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IT Governance: Policies & Procedures, 2020 Edition is the premier decision-making reference to help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide extensive sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. IT Governance: Policies & Procedures provides fingertip access to the information you need on: Policy and planning Documentation Systems analysis and design And more! Previous Edition: IT Governance: Policies & Procedures, 2019 Edition ISBN 9781543802221
The advent of the Information Society is marked by the explosive penetration of information technologies in all aspects of life and by a related fundamental transformation in every form of the organization. Researchers, business people and policy makers have recognized the importance of addressing technological, economic and social impacts in conjunction. For example, the rise and fall of the dot-com hype depended a lot on the strength of the business model, on the technological capabilities available to firms and on the readiness of the society and economy at large sustain a new breed of business activity. However, it is notoriously difficult to examine the cross-impacts of social, economic and technological aspects of the Information Society. This kind of work requires multidisciplinary work and collaboration on a wide range of skills. Social and Economic Transformation in the Digital Era addresses this challenge by assembling the latest thinking of leading researchers and policy makers. The book covers all key subject areas of the Information Society an presents innovative business models, case studies, normative theories and social explanations
IT Governance Policies & Procedures will help you to devise an information systems policy and procedure program uniquely tailored To The needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access To The information you need on policy and planning, documentation, systems analysis and design, and much more, The materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. Highlights of the 2009 Edition include: The latest on implementing IT governance methodologies such as ITIL, COBIT, and ISO 20000 Actual sample policies on the enclosed CD that you can modify for your own use to enforce proper governance of IT within your organization New information on managing change within your IT organization New information on how to manage a virtual team New information on how best to implement the move toward "green" computing New worksheets on the enclosed CD you can use for planning and documentation of your critical processes New information on how a document management system affects your operation Tools and tips for mitigating the impact of events that can interrupt your business New information on data management and how to manage and protect your critical data
IT Governance: Policies and Procedures, 2022 Edition
IT Governance Policies & Procedures will help you to devise an information systems policy and procedure program uniquely tailored To The needs of your organization. Not only does it provide sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. For fingertip access To The information you need on policy and planning, documentation, systems analysis and design, and much more, The materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. Highlights of the 2009 Edition include: The latest on implementing IT governance methodologies such as ITIL, COBIT, and ISO 20000 Actual sample policies on the enclosed CD that you can modify for your own use to enforce proper governance of IT within your organization New information on managing change within your IT organization New information on how to manage a virtual team New information on how best to implement the move toward "green" computing New worksheets on the enclosed CD you can use for planning and documentation of your critical processes New information on how a document management system affects your operation Tools and tips for mitigating the impact of events that can interrupt your business New information on data management and how to manage and protect your critical data
The role of IT management is changing even more quickly than information technology itself. IT Governance Policies & Procedures, 2021 Edition, is an updated guide and decision-making reference that can help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. This valuable resource not only provides extensive sample policies, but also gives the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on IT governance, policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization. The 2021 Edition brings you the following changes: The chapter on Information Technology Infrastructure Library (ITIL) has been thoroughly revised to incorporate the recent launch of ITIL version 4. The sections on causes of employee burnout, as well as the potential pitfalls of poor recruiting practices, have been expanded. New material has been added to address the increased use of video conferencing for virtual workers, as well as the need to safeguard personal smartphones that store company information. Tips for developing a mobile device policy have been added. Additional pitfalls associated with end-user computing have been added. A new subsection regarding data storage guidelines for documents subject to data retention laws has been added. Additional tips regarding data management have been added. Appendix A has been updated to include data breach notification laws for Puerto Rico and the Virgin Islands, and also to reflect changes to Vermont's data breach notification laws. Data from recent surveys and reports has been added and updated in the Comment sections throughout. In addition, exhibits, sample policies, and worksheets are included in each chapter, which can also be accessed at WoltersKluwerLR.com/ITgovAppendices. You can copy these exhibits, sample policies, and worksheets and use them as a starting point for developing your own resources by making the necessary changes. Previous Edition: IT Governance: Policies & Procedures, 2020 Edition ISBN 9781543810998
The role of IT management is changing even more quickly than information technology itself. IT Governance Policies & Procedures, 2024 Edition, is an updated guide and decision-making reference that can help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. This valuable resource not only provides extensive sample policies, but also gives the information you need to develop useful and effective policies for your unique environment. For fingertip access to the information you need on IT governance, policy and planning, documentation, systems analysis and design, and much more, the materials in this ready-reference desk manual can be used by you or your staff as models or templates to create similar documents for your own organization.
IT Governance: Policies and Procedures, 2014 Edition is the premier decision-making reference to help you to devise an information systems policy and procedure program uniquely tailored to the needs of your organization. Not only does it provide extensive sample policies, but this valuable resource gives you the information you need to develop useful and effective policies for your unique environment. IT Governance: Policies and Procedures provides fingertip access to the information you need on: Policy and planning Documentation Systems analysis and design And more! IT Governance: Policy and Procedure has been updated to include: New chapters covering project management office (PMO) and project phase reviews Updated discussion on information security and patching and software selection New policies covering PMO, project portfolio management, project quality review, project phase reviews, and malware protection Discussion of the principles and enablers of COBIT 5, the framework of IT management best practices, CMMI models and CMMI's values New discussion of project management pitfalls and project handoff Updated discussion on SLAs New discussion on the importance of installing current, approved malware protection measures New discussion and policy on the necessity of an open source review board to evaluate and approve the use of open source applications Over seventy IT policies that you can use right away to better govern your IT processes Actual sample policies on the enclosed CD that you can modify for your own use to enforce proper governance of IT within your organization New and updated worksheets on the enclosed CD that you can use for planning and documentation of your critical processes Proposal templates, checklists, tally sheets, worksheets, tables, logs, questionnaires, and agreements for quick reference and adaptation to your particular needs An updated glossary with the latest IT and business terms
This book is a revised edition of the best selling title Implementing IT Governance (ISBN 978 90 8753 119 5).For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material. In all enterprises around the world, the issues, opportunities and challenges of aligning IT more closely with the organization and effectively governing an organization s IT investments, resources, major initiatives and superior uninterrupted service is becoming a major concern of the Board and executive management. An integrated and comprehensive approach to the alignment, planning, execution and governance of IT and its resources has become critical to more effectively align, integrate, invest, measure, deploy, service and sustain the strategic and tactical direction and value proposition of IT in support of organizations. Much has been written and documented about the individual components of IT Governance such as strategic planning, demand management, program and project management, IT service management, strategic sourcing and outsourcing, performance management, metrics, compliance and others. Much less has been written about a comprehensive and integrated approach for IT/Business Alignment, Planning, Execution and Governance. This title fills that need in the marketplace and offers readers structured and practical solutions using the best of the best practices available today. The book is divided into two parts, which cover the three critical pillars necessary to develop, execute and sustain a robust and effective IT governance environment:- Leadership, people, organization and strategy,- IT governance, its major component processes and enabling technologies. Each of the chapters also covers one or more of the following action oriented topics:- the why and what of IT: strategic planning, portfolio investment management, decision authority, etc.;- the how of IT: Program/Project Management, IT Service Management (including ITIL); Strategic Sourcing and outsourcing; performance, risk and contingency management (including COBIT, the Balanced Scorecard etc.) and leadership, team management and professional competences.