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How do we begin to assess the impact of economic, technological, demographic, and management trends in our environment and understand the long term implications? How can administrators, managers and information professionals take advantage of these trends? How can librarians empower staff and change organizational hierarchies to create more responsive and rewarding environments? How do we restructure organizations to make them more learning- and student-centered and more responsive to the needs of new clienteles? These are just a few of the questions addressed in Libraries as User-Centered Organizations, which examines organizational change from the point of view that academic institutions are experiencing a paradigm shift in the definition of their mission, their focus, and their activities. As librarians move into a new paradigm of library as gateway and connector, they must also shift their focus from the information product to the user of information. This profound change in vision is explored in this book through the concept of user-centeredness, a focus on the habits, needs, desires, dislikes, abilities, and preferences of the user. Libraries as User-Centered Organizations explores a variety of important aspects of organizational change including: leadership styles sustaining and expanding staff empowerment and creativity collaboration between libraries and computer centers creating multicultural organizations remolding the library science educational structure organizational change in professional associations Libraries as User-Centered Organizations looks at current trends affecting higher education, research libraries, professional education for librarians, professional associations, and publishing from the point of view of some of the leaders in these fields and offers readers a context for viewing organizational change. The book is of particular assistance to library administrators and educators engaged in planning for change and rethinking operations and services.
Bring technical and public services together to create a more user-friendly library!Written for public and technical services librarians, this vital book examines the changes in the profession that have contributed to the integration of the two services. It explores the responsibilities of public and technical services, the effect of dualism on libraries and the profession, and management concerns in this overlapping environment. With case studies and insightful predictions for the future, Integration in the Library Organization discusses the changes in the profession that have contributed to the integration of the two services. This book fills a gap in the available information about team management and the blurring of public/technical services lines in libraries. Integration in the Library Organization shows you how to create an environment of full staff cooperation within your library and provides examples of ways that other libraries have accomplished this. Here you'll discover management techniques to use in such an overlapping environment. Integration in the Library Organization discusses: the false dualism of technical services vs. public services working as partners in a team-based environment tailoring library positions to match individual skills outsourcing in Hawaii satellite cataloging operations and nonprint backlogs . . . and much more!Integration in the Library Organization will provide you with the insight you need to help your library balance and integrate technical and public services and improve the capability of your library to offer patrons quality services and large amounts of information.
Each summer, circulation staff in my library inventories a section of the stacks andbrings collection issues to the attention of appropriate bibliographers. Since I amresponsible for the economics collection, I see an array of government documents thathave managed to elude the cataloging process. Many of these titles are decades old, having squatted in the library undisturbed and uncirculated since our online catalogwas implemented in 1990.
Provides a body of research literature that contributes to the base of organizational theory upon which library administrators rely. This title covers a variety of topics relating to the management of academic, and public and school libraries.
Safely guide your library into the new millennium! Like so much else in the information professions, leadership styles are being forced to change to meet the demands of technological innovation. Leadership in the Library and Information Science Professions is among the first books to focus on this increasingly important job qualification. It offers practical advice for developing strong, flexible, and creative leadership skills in yourself and your staff. This fascinating volume stresses the leadership needed to manage change. The essential skills taught here will help you update library services at a reasonable pace while preserving valuable low-tech alternatives. As one chapter recommends, “Every librarian at every level should have ready an answer-multiple answers-to the ubiquitous questions: Why do we still need libraries when everything is on the Web? How can you justify an expanding budget in the Internet Age?” Leadership in the Library and Information Science Professions offers fresh ideas for developing and using leadership skills, including: recruiting tips for identifying potential leaders staff training and development restructuring the organization to encourage full staff participation budget strategies for successful leaders issues of gender and ethnic diversity evaluating and assessing leadership Leadership in the Library and Information Science Professions is an essential resource for library administrators and staff. By developing your leadership skills and those of your staff, you can confidently face the hectic pace of change in the information sciences.
This book focuses on participating libraries that used the 2002 LibQUAL+ survey to collect qualitative and quantitative data for assessing and evaluating their service quality, resource allocations, staffing, technology, and policies. The book provides a wealth of information on this Web-based marketing instrument that measures users' perceptions of library service quality. Library professionals dealing withor interested inlibrary service quality assessment will benefit from the practical examples and graphical representations found in this essential work.
