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Computer Hardware Maintenance presents the full scope and understanding of how the PC hardware maintenance function should operate and be managed in an organization, including steps involved in containing costs, keeping records, and planning the integration of the help desk function. In today's IS department too often the PC hardware maintenance function is treated as a 'necessary evil', with the understanding that eventually all equipment will have some degree of mechanical or electrical failure. This book discusses scenarios where keeping the maintenance function internal is most viable and where having it external, from a depot service, pickup and delivery, or on-site service, is most viable. Computer Hardware Maintenance concludes with brief descriptions of available third-party systems and how emerging trends in PC hardware configuration as proposed by the Desktop Management Task Force (DMTF) will have a major impact on the PC hardware maintenance function in the future.
Security Smarts for the Self-Guided IT Professional Find out how to excel in the field of computer forensics investigations. Learn what it takes to transition from an IT professional to a computer forensic examiner in the private sector. Written by a Certified Information Systems Security Professional, Computer Forensics: InfoSec Pro Guide is filled with real-world case studies that demonstrate the concepts covered in the book. You’ll learn how to set up a forensics lab, select hardware and software, choose forensic imaging procedures, test your tools, capture evidence from different sources, follow a sound investigative process, safely store evidence, and verify your findings. Best practices for documenting your results, preparing reports, and presenting evidence in court are also covered in this detailed resource. Computer Forensics: InfoSec Pro Guide features: Lingo—Common security terms defined so that you’re in the know on the job IMHO—Frank and relevant opinions based on the author’s years of industry experience Budget Note—Tips for getting security technologies and processes into your organization’s budget In Actual Practice—Exceptions to the rules of security explained in real-world contexts Your Plan—Customizable checklists you can use on the job now Into Action—Tips on how, why, and when to apply new skills and techniques at work
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