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Problems remain hidden in organizations for a number of reasons, including fear, organizational complexity, gatekeepers who insulate leaders from problems that are coming up, and finally, an overemphasis on formal analysis in place of intuition and observation. This book lays out the key skills and capabilities required to ensure that problems do not remain hidden in your organization. It explains how leaders can become effective problem finders, unearthing problems before they destroy an organization. The book explains how leaders can become an anthropologist, going out and observe how employees, customers, and suppliers actually behave. It then goes on to present how they can circumvent the gatekeepers, so they can go directly to the source to see and hear the raw data; hunt for patterns, including refining your individual and collective pattern recognition capability; "connect the dots" among issues that may initially seem unrelated, but in fact, have a great deal in common; give front-line employees training in a communication technique; encourage useful mistakes, including create a "Red Pencil Award"; and watch the game film, where leaders reflect systematically on their own organization's conduct and performance, as well as on the behavior and performance of competitors.
Alex Gino, the Lambda Literary Award-winning author of Melissa, is back with another sensitive tale based on increasingly relevant social justice issues. Jilly thinks she's figured out how life works. But when her sister, Emma, is born deaf, she realizes how much she still has to learn. The world is going to treat Jilly, who is white and hearing, differently from Emma, just as it will treat them both differently from their Black cousins. A big fantasy reader, Jilly makes a connection online with another fantasy fan, Derek, who is a Deaf, Black ASL user. She goes to Derek for help with Emma but doesn't always know the best way or time to ask for it. As she and Derek meet in person, have some really fun conversations, and become friends, Jilly makes some mistakes . . . but comes to understand that it's up to her, not Derek to figure out how to do better next time--especially when she wants to be there for Derek the most. Within a world where kids like Derek and Emma aren't assured the same freedom or safety as kids like Jilly, Jilly is starting to learn all the things she doesn't know--and by doing that, she's also working to discover how to support her family and her friends. With You Don’t Know Everything, Jilly P!, award-winning author Alex Gino uses their trademark humor, heart, and humanity to show readers how being open to difference can make you a better person, and how being open to change can make you change in the best possible ways.
In this practical and funny book, an experienced teaching consultant offers many creative strategies for dealing with typical problems. Original, useful, and hopeful, this book reminds you that teaching what you don’t know, to students whom you may not understand, is not just a job. It’s an adventure.
“Don’t You Know Who I Am?” has become the mantra of the famous and infamous, the entitled and the insecure. It’s the tagline of the modern narcissist. Health and wellness campaigns preach avoidance of unhealthy foods, sedentary lifestyles, tobacco, drugs, and alcohol, but rarely preach avoidance of unhealthy, difficult or toxic people. Yet the health benefits of removing toxic people from your life may have far greater benefits to both physical and psychological health. We need to learn to be better gatekeepers for our minds, bodies, and souls. Narcissism, entitlement, and incivility have become the new world order, and we are all in trouble. They are not only normalized but also increasingly incentivized. They are manifestations of pathological insecurity—insecurities that are experienced at both the individual and societal level. The paradox is that we value these patterns. We venerate them through social media, mainstream media, and consumerism, and they are endemic in political, corporate, academic, and media leaders. There are few lives untouched by narcissists. These relationships infect those who are in them with self-doubt, despair, confusion, anxiety, depression, and the chronic feeling of being “not enough,” all of which make it so difficult to step away and set boundaries. The illusion of hope and the fantasy of redemption can result in years of second chances, and despondency when change never comes. It’s time for a wake-up call. It’s time to stem the tide of narcissism, entitlement, and antagonism, and take our lives back.
ESSENTIAL READING FOR ANYONE READY TO BUY, GROW, OR EXIT A BUSINESS No matter what stage of business ownership you¿re in, Terry Lammers will help you understand how to navigate the twists and turns of the business cycle and steer your enterprise toward success. In humorous, straightforward anecdotes, Lammers describes how he grew his own company through 11 acquisitions, which ultimately led him into the mergers and acquisitions business. He shares what he did right and what he should have done and breaks down complicated topics into easily digestible pieces that are easy to put into practice. From the pros and cons of buying an existing company to preparing to sell it to developing a life plan for after the sale, Lammers provides the real-life advice every business owner needs.
