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"Our fascination with the topic of contextualizing care began about twenty years ago when the evidence-based medicine movement had taken hold. We noticed that although medical residents were skilled at identifying the latest studies and guidelines, their care plans often didn't seem appropriate once one considered the life challenges some of their patients were facing. We'd see, for instance, a patient with poorly controlled asthma put on a higher dose of a medication they weren't taking, rather than a cheaper generic, when the context was that they couldn't afford it. We coined the terms "contextual error" to describe these kinds of mistakes and "contextualized care" when patients' care plans are adapted to their life circumstances"--
When was the last time you listened to someone, or someone really listened to you? "If you’re like most people, you don’t listen as often or as well as you’d like. There’s no one better qualified than a talented journalist to introduce you to the right mindset and skillset—and this book does it with science and humor." -Adam Grant, #1 New York Times bestselling author of Originals and Give and Take **Hand picked by Malcolm Gladwell, Adam Grant, Susan Cain, and Daniel Pink for Next Big Ideas Club** "An essential book for our times." -Lori Gottlieb, New York Times bestselling author of Maybe You Should Talk to Someone At work, we’re taught to lead the conversation. On social media, we shape our personal narratives. At parties, we talk over one another. So do our politicians. We’re not listening. And no one is listening to us. Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here. In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). Equal parts cultural observation, scientific exploration, and rousing call to action that's full of practical advice, You're Not Listening is to listening what Susan Cain's Quiet was to introversion. It’s time to stop talking and start listening.
The boy at the centre of this book finds it hard to listen, and consequently gets into all sorts of trouble, such as getting lost in a museum and having to wear a really embarrassing pair of swimming trunks at a friend's party. However, he feels lonely and invisible when no one listens to him, so now he makes an extra special effort to listen, and finds that sometimes listening can bring nice things, such as ice cream!
For more than sixteen years, Jeffrey Hollender has presided over Seventh Generation, a world leader in manufacturing environmentally friendly, nontoxic household products. What Matters Most illuminates the successful practices of Seventh Generation-and many other pioneering companies around the world-to demonstrate the pragmatic aspects of a corporate strategy that hardwires social and environmental concerns into the company's culture, operating systems, and business relationships. It shows business leaders how to assess their own company's performance, adopt a socially responsible approach to doing business, and embark on a path of long-term growth. "Jeffrey Hollender . . . has shown that doing the right thing does pay off both in terms of building a brand that generates great customer loyalty and a business that has consistently generated superior growth." -- Ben Cohen, Founder, Ben & Jerry's "What Matters Most stands out for its moderate and thoughtful analysis of a controversial issue . . . Hollender is a voice of reason in today's important debate on corporate responsibility." -- Soundview Speed Reviews
The graphic novel Are You Listening? is an intimate and emotionally soaring story about friendship, grief, and healing from Eisner Award winner Tillie Walden. Bea is on the run. And then, she runs into Lou. This chance encounter sends them on a journey through West Texas, where strange things follow them wherever they go. The landscape morphs into an unsettling world, a mysterious cat joins them, and they are haunted by a group of threatening men. To stay safe, Bea and Lou must trust each other as they are driven to confront buried truths. The two women share their stories of loss and heartbreak—and a startling revelation about sexual assault—culminating in an exquisite example of human connection. This magical realistic adventure from the celebrated comics creator of Spinning and On a Sunbeam will stay with readers long after the final gorgeously illustrated page. 2020 Eisner Award Winner, Best Graphic Album--New A Chicago Public Library Best of the Best Book of 2019 A National Public Radio (NPR) Best Book of 2019 An O Magazine Best LGBTQ Book of 2019 One of The Comics Beat's Best Comics of 2019 A Lambda Literary Award Finalist A Harvey Award nominee, Best Book of the Year
From The Gallup Organization-the most respected source on the subject-comes a fascinating look at the importance of measuring public opinion in modern society. For years, public-opinion polls have been a valuable tool for gauging the positions of American citizens on a wide variety of topics. Polling applies scientific principles to understanding and anticipating the insights, emotions, and attitudes of society. Now in POLLING MATTERS: Why Leaders Must Listen to the Wisdom of the People, The Gallup Organization reveals: What polls really are and how they are conducted Why the information polls provide is so vitally important to modern society today How this valuable information can be used more effectively and more...
Are you constantly having to fight off a barrage of self-defeating thoughts such as anxiety, depression, fear, doubt? Do you feel utterly lost, struggling to find your sense of direction or purpose? Desiring love, abundance and perfect health? This guide is for you. The modern world with all the technological advances in psychology and medicine as well as other fields has fooled us into thinking we now have all the answers. This hubris that makes us think that we now have the world figured out has blinded us to fact that truth, magic, and the power to heal ourselves is within us. In this insightful book, Denae Arias uncovers the truth about the human condition, the lies we've been fed our entire lives to keep us from discovering the power behind our thoughts and words and how they can be used to visibly bring about a miraculous transformation in our daily lives. Beaten down and practically bedridden by a growing number of chronic diseases, depression, anxiety, fear and lack, Denae held on to her truth of total healing even though doctors and specialists had told her she would never recover but at best would have to manage her symptoms for life. Determined not to allow chronic illness and others to define her or her quality of life she began talking to her cells and giving them daily instructions that resulted in a complete physical and emotional transformation. From breaking out of religious shackles to healing herself of Lupus, Diabetes, Fibromyalgia, RA, crippling anxiety, depression and fear, Denae uncovered the innate power within her cells. #SHIFT HAPPENSDeeply profound and highly practical with actionable steps and strategies, Your Cells Are Listening is a book that will reconnect you to your higher self and help you get rid of your fear and negative self sabotaging ways while filling your life with healing, drive and purpose.Here's what you're going to discover in Your Cells Are Listening: How to shift your thinking to produce changeThe power within your consciousness Three Universal/Cosmic laws of creation and attraction and how to use themUsing the power of thoughts and words to manifest your reality - What you feel you make realHow to cultivate your "inner child" to bring you happiness and successWho the players are in your life keeping you stuck and defeatedLetting go of past childhood traumasDifferent forms of fear and how to identify themWhy fear is an illusion and how to conquer fear...and much more!Are you ready to meet who you really are and live the life you've dreamed of?Scroll up and click the button buy now and get started on your journey of physical and spiritual healing today!
Foreword by HRH The Prince of Wales Preface by Michael Palin Listening helps us be there for others, to support them in tough times, and to strengthen our relationships with partners, family, friends and colleagues. From opening up a conversation with someone who might be struggling, to how to use gentle encouragement to help others share their stories, How to Listen demonstrates the power of listening without judgement and draws on the extensive experience of Samaritans in offering practical advice to apply to your own life. Friendly and approachable, with a preface by Michael Palin, it includes helpful tips from trained Samaritans on how to talk about how we are feeling, as well as how to listen to one another in a way that can prevent day-to-day concern or worry from escalating into more complex emotions.
“Bob Chapman, CEO of the $1.7 billion manufacturing company Barry-Wehmiller, is on a mission to change the way businesses treat their employees.” – Inc. Magazine Starting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success. During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it: "Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them."
My underlying thesis here is incredibly simple. Great leaders decide what they want. They take the time to determine what great looks like, and then they devise a process to get there. The chapters in this book contain various tools and techniques to help you put this idea into effect and to drive home my central premise, the idea that I hope every reader takes away from this book: "You get what you settle for if you don't know what you want."