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This book is a comprehensive reference on ISO management system standards and their implementation. The impacts that ISO 9001 and ISO 14001 have had on business performance are analyzed in depth, and up-to-date perspectives are offered on the integration of these and other management standards (e.g. SA8000, ISO/TS 16949). Detailed information is provided on the signaling value of different management standards and on the new ISO standards for management systems, such as ISO 50001 and ISO 45001, relating to energy management and occupational health and safety. The role of audits in ensuring compliance with the standards and achievement of objectives is also carefully considered. The volume examines avenues for further research and emerging challenges. In offering an integrated, holistic perspective on ISO management system standards, this book will have wide appeal for academics, public decision-makers, and practitioners in the field of quality and environmental management.
Updated to the latest standard changes including ISO 9001:2015, ISO 14001:2015, and OHSAS 18001:2016 Includes guidance on integrating Corporate Responsibility and Sustainability Organizations today are implementing stand-alone systems for their Quality Management Systems (ISO 9001, ISO/TS 16949, or AS 9100), Environmental Management System (ISO 14001), Occupational Health & Safety (ISO 18001), and Food Safety Management Systems (FSSC 22000). Stand-alone systems refer to the use of isolated document management structures resulting in the duplication of processes within one site for each of the management standards—QMS, EMS, OHSAS, and FSMS. In other words, the stand-alone systems duplicate training processes, document control, and internal audit processes for each standard within the company. While the confusion and lack of efficiency resulting from this decision may not be readily apparent to the uninitiated, this book will show the reader that there is a tremendous loss of value associated with stand-alone management systems within an organization. This book expands the understanding of an integrated management system (IMS) globally. It not only saves money, but more importantly it contributes to the maintenance and efficiency of business processes and conformance standards such as ISO 9001, AS9100, ISO/TS 16949, ISO 14001, OHSAS 18001, FSSC 22000, or other GFSI Standards.
The methodology included in this book contributes to the practical application of evaluating all the requirements of the ISO 9001, 45001 and 14001 standards, serving as a reference for the diagnoses of companies in terms of integrated management systems. Why designing an integrated management system?, because it would increase the effectiveness and efficiency in management and in the achievement of goals, improve the responsiveness of the organization to new needs or expectations of stakeholders, increase the possibility of competing in the international market, simplify and reduce documentation, records, resources, administrative work, maintenance costs of the system and improve both internal communication and external image, achieving greater confidence to customers and suppliers. Being the most favorable option to lay the foundations for occupational, health, safety and environmental protection while increasing productivity and reinforcing the adoption of total quality. Does your organization comply with the requirements established by the ISO 9001, ISO 45001 and ISO 14001 standards?, What are the processes and documents needed to comply with the standards?, What resources are needed to implement and maintain an integrated management system?, giving precise answers to these questions are of great importance and necessity to convince and guide the top management and workers to support and promote the good practices involved in the development of an integrated management system.
This book guides readers through the broad field of generic and industry-specific management system standards, as well as through the arsenal of tools that are needed to effectively implement them. It covers a wide spectrum, from the classic standard ISO 9001 for quality management to standards for environmental safety, information security, energy efficiency, business continuity, laboratory management, etc. A dedicated chapter addresses international management standards for compliance, anti-bribery and social responsibility management. In turn, a major portion of the book focuses on relevant tools that students and practitioners need to be familiar with: 8D reports, acceptance sampling, failure tree analysis, FMEA, control charts, correlation analysis, designing experiments, estimating parameters and confidence intervals, event tree analysis, HAZOP, Ishikawa diagrams, Monte Carlo simulation, regression analysis, reliability theory, data sampling and surveys, testing hypotheses, and much more. An overview of the necessary mathematical concepts is also provided to help readers understand the technicalities of the tools discussed. A down-to-earth yet thorough approach is employed throughout the book to help practitioners and management students alike easily grasp the various topics.
