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We are living not only in the new millennium, which is in the new age. In this period, various terms such as the postindustrial era of the Information Age, the third wave or the Knowledge Society are used to describe the current situation. Regardless of the terms, most scholars believe that one of the important issues raised in this period is the concept of knowledge management, a concept that has created excitement and contributed to a lot of debate and debate. KM is a rapidly evolving approach, and it pays great attention to the recent challenges of increasing the efficiency and effectiveness of business-centric processes, along with continuous innovation. The need for knowledge management based on the growth of the perceptions of the business community comes from the fact that knowledge in enterprise performance and access to sustainable competitive advantage is considered an important element (Davenport & Grover, 2001).
This textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework. The book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e asy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
Knowledge Management (KM) is a hybrid discipline, containing elements of social sciences, technology and business. KM focuses on creating and sharing knowledge. The discipline is a holistic system for management of intellectual capital, organization change, knowledge creation and sharing, for continuous improvement and innovation, and organizational learning, resulting in increased value creation. This symbioses of disciplines takes place within the organizations' vision, purpose and strategy. Introduction to Knowledge Management provides a strategic roadmap for knowledge management and teaches how to implement KM in a company, step by step.
The creation and management of knowledge has become a central concern to business and management, both as a source of value and as an opportunity to achieve and sustain competitive advantage. This new book brings together leading thinkers in the area of knowledge and innovation management in a state of the art collection of studies in this field.
Managing Knowledge Assets and Business Value Creation in Organizations: Measures and Dynamics provides an advanced, state-of-the-art understanding of the links between the knowledge assets dynamics and the business value creation. This publication focuses on the theory, models, approaches, methodologies, tools and techniques for measuring and managing organizational knowledge assets dynamics supporting and driving business performance improvements. This comprehensive work is a substantial contribution to the field in terms of theory, methodology and applications to replicate, support and challenge existing studies and offer new applications of existing theory and approaches.
Organizations are increasingly recognizing the importance of sustainability and responsibility. They are challenged to develop a holistic approach to value creation that reconciles economic, social, and environmental goals. This book describes how knowledge can facilitate this process and amplifies the idea of knowledge management to strategically serve multiple stakeholders in a sustainable and responsible way. In particular, the book introduces the concept of the "Need Knowledge-Driven Organization." It builds on mature research on organizational purpose, stakeholder theory, and phronesis, and advances the concept of "needs." This provides a new lens for understanding the sustainable and responsible business case: First, people are motivated by their needs, and organizations represent social structures that facilitate the satisfaction of shared needs. Second, needs reflect and combine social, environmental, and economic concerns, making sustainability and responsibility more realizable for practitioners. And third, needs provide a reference point for holistic value creation and can thus align knowledge processes and structures in organizations.
This book combines knowledge management with other subject areas within the management information systems field using contingent approaches to linking knowledge management to other IT management topics and its uses.
A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
This book celebrates the past, present and future of knowledge management. It brings a timely review of two decades of the accumulated history of knowledge management. By tracking its origin and conceptual development, this review contributes to the improved understanding of the field and helps to assess the unresolved questions and open issues. For practitioners, the book provides a clear evidence of value of knowledge management. Lessons learnt from implementations in business, government and civil sectors help to appreciate the field and gain useful reference points. The book also provides guidance for future research by drawing together authoritative views from people currently facing and engaging with the challenge of knowledge management, who signal a bright future for the field.