This book describes and discusses the convergence of library and technology support in higher education. Over the past 15 years, a number of institutions have pursued merging library and technology services into a single information support organization. These mergers have taken different forms, but all seek to redefine information support in a 21st century model that promotes the interdisciplinary use of information. The coming years will see significant change affect libraries with the continuing disruption of the Internet and digitally-based services. Coupled with economic pressures, libraries and technology organizations will increasingly be forced to look closely at long-held assumptions of how their teams are organized and how work is divided and shared. Convergence of Libraries and Technology Organizations provides useful and practical guidance on converged information organizations as an effective response to change in the information profession. One of the most complete assessments of converged support models available Designed to both allow assessment of the application of a converged model, and discussion of successful implementations Includes experiences, perspectives, and examples from many leaders in converged information support organizations
This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problemsand fresh strategies and solutionsto further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Thorough bibliographies and useful figures, tables and graphs provide accessibility and clarify ideas.
An essential tool for digital services for every campus library The Twelfth Off-Campus Library Services Proceedings is a selection of superb presentations from the twelfth annual conference on library services held in Savannah, Georgia in April 2006. Respected experts tackle the latest issues in library services, distance learning, and administration, focusing on theory, best practices, and practical digital applications using the most current research available at the time of the conference. Case studies provide a clear view of the challenges present in various types of campus libraries, and practical strategies are offered to more fully utilize electronic resources in the future. This comprehensive collection provides valuable advice on copyright issues, evaluating library services Web sites, best practices for distance learning instruction, Weblogs in instruction, collaborative efforts, and many other of the latest issues. Practical ideas consider budget and knowledge constraints, emphasizing strategies using the latest digital software. The future of electronic services in campus libraries is considered in detail. The book also contains workshop and poster abstracts, including full papers when provided by the author. The Twelfth Off-Campus Library Services Proceedings contains several helpful tables and appendixes to clearly illustrate surveys and data results. Each chapter is carefully referenced. Topics in The Twelfth Off-Campus Library Services Proceedings include: providing education on the key differences between copyright and plagiarism results of a survey from users to determine usefulness of content and services offered in an electronic environment findings of a survey on the form and function models within regional campus librarians comparison between (ARL/ACRL) SPEC Kit data and a selection of current library literature survey results on the professional development needs of distance librarians the use of blogs as a supplement to face-to-face instruction and as outreach the role of e-mail reference in electronic services virtual (real-time chat) reference collaborations recommendations for modifications to the process of adapting and testing an analytic rubric used with graduate literature reviews case study in statewide cooperation in the delivery of library services much, much more! The Twelfth Off-Campus Library Services Proceedings is an invaluable resource that explores present and future digital library services challenges for campus librarians of all types everywhere.
Discover how to meet the challenges of increasing your library's international publications through digital networks and large shared resource networks with other research libraries!Scholarship, Research Libraries, and Global Publishing reveals a four-year study conducted by the Association of Research Libraries (ARL) that shows a tremendous decrease in US and Canadian ARL libraries’international publication acquisitions in a time when North American universities are becoming increasingly global and need to maintain collections of foreign articles. This intense study reflects these trends and provides solutions for increasing acquisitions by studying the use of computers and communications technology to help libraries redesign their methods of service. As a professional in the library science field, you will gain a deeper understanding of making electronic information available to patrons and other libraries and help to keep your library current and proficient in today's high-tech world of digital information. In Scholarship, Research Libraries, and Global Publishing, you will discover how you can increase your library's international publications by sharing the work and expense of acquiring foreign materials among a large number of research libraries and making these materials broadly available to scholars everywhere by electronic networks. From this book, you will learn about the obstacles facing each and the necessary steps to overcome them. Some of the challenges you will gain expertise in handling are: understanding the current trends in output of international publications, price forecasts, and the impact of electronic publishing in acquiring foreign publications identifying foreign materials that are collection priorities by discipline securing understandings with copyright holders to avoid intellectual property issues negotiating agreements between universities to shoulder the financial burdens of an extended collection refocusing the expectations of faculty about where and how they will find the books, journals, and other important library materials discussing and making changes to the acquisition process with scholars, librarians, presidents, provosts, and publishers Scholarship, Research Libraries, and Global Publishing provides tips and advice on how to provide cost-effective information. You will develop a clearer understanding of the forces influencing the ability of North American research libraries to build and maintain collections of publications produced outside the United States. From Scholarship, Research Libraries, and Global Publishing you will receive proven, effective methods to help increase the availability of international publications in your library in order to best serve your patrons.