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This handbook was developed to help small and medium-sized organizations better understand ISO 9001:2015. It is intended to facilitate implementation and improvement. The establishment, implementation, and maintenance of an ISO 9001–compliant quality management system (QMS) should allow the organization to experience multiple benefits beyond the achievement of certification. Organizations should also see improvements in the quality of products, customer satisfaction, and process effectiveness—all of which ultimately have a positive impact on the bottom line. It is expected that some readers will have already established a QMS. This handbook will serve to reinforce good practices and will help you better understand the intent and value of some of the requirements of ISO 9001. Since the handbook is especially focused on small and medium-sized organizations, the examples that are provided will have greater applicability and will enhance comprehension, again resulting in increased value. Implementing a QMS in a small organization is not easier or harder than it is in a large one. Resources are different; each organization has its own unique challenges, constraints, and advantages. The thing to always bear in mind is that this is your organization and these are your processes. ISO 9001:2015 defines the requirements, but it does not dictate the method of application. Utilizing this handbook should allow you to develop or rejuvenate your QMS so that it is a benefit to both you and your customer.
According to the 2008 Small Business Economy report, there are 27 million small businesses in the US, providing half of the nation’s non-farm, private real gross domestic product (GDP). These small and medium-sized enterprises (SMEs) face tough operating challenges, particularly in difficult economic times, and quality management is essential to increase bottom-line results, save money and manage risks. ISO 9001 is the most well-known and widely followed quality management standard, and certification to this standard is often a prerequisite before small companies can get the contract to act as a partner or supplier. However, it is complicated, time-consuming and expensive to understand and implement the changes required to achieve certification, and this is a particular burden on small companies with less money to invest in such activity, fewer staff and less chance that the task of quality management will fall to a quality expert. This established book, now in its fourth edition, provides step-by-step, prescriptive guidance, tailored to the non-quality specialist, on how to approach quality management and certification to ISO 9001 in a cost and time effective way. It enables small businesses to reap the benefits of ISO 9001 certification with minimum effort and paperwork, and without the need for expensive consultancy or training that takes employees out of the office.
With the publication of ISO 9001:2000, there is now a single quality management "requirements" standard that is applicable to all organisations, products and services. ISO 9001:2000 is the only standard that can be used for the certification of a quality management system (QMS) and its generic requirements can be used by any organisation. It is the quality standard which specifies the requirements of quality management systems for use where organisations need to demonstrate their capability to provide products and services which meet both customer needs and relevant regulatory requirements.
Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth edition of his life-saving ISO guide provides all you need to meet the new 2015 standards. ISO 9001:2015 for Small Businesses helps you understand what the new standard is all about and how to achieve compliance in a cost effective way. Covering all the major changes to the standards, this book provides direct, accessible and straightforward guidance. This edition includes: down-to-earth explanations to help you determine what you need to enable you to work in compliance with and/or achieve certification to ISO 9001:2015; a contextual explanation of ISO 9001 within the structure of ISO 9000 family of standards; a detailed description of the structure of ISO 9001:2015 and its compliance with Annex SL; coverage of the new requirements for Risk Management and Risk Analysis; a guide to the costs involved in implementing ISO 9001:2015 and advice on how to control costs; an example of a complete, generic Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Word Instructions; and access to a free, software copy of these generic QMS files to give you a starting point from which to develop your own documentation. This book is also supported with a complete bibliography containing abbreviations and acronyms as well as a glossary of terms. This comprehensive text will provide you and your small business with a complete guide on your way to ISO compliance.
Safety is an important aspect of everyday business operations. It can have an impact on the operations of an enterprise as well as the wellbeing of the workers. Literature shows that SMEs face extra problems in this area due to limited resources and lack of knowledge. A potential accident on the premises, in many cases, has devastating consequences. SMEs make up the vast majority of private companies in the EU and beyond. Despite the importance of the issue, the information found in literature is scattered and often not aimed at SMEs. This book aims to gather the latest information and become the full reference point for designing and adopting an appropriate safety strategy for SMEs.
