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Government response to HCP 834, session 2005-06, (ISBN 0215027973).
The second edition of this important text reviews policy developments since 1997. The chapters have been extensively updated and there are new chapters on social security reform, inequalities and social security, and the new 'welfare market'.
The DWP commissioning strategy is the first stage in taking forward the welfare reforms outlined in "Ready to work: full employment in our generation" (Cm. 7290, ISBN 9780101729024). The strategy implements the proposals from David Freud in "Reducing dependency, increasing opportunity: options for the future of welfare to work" (DWP, 2007, ISBN 9781847121936, http://www.dwp.gov.uk/publications/dwp/2007/welfarereview.pdf). The DWP will award welfare-to-work contracts to organisations in the public, private and voluntary sectors in Great Britain, and those organisations will have to offer jobseekers more creative and innovative ways of helping them to overcome their specific problems. An increasingly significant proportion of the rewards paid to these specialist providers will be paid when someone has been in work for at least 6 months in the first instance, rising potentially to 18 months further down the line. In return, providers will be rewarded with longer and larger contracts, lasting 5-7 years. An annex contains the DWP code of conduct listing the key values and principles of behaviour which DWP will expect of providers.
Between 2002 and 2008 the Department for Work and Pension replaced over 1,500 jobcentres and social security offices across Great Britain with a network of just over 800 modernised Jobcentre Plus offices. The aim was to improve significantly the job-seeking experience and the delivery of benefits by providing a service similar to that offered by a bank or modern retailer. To achieve such a radical shift the Department merged the Employment Service and the Benefits Agency into a new integrated service Jobcentre Plus. This roll-out was one of the largest public sector construction programmes undertaken in the UK in recent years. Having learnt lessons from early difficulties, the project was successful in delivering nearly all the planned offices, while making savings against the original budget of £2.2 billion. The estate rationalisation generated savings of £135 million a year, and the Department estimates that the roll-out will ultimately lead to cumulative benefits of £6 billion. The successful delivery of the programme can be attributed to sound governance, intelligent use of existing guidance and external advice, strong support from the leadership of the organisation and, critically, the consistent senior management team. The successful implementation of the project has important lessons for other major government programmes.
The Committee's report on an evaluation of Whitehall departments' plans for structural change in response to the twin challenges of major public service reform and significantly reduced administrative budgets.The Committee expresses concern that the centre of Government, notably the Treasury and the Cabinet Office, is providing neither strategic leadership nor a governance framework to departments in managing their change programmes. The demand is immediate for an all encompassing strategic approach to change, minimising disaggregation and ensuring a 'joined up Government' approach."
The Employment, Skills and Enterprise Scheme covers four initiatives: (i) Skill Conditionality aimed at improving take-up of help and support for those claimants with an identified skills need that is a barrier to them gaining and keeping employment; (ii) Service Academies will give pre-employment training and work experience leading to a guaranteed interview; (iii) the New Enterprise Allowance will promote self-employment under the guidance of a business mentor; (iv) the Work Programme will provide back to work support for a wide range of claimants. The Social Security Advisory Committee broadly welcomes the schemes, but believes they would be attractive to claimants without the sanctions-based conditionality attached to them. The Government does not agree with that key recommendation. Overall, the Government accepts or partially accepts ten, and rejects five, of the Committee's recommendations.