With the establishment of new international standards for environmental management systems (EMS), many managers are faced with the daunting and often bewildering task of creating management systems that enable their companies to conform to these standards. In their haste and confusion, however, many companies implement bureaucratic, ineffective systems that add no real value to their businesses. The ISO 14001 Implementation Guide: Creating an Integrated Management System shows you how to use the ISO 14001 standard to improve your company's productivity and profitability while meeting registration requirements. Using a practical, business-oriented approach, this authoritative book details the background and development of the ISO 14000 series of standards, fully explains the requirements of 14001, and offers hands-on guidance on how to implement an effective EMS. It highlights common but costly mistakes, and leads you step-by-step through the creation of an EMS that will result in a more competitive business as well as a cleaner environment. Suzan L. Jackson draws on her experience as an ISO 9000 and ISO 14000 consultant and trainer and as a member of the U.S. Technical Advisory Group to ISO Technical Committee 207, which is developing the ISO 14000 environmental management standards. With her insider's perspective, Jackson demonstrates how the implementation of a cohesive, well-defined management system helps cut costs, increase efficiency, and focus energies. In addition, she provides insights into ways of successfully integrating ISO 9000, ISO 14001, and other management systems. The ISO 14001 Implementation Guide provides a wealth of proven tips, techniques, and tools that help ensure smooth, trouble-free, and efficient EMS implementation, including critical success factors, flowcharts for setting up the elements of an environmental management system, helpful tips, and advice for avoiding common pitfalls. With its timely, straightforward, and on-target advice, The ISO 14001 Implementation Guide is the definitive, practical guide for environmental and quality professionals and managers who need to develop an environmental management system that will improve business as well as meet the ISO 14001 standard. "An excellent, and very readable workbook on how to integrate management systems into an organization. ISO 14001 will be an important, but difficult, step into the future for much of U.S. industry--this book should be close at hand for those taking that step."--Dorothy P. Bowers, Vice President, Environmental and Safety Policy , Merck & Co., Inc. "Suzan Jackson's book provides vital guidance and answers. . . . Her book can be quite helpful to those who are considering establishing a new environmental management system, or those who just want a better understanding of ISO 14001."--John Master, Former Director, Environmental, Health and Safety , ARCO Chemical Co. "A remarkably easy-to-read, highly authoritative guide to a very complex standard. Suzan Jackson shows us how environmental management and business ,improvement are no longer mutually exclusive goals." --Robin Gildersleeve, President, INFORM (International Forum for Management Systems, Inc.) Written by a recognized ISO expert and member of the U.S. Technical Advisory Group to ISO Technical Committee 207, which is preparing the ISO 14000 environmental management standard, this invaluable guide shows you how to: * Learn to use an environmental management system to improve the overall effectiveness and profitability of the company. * Meet the requirements of ISO 14001. * Develop and implement a cohesive, well-defined environmental management system. * Integrate an EMS with other management systems. * Formulate an environmental policy and draw up strategic plans and objectives for your company. * Monitor and measure the effectiveness of the system, keep records, and take preventive and corrective action.
The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.
The handbook is structured to guide organizations new to ISO 9001 through the process necessary to connect their current practices to the requirements of ISO 9001:2015. For organizations already certified to ISO 9001, it advises how to use your upgrade to ISO 9001:2015 as an opportunity to rebuild your QMS into a helpful asset in managing your business.
Updated to the latest standard changes including ISO 9001:2015, ISO 14001:2015, and ISO 45001. Includes guidance on integrating Corporate Responsibility and Sustainability. Organizations today are implementing stand-alone systems for their Quality Management Systems (ISO 9001, ISO/TS 16949, or AS9100), Environmental Management System (ISO 14001), Occupational Health & Safety (ISO 18001), and Food Safety Management Systems (FSSC 22000). Stand-alone systems refer to the use of isolated document management structures resulting in the duplication of processes within one site for each of the management standards-QMS, EMS, OHSAS, and FSMS. In other words, the stand-alone systems duplicate training processes, document control, and internal audit processes for each standard within the company. While the confusion and lack of efficiency resulting from this decision may not be readily apparent to the uninitiated, this book will show the reader that there is a tremendous loss of value associated with stand-alone management systems within an organization. This book expands the understanding of an integrated management system (IMS) globally. It not only saves money, but more importantly it contributes to the maintenance and efficiency of business processes and conformance standards such as ISO 9001, AS9100, ISO/TS 16949, ISO 14001, OHSAS 18001 / ISO 45001, FSSC 22000, or other GFSI Standards.
The book describes the most important quality management tools (e.g. QFD, Kano model), methods (e.g. FMEA, Six Sig-ma) and standards (e.g. IS0 9001, ISO 14001, ISO 27001, ISO 45001, SA8000). It reflects recent developments in the field. It is considered a must-read for students, academics, and practitioners.