subject. Featuring the most innovative fashion designers of the last twenty years, this book is a must for lovers of fashion and culture.
Technology is changing expectations in the airline industry. Passengers want to be in control, and they expect airlines to become solution providers and aggregators of value, to provide them with personalized services. Airline employees expect to be given the tools to do their jobs and to meet passenger expectations. Airline executives expect to make returns that are reasonable and relatively stable through business cycles. All of these expectations can be met by airlines through the effective and efficient leveraging of information and technology, to shift from being operations- and product-centric to becoming customer-centric and dramatically improving the overall passenger travel experience throughout the travel cycle. In this new book by world-renowned airline expert Nawal K. Taneja, the 7th in a series with Ashgate, the author explores and explains the game-changing opportunities presented to the industry by new-generation information and technology. He shows how information and technology can now drive, not just enable, an airline's strategy to become truly customer-centric at a personalized level, while at the same time enabling the operator to reduce costs, enhance revenues, reduce risks and become much more flexible and agile by better managing complexity.
More information to be announced soon on this forthcoming title from Penguin USA.
Every man feels the need to be a hero for the woman he loves, while every woman holds a hidden desire for a knight in shining armor to sweep her into a life of true love. After twenty-three years, Colonel James Paul Gordon, a retired air force pilot, is thrust into such a position. His lost love, Samantha Marissen, daughter of one of the country's wealthiest men and recently divorced from an emotionally and physically abusive man, is arrested in an unstable foreign land and charged as a spy in an unwarranted retaliatory act against the United States. Past and present collide as Jim Gordon, a man with no family, lays his life on the line to reunite the family of Ed Marissen, his nemesis.
Big Apple. Bigger Problems. The success of the Forrester sisters’ On the Runway TV show lands them a hot ticket to Fashion Week in New York City. Paige is determined to garner the attention of New York’s top designers, but her newfound fame threatens to go to her head. Erin wants to help promote the work of some eco-minded designers, but struggles to be taken seriously. Can Paige keep her prima donna behavior in check? Will Erin’s involvement hurt the people she’s really trying to help? Success in the big city comes with even bigger challenges, and as the pressure grows, so does the drama.
Glenda K. Harrison, freelance style contributor and creator of the blog, So What to Twenty, has long been enthusiastic about the subject of style. Spending her days inspiring women to identify and embrace their unique gifts, and fashion prowess, she noticed the meaning of style is often cast into a one dimensional story - usually referring to fashion, and relegated into what someone is wearing, when in fact, style is much more complex than sartorial pursuits, and extends beyond what the eye can see. After spending many years deciphering people who embody the characteristics of style, with clarity, Harrison takes us on a journey that cleverly unravels the intangible traits, as well as their wardrobe mastery, and then beautifully weaves together the person who encompasses this multi-faceted word. With the illustrations of Allison Taylor, True Style: A Look Beyond the Surface brings this subject to life, and puts substance and artistry into the true meaning of style.