Jay Folberg
Published: 1984-05-09
Total Pages: 424
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"Mediation - the process of settling disputes out of court with the aid of a neutral third party - has enjoyed remarkable success in recent years. Growing numbers of people who wish to avoid costly, traumatic legal battles increasingly seek help from professionals skilled in mediation techniques. In this new book, Jay Folberg and Alison Taylor provide such professionals with a comprehensive guide to mediation, covering everything from interviewing clients and promoting good communication to keeping records and setting fees. The authors describe diverse approaches to mediating a broad range of conflict situations, including those arising from divorces, custody and visitation decisions, family arguments, neighborhood grievances, educational controversies, environmental disputes, problems in the workplace, and many other kinds of disagreements. Drawing extensively on their combined experience in law, psychiatry, and private mediation practice, as well as on contemporary theory and research on mediation, the authors explain what mediation can do; detail specific methods and skills for effective conflict resolution; suggest ways to determine which approach is most practical for particular situations; elaborate on the training needs of mediators; and outline the procedures for setting up practice. Throughout the book, the authors provide a variety of special materials and resources to help guide the mediation process. They include charts, graphs, case studies, guidelines, and excerpts from dialogues, as well as recommended readings for mediators wishing to extend their knowledge and expertise. This book will not only be of value to mediators and those interested in becoming mediators but also to the various practitioners who use mediation techniques in their daily work"--Jacket.