You are probably not aware, because of their hidden nature, but Artificial Intelligence systems are all around you affecting some of the biggest areas of your life—jobs, loans, kids, mental health, relationships, freedoms, and even healthcare decisions that can determine if you live or die. As an executive working in AI at one of the largest, most sophisticated tech companies on the planet, Cortnie Abercrombie saw firsthand how the corporate executives and data science teams of the Fortune 500 think about and develop AI systems. This gave her a unique perspective that would result in a calling to leave her job so she could reveal to the public the sobering realities behind AI without any constraints or Public-Relations candy-coating from corporate America. In this book she makes it easy to understand how AI works and unveils what companies are doing with AI that can impact you the most. Most importantly, she offers practical advice on what you can do about it today and the change you should demand for the future. This book drops the hype, over-exaggerations, and big scientific terms and addresses the pressing questions that non-insiders want answered: • How does AI work (in words you don’t need a PhD to understand)? • How can AI affect my job, replace me, or prevent my hire? • Is AI involved in life-or-death decisions in healthcare? • Could my digital accounts or home network be hacked because of my AI-based Smart TV, coffeemaker, or robot vacuum? • How does AI know so much about me, what does it know, and can it be used against me? • Can it manipulate people to do things they wouldn’t normally? • Could AI help push my teen to self-harm or suicide? • Is fake news a real thing? • How can AI affect my rights and liberties? Does facial recognition play a part? • What can I do to protect myself, my kids, and my grandkids? • What should I demand from educators, lawmakers, and corporations to ensure AI is used in ways that are safe, fair, and responsible? • Is AI worth having? What could AI do for us in the future? It’s time to understand what this AI hubbub is all about and what you’re going to do about it because what you don’t know about AI, could hurt you.
This is Judy Greer’s story, from her self-described childhood as “Ugly Judy” in suburban Detroit-ish, Michigan, to trying out for drama school to get even with her frenemy, and then breaking into movies as the ultimate best friend. Judy is a refreshingly honest, self-deprecating, and totally relatable guide to Hollywood life, speaking candidly about what it’s really like to shoot on location, to go to the Oscars, and to feel like you’re building a tortoise career in a town full of hares. Beneath the Spanx, Judy is like the best friend you've always wanted. She chills out with her giant, gassy bulldog, Buckley; meets the love of her life on a blind date; happily dives into being a stepparent; and through it all maintains an unshakeable belief in the restorative power of a late-night drugstore run.
Perfect for readers of The Secret Life of Bees and The Help, a perceptive and searing look at Apartheid-era South Africa, told through one unique family brought together by tragedy. Life under Apartheid has created a secure future for Robin Conrad, a ten-year-old white girl living with her parents in 1970s Johannesburg. In the same nation but worlds apart, Beauty Mbali, a Xhosa woman in a rural village in the Bantu homeland of the Transkei, struggles to raise her children alone after her husband's death. Both lives have been built upon the division of race, and their meeting should never have occurred...until the Soweto Uprising, in which a protest by black students ignites racial conflict, alters the fault lines on which their society is built, and shatters their worlds when Robin’s parents are left dead and Beauty’s daughter goes missing. After Robin is sent to live with her loving but irresponsible aunt, Beauty is hired to care for Robin while continuing the search for her daughter. In Beauty, Robin finds the security and family that she craves, and the two forge an inextricable bond through their deep personal losses. But Robin knows that if Beauty finds her daughter, Robin could lose her new caretaker forever, so she makes a desperate decision with devastating consequences. Her quest to make amends and find redemption is a journey of self-discovery in which she learns the harsh truths of the society that once promised her protection. Told through Beauty and Robin's alternating perspectives, the interwoven narratives create a rich and complex tapestry of the emotions and tensions at the heart of Apartheid-era South Africa. Hum If You Don’t Know the Words is a beautifully rendered look at loss, racism, and the creation of family.
A 6th grader speaks out about his queerness, Blackness, and the love that dismantles whiteness.
Catching the killer is just the beginning in the outstandingly dark debut, What You Don't Know, from rising grip-lit star, JoAnn Chaney. Do you really know your neighbours? Jacky Seever was a beloved local businessman and pillar of the Denver community. Until thirty-one bodies were discovered in the crawlspace of his house. Detective Paul Hoskins was lauded for bringing down one of the most ruthless serial-killers of the decade. Sammie Peterson, the lead reporter on the case, finally obtained the success she craved. And Seever's wife, Gloria? Well, she claimed to be as surprised as everyone else. But when you get that close to a killer, can you really just move on?