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A comprehensive theoretical and practical guide to the operating principles of knowledge auditing, illustrated with numerous case studies. A knowledge audit provides an “at a glance” view of an organization's needs and opportunities. Its purpose is to improve an organization's effectiveness through a better understanding of the dynamics and levers of knowledge production, access, and use. However, this developing field is hampered by the lack of a common language about the origins and nature of knowledge auditing. In Principles of Knowledge Auditing, Patrick Lambe integrates the theory and practices of the field, laying out principles and guidelines for a clearer and more pragmatic approach to knowledge auditing that makes it more accessible to practitioners and researchers. Lambe examines knowledge auditing in the context of the development of communications, information, and knowledge management in the twentieth century. He critiques and clarifies ambiguities in how knowledge audits are approached and described, as well as how the results are conveyed within organizations. He discusses the benefits and risks of knowledge management standards. Knowledge auditors, he says, need a common frame of reference more than they need standards. Standards have their uses, but they provide only markers and sign posts and are poor representations of the richness of the landscape. He concludes with a set of guiding principles for practitioners.
Inspired by today's world of increasingly available knowledge and rapidly changing access to it, this book examines the challenges of decision making when knowledge expands faster than we can learn, analyzes how knowledge changes shape depending on who owns it, and reveals how knowledge disappears in its own volatility. Offering a truly comprehensive exploration of the topic, this guide also instructs how to generate, select, measure, manage, network, protect, sell, and respect knowledge.
This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy development, management techniques, collaboration mechanisms, knowledge sharing and learning, as well as knowledge capture and storage. Presented in accessible “chunks,” it includes more than 120 topics that are essential to high-performance organizations. The extensive use of quotes by respected experts juxtaposed with relevant research to counterpoint or lend weight to key concepts; “cheat sheets” that simplify access and reference to individual articles; as well as the grouping of many of these topics under recurrent themes make this book unique. In addition, it provides scalable tried-and-tested tools, method and approaches for improved organizational effectiveness. The research included is particularly useful to knowledge workers engaged in executive leadership; research, analysis and advice; and corporate management and administration. It is a valuable resource for those working in the public, private and third sectors, both in industrialized and developing countries.
This book contains detailed guidance on how to apply 24 practical approaches, methods and tools for sharing knowledge, facilitating knowledge transfer, capturing knowledge and learning activities. It is intended to support the 80 KM method cards but can be used independently of them. The techniques in this book were selected because of their usefulness in supporting three very common areas of work where knowledge transfer, capture and learning are important: learning and knowledge capture through projects; activity cycles and case based work promoting peer collaboration; and networking and communities across workgroup boundaries identifying, eliciting, representing and transferring expertise. This book will be valuable to knowledge managers, community facilitators, KM activists, project managers, trainers, or anyone who wants to develop a portfolio of different techniques to support knowledge transfer.
With the rising importance of knowledge as a primary factor in global industries, it is increasingly necessary for knowledge management professionals to understand, engage with, and speak the language of investments and auditing. This exciting guide helps knowledge management professionals educate themselves on these topics.
The Fraunhofer Competence Center Knowledge Management presents in this second edition its up-dated and extended research results. In doing so it describes best practices in knowledge management from leading companies and shows how to integrate such activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required. It concludes with an overview of the leading knowledge management projects in several European countries.
This book constitutes the refereed proceedings of the Second International Conference on Knowledge Science, Engineering and Management, KSEM 2007, held in Melbourne, Australia, in November 2007. The 42 revised full papers and 28 revised short papers presented together with five invited talks were carefully reviewed and selected. The papers provide new ideas and report research results in the broad areas of knowledge science, knowledge engineering, and knowledge management.
This book constitutes the thoroughly refereed post-workshop proceedings of the 2008 Pacific Rim Knowledge Acquisition Workshop, PKAW 2008, held in Hanoi, Vietnam, in December 2008 as part of 10th Pacific Rim International Conference on Artificial Intelligence, PRICAI 2008. The 20 revised papers presented were carefully reviewed and selected from 57 submissions and went through two rounds of reviewing and improvement. The papers are organized in topical sections on machine learning and data mining, incremental knowledge acquisition, web-based techniques and applications, as well as domain specific knowledge acquisition methods and applications.
In this book,the multidisciplinary roots of KM are enumerated, together with their contributions to the discipline. The importance of KM today is described together with the emerging roles and responsibilities needed to examine KM implementation. The emergence of economic system with knowledge as its basic ingredient is enumerated and the need to develop knowledge management strategy to stay competitive in today's environment were pointed out finally how to prioritise the knowledge strategy is justified.