Effective Document and Data Management illustrates the operational and strategic significance of how documents and data are captured, managed and utilized. Without a coherent and consistent approach the efficiency and effectiveness of the organization may be undermined by less poor management and use of its information. The third edition of the book is restructured to take this broader view and to establish an organizational context in which information is management. Along the way Bob Wiggins clarifies the distinction between information management, data management and knowledge management; helps make sense of the concept of an information life cycle to present and describe the processes and techniques of information and data management, storage and retrieval; uses worked examples to illustrate the coordinated application of data and process analysis; and provides guidance on the application of appropriate project management techniques for document and records management projects. The book will benefit a range of organizations and people, from those senior managers who need to develop coherent and consistent business and IT strategies; to information professionals, such as records managers and librarians who will gain an appreciation of the impact of the technology and of how their particular areas of expertise can best be applied; to system designers, developers and implementers and finally to users. The author can be contacted at [email protected] for further information.
This is an open access book. Faculty of Social and Political Science, State Islamic University Walisongo Semarang, has been playing significant roles in building global peace and justice by conducting scientific research and creating a space for academic dialogue and discussion. This goal is in line with our vision to be a Research Faculty based on the unity of sciences for humanity and civilization. As part of the efforts to create a space for academic dialogue at a global level, we organize an international conference which aims to develop scientific knowledge, build institutional capacity, and strengthen international networking. The conference is also held to support State Islamic University Walisongo Semarang in achieving its vision to be an Islamic world-class university. The conference raises the issue of democracy and social transformation to capture the social and political dynamics. The selection of this topic is based on the idea that technological development is becoming a crucial issue within modern society in which people tend to experience alienation within the rapid social and political transformation. Democracy as a political system that ensures transparency, citizen participation, and human rights protection is now under threat. Having the fact that there is a growing tendency of using transactional politics to win political interests such as the use of money and identity in political processes, therefore, political analysts consider this situation as the regression of democracy. Rapid social and cultural transformation as a consequence of advanced technology creates problems in modern society. On one hand, technology has made the life of people easier. However, on the other hand, the sense of humanity’s values and principles is declining. This situation can be observed in the decrease in social solidarity and the rise of individualism. Modernity that values productivity and economic growth has brought a negative impact on the life of human being and nature. The exploitative character of industrialization has created an ecological crisis. Advanced information technology has loosened social cohesivity and the rise of instrumental rationality has removed local genius or local wisdom from the life of society. Since the ultimate goal of humanity is respecting the dignity of human beings, hence, bringing back humanity to the center of the development program is crucial, especially in the current social and political dynamics. In the political context, humanity means respecting the basic rights of the citizen and putting them as a subject of political development and not perceiving citizens as only an instrument to win political power. Based on the above background, this conference is organized. The overall goal of the conference is to mainstream humanity in the current social and political change. The conference is also expected to be an arena for scholars and experts in social and political science as well as practitioners and policymakers to meet and exchange ideas and perspectives for a better future of our society.
BUSINESS STUDIES CLASS 11 FOUNDATION OF BUSINESS UNIT–I: BUSINESS, TRADE AND COMMERCE 1. BUSINESS, TRADE AND COMMERCE 1.1 History of Trade and Commerce 1.2 Concepts, Nature and Purpose of Business 1.3 Classification of Business Activities 1.4 Business Risk: Nature and Causes 1.5 Role of Profit in Business UNIT–II: FORMS OF BUSINESS OWNERSHIP 2. FORMS OF BUSINESS OWNERSHIP 2.1 Forms of Business Ownership (Sole Proprietorship) 2.2 Joint Hindu Family Business 2.3 Partnership Organisations 2.4 Co-operative Organisations 2.5 Company Organisation 2.6 Choice of Form of Business Organisations UNIT–III: PRIVATE, PUBLIC AND GLOBAL ENTERPRISES 3. PRIVATE, PUBLIC AND GLOBAL ENTERPRISES 3.1 Private and Public Sector 3.2 Global Enterprises or Multinational Companies–Joint venture and Public Private Partnership UNIT–IV: BUSINESS