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Is the Help Helpful? presents the full cycle of helpcontent development, regardless of the operating systemrunning the application, the type of help being produced,or the tools used to produce it. In this book, you'lldiscover: (1) The ten most common complaints that usershave with online help, the causes of the underlyingproblems, and ......
Original publication and copyright date: 2009.
How do you solve the problem of human happiness? It’s a subject that has occupied some of the greatest philosophers of all time, from Aristotle to Paul McKenna – but how do we sort the good ideas from the terrible ones? Over the past few years, Oliver Burkeman has travelled to some of the strangest outposts of the ‘happiness industry’ in an attempt to find out. In Help!, the first collection of his popular Guardian columns, Burkeman presents his findings. It’s a witty and thought-provoking exploration that punctures many of self-help’s most common myths, while also offering clear-headed, practical and of ten counter-intuitive advice on a range of topics from stress, procrastination and insomnia to wealth, laughter, time management and creativity. It doesn’t claim to have solved the problem of human happiness. But it might just bring us one step closer.
Learning to Be a Good Friend allows adults to show kids how to cultivate friendship. It discusses behaviors that foster friendships, as well as those that drive friends away. It illustrates the pitfalls of peer pressure, and what to do when you can’t find a friend or have lost your best friend.
We know leadership isn't exclusive to corner offices and multimillion-dollar budgets--some of the best leaders are the mentors and technicians who are more comfortable behind the scenes. But what if being an effective leader isn't just about having innovative ideas and high levels of productivity? What if becoming a great leader is more about prioritizing self-awareness and people skills than production and performance? Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good. With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: · learning to lead the hardest person you will ever be in charge of--yourself · recognizing the power of becoming a people person · creating a culture and environment where the team's shared vision can grow People are the most important part of life. Let's learn how to lead as if we like each other.
A Strategy+Business Best Leadership Book of the Year: An “uncommonly wise” analysis of the psychological and social dynamics of helping relationships (Warren Bennis, author of On Becoming a Leader). Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier? Many words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. He shows how to navigate the delicate acts of asking for or offering help; avoid pitfalls; mitigate power imbalances; and establish a solid foundation of trust—and how these techniques can be applied to teamwork and organizational leadership. From the bestselling author of Organizational Culture and Leadership, and illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.
Meditations on the Psalms helping women to express their feelings and grow in their faith. Many of us suppress our feelings because we’re worried they are ungodly. Others of us are so led by our emotions that we let them dominate everything, including our faith. In these honest, personal and uplifting meditations on 24 selected psalms, Courtney Reissig looks at emotions we all experience, ranging from shame, anxiety, and anger through to gratitude, hope, and joy. For each, she shows how the psalms give us permission to acknowledge how we feel before God, and how they can help us to use those feelings productively and faithfully. This inspiring book will give women a language to cry out to God in order to help them process their feelings, as well as help them to grow in their faith. Can be used as a daily devotion.
The Peer Support Tool Belt is an indispensable resource designed for peer support specialists and individuals committed to navigating the challenges of mental health and addiction recovery. Crafted by a peer support professional with firsthand experience, this guide offers a practical toolkit filled with Cognitive Behavioral Therapy (CBT) techniques, communication strategies, and self-care practices that empower you to support others effectively—while also protecting your own well-being. This book equips you with essential tools to tackle the everyday challenges of peer support work. Learn how to use CBT techniques to help peers identify and challenge negative thought patterns, manage difficult behaviors, and navigate crises. From setting boundaries to facilitating group discussions, The Peer Support Tool Belt provides actionable strategies for creating meaningful, lasting connections while maintaining your emotional resilience. What sets this guide apart is its focus on self-care as a critical part of your professional and personal toolkit. You’ll find invaluable insights on preventing burnout, managing stress, and developing sustainable self-care routines—all while continuing to offer compassionate, high-quality support. Packed with exercises, worksheets, and real-world examples, The Peer Support Tool Belt will become your go-to companion, ensuring that both you and the peers you serve have the resources needed to thrive in recovery and beyond.