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Knowledge Management in Libraries: Concepts, Tools and Approaches brings to the forefront the increasing recognition of the value of knowledge and information to individuals, organizations, and communities, providing an analysis of the concepts of Knowledge Management (KM) that prevails among the Library and Information Science (LIS) community. Thus, the book explores knowledge management from the perspective of LIS professionals. Furthermore, unlike most books on the topic, which address it almost exclusively in the context of a firm or an organization to help gain a competitive advantage, this book looks at knowledge management in the context of not for profit organizations such as libraries. - Describes the theory and approaches of knowledge management in the context of librarianship - Seeks to identify and explain the principles that underlie the different processes of knowledge management - Combines the theoretical and practical perspectives of the topic - Provides a comprehensive and methodological approach to support librarians and information science professionals in the implementation of knowledge management in libraries and information centers - Proposes a model for libraries and information centers which may be used as a guide for implementation - Incorporates illustrations where necessary to provide a clear understanding of the concepts
While librarians and information professional are experts at providing resources to users, managing their own internal working knowledge and information can be a challenge. As information environments continue to become more complex, librarians and other information professionals must build on the existing expertise and skills within their organizations to keep them relevant to the information needs of their patrons and communities. Knowledge management (KM) is an intentional set of strategies intended to capture, preserve, and use human knowledge from employees to further the goals of an organization. Knowledge Management: A Practical Guide for Librarians will help librarians recognize, organize, communicate, and leverage both the tacit and explicit knowledge already in their organizations for the benefit of themselves and their users. Topics covered include: Why knowledge management is important in libraries and information organizations The knowledge management lifecycle: capturing, organizing, storing, sharing, and updating knowledge Capturing tacit and explicit knowledge and getting staff buy-in Tools and methods for recording and developing organizational information flow Facilitating the transfer of organizational knowledge and expertise Promoting knowledge innovation and learning Knowledge Management is intended to help individual librarians and library managers in all library settings (academic, public, school, special, etc.) to think critically about their existing knowledge management environments with an eye toward improving existing procedures or implementing a KM program. This guide will provide readers with basic background information and useful, targeted exercises and examples to help them develop knowledge management programs in their own organizations.
This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution. Traditionally libraries are the information centres that organise and classify information. Further on they are the proper places to create human networks and to organise the knowledge hidden in the minds of the staff. This book also examines methods to prove the value of a special library for the parent organisation when it becomes the centre to gather knowledge. - Draws on the characteristics that make a special library necessary for an organisation - Shows the importance of knowledge management in an organisational environment - Provides ways to persuade the management of an organisation that the special library is the proper centre for knowledge management
Your library already contains organizational knowledge—both in your employees and in your institution; this book will lead you towards guiding, fostering, and organizing that knowledge for improved organizational fitness.
Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching their own library knowledge base. This A-Z guidebook will teach you how to implement tools that will help your colleagues communicate, collaborate, share documents and files, and greatly clarify and simplify workflows through projects such as: How to Create a Document Management System with Google Drive How to Construct a Web-Based Knowledge Base Using Wiki Software How to Set Up a Private Social Network for Your Staff with Yammer How to Create an Organizational Commons with WordPress How to Build a Library Intranet Site in Microsoft SharePoint How to Create a Dynamic FAQ with Springshare’s LibAnswers
The management of knowledge created in an organization not only enables reuse of knowledge, but also adds value to the organization itself. Preventing duplication of intellectual effort, it saves economic and human resources, leading to the creation of new information. This book gathers the wisdom of knowledge managers and researchers in the context of the library and will be a valuable reference source for all libraries.
It is a widely accepted that Knowledge Management constitutes a key asset for the information professional. Management theory has always pointed to the fact that libraries and librarians in particular play an important role in an organization (be it an enterprise, a city, or a society as a whole). The papers collected in this volume demonstrate why and how - from the libraries' perspective. They discuss some fundamental implications of Knowledge Management as a key activity area for libraries, analyse key issues and instruments and give some best practice examples. Among the contributing authors the reader will find Larry Prusak, James Matarazzo, Michael Koenig, Rafael Capurro, Susan Henczel, Irene Wormell and Rainer Kuhlen. The book brings together eighteen important texts for the topic not only from IFLA workshops and conferences but also from other sources such as the SLA (Special Libraries Association). The inclusion of several original contributions makes this reader essential for all concerned with the future role of the library in business and society.
In an effort to integrate the thought processes of prominent scholars in the field of Knowledge Management (KM), editors I V Malhan and Shivarama Rao K have selected contributions from these scholars and encapsulated them in a single volume. Compiled primarily to make information professionals and knowledge workers aware of the growing diversity and importance of KM, the comprehensive coverage provided in Perspectives on Knowledge Management will contribute to better understanding of the evolving and significant field of KM. Consisting of five sections divided into 28 chapters, each essay was selected based on careful review of its suitability to the theme, as well as the experience and contributions to the field of KM by its author. Chapters cover a wide range of areas, such as changing management through KM, bringing green revolution with knowledge revolution, KM for good governance in developing countries, KM to improve business performance, and KM in corporate organizations. Library and information science professionals, as well as business professionals, information and communications technology professionals, agriculture extension departments, and others interested in management of information and knowledge resources will find this work extremely useful.
The process of transforming data into actionable knowledge is a complex process that requires the use of powerful machines and advanced analytics technique. Analytics and Knowledge Management examines the role of analytics in knowledge management and the integration of big data theories, methods, and techniques into an organizational knowledge management framework. Its chapters written by researchers and professionals provide insight into theories, models, techniques, and applications with case studies examining the use of analytics in organizations. The process of transforming data into actionable knowledge is a complex process that requires the use of powerful machines and advanced analytics techniques. Analytics, on the other hand, is the examination, interpretation, and discovery of meaningful patterns, trends, and knowledge from data and textual information. It provides the basis for knowledge discovery and completes the cycle in which knowledge management and knowledge utilization happen. Organizations should develop knowledge focuses on data quality, application domain, selecting analytics techniques, and on how to take actions based on patterns and insights derived from analytics. Case studies in the book explore how to perform analytics on social networking and user-based data to develop knowledge. One case explores analyze data from Twitter feeds. Another examines the analysis of data obtained through user feedback. One chapter introduces the definitions and processes of social media analytics from different perspectives as well as focuses on techniques and tools used for social media analytics. Data visualization has a critical role in the advancement of modern data analytics, particularly in the field of business intelligence and analytics. It can guide managers in understanding market trends and customer purchasing patterns over time. The book illustrates various data visualization tools that can support answering different types of business questions to improve profits and customer relationships. This insightful reference concludes with a chapter on the critical issue of cybersecurity. It examines the process of collecting and organizing data as well as reviewing various tools for text analysis and data analytics and discusses dealing with collections of large datasets and a great deal of diverse data types from legacy system to social networks platforms.