SERVICES 4. BUSINESS SERVICES 4.1 Business Services of Finance and Banking 4.2 Business Services of Insurance 4.3 Business Services of Communication 4.4 Business Services of Transportation 4.5 Business Services of Warehousing UNIT–V: EMERGING MODES OF BUSINESS 5. EMERGING MODES OF BUSINESS 5.1 E-Business 5.2 Outsourcing of Services or Business Process Outsourcing (BPO) 5.3 Knowledge Process Outsourcing (KPO) UNIT–VI: SOCIAL RESPONSIBILITY OF BUSINESS AND BUSINESS ETHICS 6. SOCIAL RESPONSIBILITY AND BUSINESS ETHICS 6.1 Concept of Social Responsibility of Business 6.2 Business and Environmental Protection 6.3 Business Ethics—Concept and Elements BUSINESS ORGANISATION, FINANCE AND TRADE UNIT–VII: FORMATION OF A COMPANY 7. FOUNDATION OF A COMPANY 7.1 Promotion of A Company 7.2 Incorporation of A Company 7.3 Commencement of Business 7.4 Basic Documents of Company UNIT–VIII: SOURCES OF BUSINESS FINANCE 8. SOURCES OF BUSINESS FINANCE 8.1 Business Finance—Meaning and Sources 8.2 Special Financing Institutions/Institutional Finance 8.3 International Source of Finance UNIT–IX: SMALL BUSINESS AND ENTERPRISES 9. SMALL BUSINESS AND ENTERPRISES 9.1 Small Business—
It is no secret that Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers. Lean Six Sigma for Small and Medium Sized Enterprises: A Practical Guide provides a roadmap for the successful implementation and deployment of LSS in SMEs. It includes five real-world case studies that demonstrate how LSS tools have been successfully integrated into LSS methodology. Simplifying the terminology and methodology of LSS, this book makes the implementation process accessible. Supplies a general introduction to continuous improvement initiatives in SMEs Identifies the key phases in the introduction and development of LSS initiatives within an SME Details the most powerful LSS tools and techniques that can be used in an SME environment Provides tips on how to make the project selection process more successful This book covers the fundamental challenges and common pitfalls that can be avoided with successful introduction and deployment of LSS in the context of SMEs. Systematically guiding you through the application of the Six Sigma methodology for problem solving, the book devotes separate chapters to the most appropriate tools and techniques that can be useful in each stage of the methodology. Keeping the required math and statistics to a minimum, this practical guide will help you to deploy LSS as your prime methodology for achieving and sustaining world-class efficiency and effectiveness of critical business processes.
A large number of people today dream of starting something of their own and wish that they did not have to utilize their capabilities while making money for someone else. If you are one of the above, then this book could be the end of your search. The first few concerns while you start something of your own are the right choice of business and the associated investment requirement. This book places a full stop to your search for lucrative business that you can start from your home with low costs. It lists down more than 30 businesses that can give you good returns and can be operated from the comfort of your home. If you look around yourself, surely you will find a friend or a relative or a friend’s friend or your neighbor pursuing their hobby as a business (full time or part time) and most of which will be home based.And are you, on the other hand, still struggling with the choice of business? Has that made you feel left out or indecisive or unconfident? The correct choice of business is an extremely essential step in the process of ‘being your own boss’. The book ‘Money Making Business Ideas- You Can Start from Home with Low Costs’discusses in detail all the vital steps and concerns of operating a business from home like why your chosen business will work, what is the business model, how will you generate money from it, What can you sell, How will you market your business and what are the raw materials/machinery required. After gathering the above mentioned details of a business, the decision of choosing an appropriate one will no longer be a cumbersome process. This book is designed to help you climb the ladder of success by being your own boss and essentially qualifies as an entrepreneurial tool for anyone who wishes to be self-employed and doesn’t have the desired knowledge to go ahead. A growing number of housewives today are willing to work in order to bring in additional money in their households and make a mark for themselves. And working from home is their first preferable choice for earning their identity. A large number of home makers are turning on their entrepreneurial caps and are in a constant search for home based business that can help them fulfill their goals and desires. This book aims at equipping such people with the required knowledge and motivation to start something of their own by sharing the concerns, decisions and choices involved in the process. Once you have made the choice of your business, it helps you to understand the ways in which you can source the capital required and the ways you can operate your small venture. After reading this book, the dilemma surrounding the decision to go solo will be cleared up and you will be all equipped to take on the battle with a shining armor. 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